Fast shipping
Fast shipping. Craftsmanship. Looks great on me.
About PicturesOnGold.com
Data updated- Website
- www.picturesongold.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 56% (9/16)
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About this business
Laser photo engraved and personalized jewelry for every occasion!
Written by the business, not verified by us.Is PicturesOnGold.com legit?
PicturesOnGold.com (www.picturesongold.com) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the straightforward purchasing process, helpful staff assistance, and prompt delivery services. Many people mention that the personalized jewelry items, photo engravings, and religious medals look beautiful, capturing cherished memories perfectly. Some reviewers were not happy with the poor customer service, describing difficulties reaching representatives or getting timely responses when problems occurred. A few other people also felt that certain products arrived damaged, tarnished, missing parts, or looking entirely different from the online website pictures. Additionally, some customers experienced frustrating shipping delays, lost packages, and refusals to issue refunds for custom orders.
Auto-generated from all reviews of this business. For reference only.What people say
it arrived quickly and turned out…
it arrived quickly and turned out better then expected. perfect
Everything I wanted with choices that…
Everything I wanted with choices that made sense...and having affirm as a credit available payment plan was a smart move by the Advertising Department. Thank you, May God Bless You All
Ads are deceptive
Laser engraved pictures look nothing like ads. I can’t even tell what they are because they just reflect light. I haven’t worn this locker yet and it wouldn’t close shut after opening it. Guess I need warranty service before I even wear it. I’ve already returned it once because picture was wrong. So disappointing, I got the engraving & birthstone because I wanted to make it special for my loved one I am grieving, so I spent $300. The engraving is so small I can’t read it. Major bummer, wish I could get refund. I see the company made a statement saying it was repaired and sent back. It was repaired but the picture is not like the one I sent & the other picture reflects so much light I can’t see what it is. In addition, the locket won’t stay shut. It just pops back open.
Reply from PicturesOnGold.com2026-08-10
Hello Linda! We’re very sorry to hear about your experience, especially given the sentimental meaning behind this locket. We understand how important it is to have everything just right. We’d like to let you know that your locket has been repaired, and according to the tracking information, the repaired item has been delivered. We hope it arrives safely and that the corrections meet your expectations. If you have any further concerns after receiving the locket, please don’t hesitate to reach out to us directly so we can assist you.
It was very easy and convenient!
My wife loves the Lord and praying the…
My wife loves the Lord and praying the Rosary. She had been searching for a beautiful rosary and rosary bracelet, so when I saw these on your website, I knew they would be the perfect retirement gift. She fell in love with them the moment she saw them. They are beautifully crafted and even more stunning in person. She absolutely loves them. Thank you!
Excellent Quality
I was very pleased with the detail of the nickel St. George medal that we purchased for our grandson I had the medal personalized I the block engraving that I had inscribed was very readable. For the finer quality that I want, I will definitely use PicturesonGold
Perfect!
Exactly what was promised is what was received, and my overnight delivery came before the promised time. An experience I will remember and pass on to others! Thank you
Smooth going very precise
Understated yet elegant
The little charm is just what I wanted. It’s delicate yet not too feminine if a man were to select a similar charm. Despite the size (a little larger than a dime and slightly smaller than a nickel) it’s very lightweight and I don’t even know it’s there. I bought a chain to go with this but the chain is more delicate than I wanted for daily wear and so I put this charm on my chain alongside my cross and it slipped on easily. Very happy with my selection!
Reply from PicturesOnGold.com2026-08-10
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your charm and that it fits perfectly with your existing chain and cross. We truly appreciate you sharing your experience and choosing us for your purchase!
Website if easy/ quality is an issue
Shopping is easy on this website. I like how easy it is to find the items you want and to upload your photos. However, I have had a quality issue with many of the items I have ordered. I have ordered multiple key chains and necklaces. A number of the key chains have fallen apart. This time I got a lifetime warranty. I think that's the best way to do this.
Reply from PicturesOnGold.com2026-08-10
Thank you for sharing your feedback and for choosing to shop with us again. We truly appreciate your continued support and are grateful for the opportunity to serve you. We’re sorry to hear about the issues you experienced with some of your previous key chains. We’ve reached out to you directly so we can look into the concerns further and explore the available options to assist you. Thank you again for giving us the opportunity to help make this right.
Very helpful caring sales person!
Very helpful caring sales person! Very helpful /patient getting print! Then jewelry arrived very quickly just as I was told! I love it❗️❗️
Beautiful Product
Easy to understand & instructions were clear. So pretty.
Beautiful Memorial Keepsake.
I bought this beautiful heart memorial for my daughter. The love of her life passed in May 2026 from a brain tumor and she is heart broken. She was so happy when she saw the necklace. It is as beautiful as I hoped it would be. Quality is excellent. This is the 2nd time I have ordered a memorial necklace from Pictures on Gold and the first one was just as beautiful. Highly recommend this shop....you will not be disappointed.
Everything
Great Purchase
The picture was clear and accurate. It really captured the personality of our beloved kitty. Thank you!
Easy and cool purchase
Easy and cool purchase. For a runner, I couldn't select a better gift. Thanks
I love Pictures On Gold
I love Pictures On Gold! The quality and workmanship of their items is excellent! I have bought several items for myself, family and friends! Ordering is easy and shipment is speedy. I will be ordering from them again.
Necklace
Ordered my necklace it didn’t take long to receive and the necklace was perfect. Only thing it didn’t come with a chain had to purchase separately other than that I’m satisfied with the product.
Great
Very simple, hopefully quick arrival.
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