DENN
I have not received my last order. 164452
About Performance PC's, Inc.
Data updated- Website
- www.performance-pcs.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 79 reviews
- Replies to negative
- 36% (4/11)
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About this business
The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.
Is Performance PC's, Inc. legit?
Performance PC's, Inc. (www.performance-pcs.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product availability, and helpful support team that responds quickly to questions and ensures complete satisfaction. Consumers note that orders arrive promptly, exactly as described, and securely packaged, making online shopping for specialized computer hardware and cooling parts exceptionally smooth and reliable. Some reviewers were not happy with occasional shipping delays, stock inaccuracies, and receiving completely incorrect items for their custom builds. A few people also mentioned that packages took longer to reach the carrier or that fulfillment errors caused unexpected project delivery setbacks.
Auto-generated from all reviews of this business. For reference only.What people say
Heatkiller V Ultra for asus tuf 4090
I bought a Heatkiller Ultra water block for the ausus 4090 tuf it came as expected and worked great If I had not a complaint but a suggestion is make the website a little easier to use the scroll bar for the product filter is to small and hard to click on and the individual searching isnt as precise as other sites have.
Performance PCs - fast, friendly, and reliable
Performance PCs is my top choice for cases, cooling, fans, and those hard to find parts. I always check them first because I know they do things right. They've been around for years and the experience shines through in everything they do.
I ordered an EK Quantum surface 420 mm…
I ordered an EK Quantum surface 420 mm radiator, I was sent the completely wrong rad. I got sent a EK quantum surface 240 mm radiator. It sucks because this is the last piece of that I need for my pc and was expecting to be done today but now it has to be delayed due to very poor service.
David AldridgeUnited States · 4 reviews · Verified · Experienced 2025-10-17 ·
Great to do business with
Great to do business with. Product was exactly as described. Shipping was a little slow, but I'm blaming that on the USPS.
Fast customer service and very helpful.
Great experience with customer service.
Sales Department
Hello, Sales department was very helpful and answered my email about an item that was showing out of stock on the website. The item wasn't out of stock and told me to go ahead and place my order. Shipping was fast and efficient and I had by computer part by the end of the week. Thanks, Terry
Competitive
Great service and delivery, Performance PC's will always compete locally against the larger conglomerates for fairer prices in the regions they serve (even serving globally, which is an insanity considering what it costs to get something somewhere especially if it's large). To explain in short, a lotta cargo arrives on the West Coast, they get dibs on a lot boutique items first. Large retailers then sell to a huge region thus price equilibriums of sorts affect the rest of country for these goods. Performance PC I feel review prices before putting out something for retail and compete for the fairer end of pricing. If you see something hiked on a larger retailer, exercise some patience and you'll be able to go through Performance PC's for your needs. Know that you're absolutely making the difference for your budget and supporting a business at their scale.
Excellent service and great support
Excellent service and great support, sales and shipping were top of the line!
Excellent customer service
Price was great
Price was great. Item shipped quickly. Delivered on time! Website calling needs some work tho. Couldn’t checkout until I zoomed in a bit. Other than that experience was great
The kit worked awesome and it was…
The kit worked awesome and it was shipped out very quickly.
Excellent pricing and quick delivery.
The shipping cost is painful
The shipping cost is painful. I am constantly looking for somewhere else to purchase from because of it. The cost of my last order was almost as much as the TINY items I bought. I won't be a customer for long unless it gets under control. $12 to ship a single elbow connector is ridiculous...
I appreciate fast on time delivery
I appreciate fast on time delivery. It's what i expect of any company I order from and this company has to date not failed me in that category. Accurate description of items and good customer service.
Had the stuff I needed and very fast…
Had the stuff I needed and very fast shipping which is very important to me. 110% satisfied.
They were transparent and completely…
They were transparent and completely dedicated to ensuring the customer was taken care of. I didn't feel like another Amazon customer and I am more valuable than my money
Seller act swiftly on order getting my…
Seller act swiftly on order getting my item sooner than I expected
Item did not arrive by the date…
Item did not arrive by the date specified during checkout. Not a shipping delay, performance pcs delayed even getting it to the shipper.
Misleading description
The Phobya touch 630 fan controller says in the description that it supports 4 pin fans. However the PWM pin is missing from the connectors so it obviously does not support PWM fans. Company reached out to me to complain about my review, saying they are not responsible for info provided by the manufacturer. Aside from the fact that the manufacturer info does not indicate it supports PWM. The seller should be familiar with the items they sell. Also, they advertise same business day shipping but they only send shipping label info. The package did not actually arrive at the carrier til two days later.
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