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Hobbies & Crafts

Personalization Mall

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100 reviews

4.0100 reviews
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About Personalization Mall

Data updated
Website
www.personalizationmall.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
89 reviews
Replies to negative
0% (0/23)
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About this business

Personalization Mall offers personalized gifts for all events and occasions. Find personalized gift ideas for Christmas, weddings, birthdays, babies and more!

Written by the business, not verified by us.

Is Personalization Mall legit?

Personalization Mall (www.personalizationmall.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company, frequently returning to buy unique items year after year. Customers enthusiastically praise the exceptional quality of the items, mentioning that products perfectly match online descriptions and make wonderful personalized gifts for loved ones. People also love the very reasonable prices, beautiful designs, and consistently note that package delivery is remarkably fast and dependable. Some reviewers were not happy with delivery delays and extended shipping times experienced during busy holiday periods. A few consumers also reported receiving incorrect items, damaged goods, or personalized products with noticeable printing or spelling errors.

Auto-generated from all reviews of this business. For reference only.

What people say

Personalization Mall is 97% great

Personalization Mall is 97% great! All of the glass (10) and ceramic (4) ornaments are exceptional and am proud to give them as gifts. One of them, however, not so much. It was an acrylic memorial in rose gold, which I cannot recommend. The etched drinking glasses (beer mug and whiskey glass) are perfection and believe all these gifts will be treasured for years to come. I trust this company over many others I have tried.

this company is completely dishonest…

this company is completely dishonest From the start they say $10 off 1st order for email.then they say (after they have email to sell) your phone number for texts is REQUIRED.Then i was ordering personized doormats they advertize for $36ish.i go through entire process then they tell you $36 service fee each personized item so literally double cost at last minute of sale.To name a few.This company is as shady as they come.Shop elsewhere

I have ordered from this company in the…

I have ordered from this company in the past many times and shipping has always been very prompt except if you plan on ordering during the holidays. For example I ordered a stocking for a trainer of mine on November 29th on December 12th it still has nothing shipped yet. It seems like the holidays they get bombarded and your shipping times or grossly understated

Refund for my recent robe purchase.

My wife ordered a robe for me, which unfortunately was not stitched correctly with one sleeve longer than the other. I emailed them and as recommended,and sent them photographs of the issue. Within 24 hours my problem was resolved. They refunded my entire cost to my credit card account. In my opinion,this speaks very highly of a company which is reliable trustworthy and truly cares for its customer satisfaction. The agent I spoke with Kathryn was very patient, supportive and resolved the issue promptly. I recommend personalization mall without any reservations.

Personalized Door Banner

Ordered product. Tracking immediately said product was shipped. Product did not arrive when expected. Email response to my inquiry was Ai generated generic response. Called and was lied to about shipping status. Offered re-order or refund. Opted for refund due to lack of honesty by phone rep. Won't do business ever again.

Ordered a beautiful snowglobe

I was a bit skeptical about ordering from here as they had mixed reviews. I wanted to get a personalized snow globe for my sister for Christmas, and this seemed to be the only place I could order it on time. I ordered just under two months before Christmas, and it came in about 1 month, which was expected because the of the Canada Post strike and they said 15-20 business days. The snow globe is beautiful and in good condition, it was packaged nicely. My only complaint is since they put it in the mailbox and it was Winter the water inside froze. I was a bit worried because it could have shattered. Luckily it did not and thawed out. It cost about $56 CAD including shipping, which isn't bad because it's personalized.

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