About Performance PC's, Inc.
Data updated- Website
- www.performance-pcs.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 79 reviews
- Replies to negative
- 36% (4/11)
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About this business
The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.
Is Performance PC's, Inc. legit?
Performance PC's, Inc. (www.performance-pcs.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product availability, and helpful support team that responds quickly to questions and ensures complete satisfaction. Consumers note that orders arrive promptly, exactly as described, and securely packaged, making online shopping for specialized computer hardware and cooling parts exceptionally smooth and reliable. Some reviewers were not happy with occasional shipping delays, stock inaccuracies, and receiving completely incorrect items for their custom builds. A few people also mentioned that packages took longer to reach the carrier or that fulfillment errors caused unexpected project delivery setbacks.
Auto-generated from all reviews of this business. For reference only.What people say
Ordered the wrong item and called and…
Ordered the wrong item and called and got it changed very easily.
great products and great shipping.
They have the products other sites…
They have the products other sites neglect to carry. This is where I shop for the parts I need so I don't have to go to multiple sites. Prices are usually the best anyways.
Always the best place for my water…
Always the best place for my water cooling needs.
Parts were easy to find
Parts were easy to find, look great, got here fast. Good easy experience so far so highly recommend anyone to buy from them in the future
Bennett SavedbyJesus BratcherUnited States · 2 reviews · Verified · Experienced 2025-09-30 ·
Stuff happens and PPC made it right
Ordered 2x480 rads and 2x120 rads. Then was informed 120 were not available so they asked me how I'd like to proceed. I said refund the 120's and ship the 480's. They did and they were nice, friendly, professional over all. But still they had em listed as available when they weren't so deducted 1 star. Performance PC is definitely one of the better places to shop online from my experience. I do highly recommend them. Thanks to the ppc team
Excellent selection and great prices
Excellent selection and great prices. The customer service is top notch and was very nice to deal with . I had an excellent experience and will continue to be a future customer and highly recommend them for all your PC modding needs. They also have frequent sales if you sign up for emails, it seems to be a couple to a few each month.
Great Company!
As always Performance PCs is one of the best places to buy premium water cooling parts in the US. Good service and fast shipping too!
Ppcs ftw
Ppcs ftw! 12345
Got a Corsair Lightning Node Pro from…
Got a Corsair Lightning Node Pro from them. I looked them up and saw an A+ rating on BBB. So, I didn't spend extra for signature required shipping. It came the day it said it would with free tracking. It is definitely brand new and so they get the 5 stars
Shipping is great
Shipping is great, recyclable materials. Customer service is quick to respond and remediate any questions or issues.
Great Job, Thank you!
The ordering process is straight forward and easy to navigate. My order arrived faster than I expected and it was exactly as I requested. Thank you!!
good company and shipping on time
Great shipping time and great products…
Great shipping time and great products always love shopping with you.
Simply The Best.
Fast shipping and had what I needed in stock! I've been shopping with you guys for decades and will continue to do so.
Excellent watercooling selection
Plenty of watercooling items in stock, good customer service, and fair shipping cost.
Performance-pcs has always done amazing…
Performance-pcs has always done amazing for me. I order a LOT of different orders and they are always on top of their game!
In my personal opinion this is one of the worst retailers
In my personal opinion, Performance-PCs is the worst online retailer I’ve ever dealt with. My experience is: After payment, the order page showed no usable carrier or tracking number. I was routed to a third-party “Shop” app that displayed only vague placeholders like “arriving soon.” My order showed August 22 as the arrival date. The day came, no package. On August 23 the app changed to “shipment delayed,” still with no tracking, no accountability, and no explanation. At this point I panicked because I was leaving the next day. When I emailed demanding a tracking number, a concrete update, and expedited delivery, they replied that they had emailed me nearly a week earlier about an “inventory discrepancy” (I never received such an email). Instead of resolving the issue, they canceled my order and issued a refund while criticizing my tone. Outcome: no parts and wasted time. Based on my experience with this order, I found this service very poor: • No usable tracking (no carrier or tracking number on the order page). • No proactive communication about any “discrepancy.” • Weekend support is a voicemail. • Response criticized my tone instead of resolving the issue. • Cancellation first, solution never. Context: I am in the U.S. on a very short visit and, at the time of posting, leaving in a few hours. Because of this failure, I now have to reorder from home and pay expensive international shipping for critical components. Photos attached: screenshots showing the refunded order (US$462.78) and the zeroed out order summary. Also attached is a photo of the large shipment of water-cooling parts I received from TitanRig, Newegg, and Amazon, vendors that delivered without issue. The only missing items are the ones Performance-PCs failed to supply, which now delay my entire build. My personal opinion: avoid at all costs. There are much better options who are reliable, professional sellers such as TitanRig, Newegg and Amazon
The watercooler block fits exactkly
The watercooler block fits exactkly. Very well made. Recommended.
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