Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on.Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Written by the business, not verified by us.
Is Plexaderm® legit?
Plexaderm® (www.plexaderm.com) has a 2.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is poor. 41% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find positive outcomes, such as immediate improvement in appearance or noticeable reduction in under-eye concerns. Many people appreciate that the product reflects well on their skin, making them feel more confident in their look.
However, some customers noted that the product can develop a crusty or flaky texture after a period, potentially diminishing its appeal. Conversely, a small portion of people felt the items did not meet advertised claims or resulted in skin irritation, such as redness or burning. A few other people also felt that the product's current formula or packaging differs from what was previously available.
Auto-generated from all reviews of this business. For reference only.
I Purchased Plexiderm the 1495 supposed promotional sale now has been the same for years so how they can call that a sale. It does tighten that is the sealed little packages but at the same time it's drying out your skin like incredibly unhealthy and is about as far removed from your natural skin as you can be so then I tried the tube but the problem is with the tube once it's opened even closing the cap is tight as you can it will all dry up and that's $59 they did immediately send me more of the little 1495 but again if you use it continuously it tightens temporarily and should say on all of the ads that it is temporary and can cause extreme drying of the skin by the tightening and so now I have a drawer full of the 1495 squares which is the only one that is worth anything because again if you get a regular tube at $59 it dries up as soon as you open it and seal it again
Reply from Plexaderm®2026-07-08
Thank you for sharing your detailed feedback. We're sorry to hear about your experience.
Plexaderm is designed to provide a temporary tightening effect, and we understand that results may not meet everyone's expectations. If you experience excessive tightening, flakiness, or a dry appearance, it is often a sign that too much product has been applied. With Plexaderm, less is more—a very thin layer typically provides the best results.
Regarding the tube, it should not dry out after opening when the cap is securely replaced after each use. The product has a shelf life of up to 2 years when unopened and 1 year after opening. If your tube dried out prematurely, that is not the experience we expect, and we'd encourage you to contact our customer experience team at 1-800-681-0366 so we can look into what happened.
We appreciate your feedback, as it helps us continue improving both our products and the customer experience.
Where are any(ANY) black people in 1 commercial. Just 1 black person. That's because this product is not intended for people of color. Please put Just 1 person of color in a commercial. I tried the product and it not only left a residue on my skin but also burned my skin. Please use your common sense, this product is not intended for people of color.
Not a user yet. Heard your new jingle today, awful. It hurts my ears. Do you sell ear plugs?
Reply from Plexaderm®2026-07-02
Thanks for the honest feedback! We're sorry our new jingle wasn't music to your ears. While we don't sell earplugs, we do appreciate you taking the time to share your thoughts. We'll be sure to pass your comments along to our team.
I followed instructions daily with Plexaderm under eye serum to reduce bags. No matter how little I put on, it still was flakey after 30 min. I reached out to customer service to see if they would do a FT with me to tell me what I was doing wrong. They said NO.
I am very disappointed .
Reply from Plexaderm®2026-07-02
Thank you for sharing your experience. We're sorry to hear that Plexaderm didn't meet your expectations and that you experienced flaking despite following the instructions carefully. We also understand your disappointment regarding the FaceTime request. At this time, we don't offer one-on-one video consultations, but we truly appreciate the suggestion and will certainly consider adding this type of support in the future. Your feedback is valuable to us, and we hope to provide an even better customer experience moving forward.
It does NOT work like the advertisement said. Especially fast as they show on the ad. Accually it never worked on me at all.
Reply from Plexaderm®2026-07-02
We're sorry to hear that the product didn't work for you and that it didn't meet your expectations. We understand how disappointing that can be, especially when the results don't match what was advertised. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help. Please reach out to our support team so we can assist you further, 1-800-681-0366.
Very disappointed 😞! I really had high hopes for this product. To find out it's just basically makeup with some type of ingredient to make your face feel tight. Plus it leaves a makeup film. I want my money back 😩... SMH
Don't bother wasting your money. Product as far as I am concerned is not as advertised. I followed directions properly, left different color than my skin and effect lasted maybe 2 hours. Just a waste of time and money. Would not recommend to anyone
Reply from Plexaderm®2026-06-25
Thank you for sharing your feedback. We're sorry to hear that the Plexaderm did not meet your expectations. We understand how frustrating it can be when a product doesn't deliver the results you're looking for.
While many customers have had positive experiences, we recognize that results can vary. We appreciate you taking the time to follow the instructions and share your experience. Your feedback is valuable and will be shared with our team as we continue to evaluate and improve our products.
If you'd like, please contact our customer experience team directly at 1-800-681-0366 so we can learn more about your experience and see if there's anything we can do to help.
I ordered the $14.95 sample. I used it four times and after fifteen minutes each time I did not see any difference in my appearance whatsoever. Total waste of money and time.
Reply from Plexaderm®2026-06-22
Thank you for sharing your feedback. We're sorry to hear that you didn't see the results you were expecting. While some customers notice a difference quickly, individual experiences can vary, and we understand how frustrating it can be when a product doesn't perform as hoped.
We appreciate you giving the Plexaderm a try and taking the time to leave a review. Your comments are valuable to us and will be shared with our team. If you'd like to discuss your experience further, please feel free to contact our customer experience team at 1-800-681-0366. We're here to help!
I saw no positive results. I should have known this would happen since from the commercials I didn’t see a difference between before and after. I thought I'd give it a try. Like the commercial there was no difference for me.
Reply from Plexaderm®2026-06-15
Thank you for sharing your experience. We're sorry to hear that you didn't see the results you were hoping for. We understand how disappointing it can be when a product doesn't meet expectations, especially after giving it a fair try. Individual results can vary, and we appreciate your honest feedback. If you'd like, please reach out to our customer experience team at 1-800-681-0366 so we can learn more about your experience and see how we may be able to help.
Ordered up 5 tubes of Plexaderm expecting the same results I received several years ago when a hairstylist I knew should me the product that she had sampled at a major personal care convention. A that time the product worked and was simply amazing. I've used the product numerous times according to the directions and it literally does nothing. I have no idea what they changed but it went from a 10 rating to a 1 rating for me. Plexaderm has been a true waste of money for me and my wife feels the same way getting nothing from the product.
Reply from Plexaderm®2026-06-15
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not match the positive results you had with the Plexaderm in the past. We understand how frustrating it can be to have high expectations based on previous success and then not achieve the same outcome.
We value your loyalty and appreciate your honest comments. We'd like the opportunity to learn more about your experience and help determine if there may be application tips or other factors that could affect results. Please contact our customer experience team at 1-800-681-0366 so we can assist you directly and work toward a satisfactory resolution.
Thank you again for your feedback.
Plexaderm was amazing when it first came out. I used it for years however they must’ve changed the formula because it doesn’t work at all, and it will leave flaky crust under your eyes with or without makeup. Shame on them.
Reply from Plexaderm®2026-06-08
Thank you for sharing your feedback. We're sorry to hear that your recent experience with Plexaderm has not met your expectations. We understand how frustrating it can be when a product you've trusted for years no longer delivers the results you previously enjoyed.
We take comments about performance and application issues, including flaking or residue, very seriously. Our team is continually reviewing customer feedback and product quality to ensure the best possible experience. We'd appreciate the opportunity to learn more about your experience and assist you directly. Please contact our customer experience team at 1-800-681-0366 so we can help troubleshoot the issue and discuss potential solutions.
Thank you for being a longtime customer and for taking the time to share your thoughts.
The product did reduce wrinkles and under eye bags as advertised. What was not shown or advertised is that it changed my skin tone in the areas where I applied it.
I had to remove the product since I did not use it over my entire face. I do not wear any foundation which might have helped. I use just a bit of blush, eye makeup and some lipstick!
Reply from Plexaderm®2026-06-05
Thank you for your feedback. We're pleased to hear that the Plexaderm helped reduce the appearance of wrinkles and under-eye bags.
We're sorry to learn that you noticed a difference in skin tone where the product was applied. If too much product is applied or it isn't set, a visible residue can occur.
For best results, we recommend applying a very thin even layer, and allowing the product to dry completely (up to 10 minutes) before applying any additional skincare or makeup. When using make up, water-based items work best.
We appreciate you sharing your experience, as it helps other customers get the best results from the product. Should you have any questions, please give us a call at 1-800-681-0366. Thanks for being part of the Plexaderm community!
The product did not help dark circles under eyes it did not lighten them in any way. You cannot apply your usual face moisturizer nor makeup so what's the point of using for special occasions. Once product dries it leaves a dry flaky pink film on treated area. I definetly do not recommend.
Reply from Plexaderm®2026-06-02
Thank you for taking the time to share your experience. We're sorry to hear that the Plexaderm did not provide the results you were hoping for with your under-eye concerns.
We understand your frustration regarding the lack of improvement in the appearance of dark circles, as well as the difficulty you experienced when using moisturizer or makeup alongside the product. Water based items work best when using in addition to Plexaderm.
The flaking and pink residue you described can sometimes occur if too much product is applied or if it is layered with other skincare products before fully setting, but we recognize that this does not change your experience.
Your feedback is important to us, and we will share your comments with our product team as we continually work to improve our formulations and customer experience. Thank you again for your honest review. If you'd like additional tips, please give us a call anytime at 1-800-681-0366.
It just didn't work for me at all. And since I no longer have the packaging I can not return for a refund so I am out about 60 dollars. It did not hide any wrinkles on my 66 year old face and it was flakey with a residue. Very disappointed. Would not recommend.
Reply from Plexaderm®2026-06-02
Thank you for your feedback. We're sorry to hear the Plexaderm did not work as expected for you.
Regarding the residue and flaking, this can sometimes occur if too much product is applied, if it is layered over skincare products that haven't fully set, or if it is not allowed to dry completely before applying makeup. Applying a very thin, even layer to clean, dry skin and allowing it to set fully may help reduce residue.
That said, we understand that everyone's skin is different, and we're disappointed to hear that you did not see the wrinkle smoothing results you were hoping for. We appreciate you sharing your experience and will pass your comments along to our team for review.
Thank you for taking the time to leave your honest feedback. If you have any questions, please give us a call anytime at 1-800-681-0366.
I have tried all kinds of eye cream to no avail. Plexaderm is a straight up awesome! Within 10 minutes my discolored bags under my eyes disappeared! Like magic! Thank you for all high quality product.
Reply from Plexaderm®2026-05-27
Thank you so much for your amazing feedback! We’re thrilled to hear that Plexaderm worked so well for you and that you saw results so quickly. Knowing that it helped reduce the appearance of your under-eye bags and gave you that “magic” moment truly means a lot to us.
We appreciate your support and kind words about the quality of our product. Thank you for being part of the Plexaderm family!
This stuff pulls skin tight while it is drying, making wrinkles disappear. However, within 30 minutes the stuff cracks making skin appear wrinkled, dry and flaky. So, within 30 minutes you will look worse than when you started.
Reply from Plexaderm®2026-05-27
Thank you for sharing your experience. We’re sorry to hear the Plexaderm did not perform as expected for you. This formula is designed to provide a temporary tightening effect, but results can vary depending on skin type, application amount, and skincare products used.
We appreciate your honest feedback regarding the drying and flaking you experienced, and we will share your comments with our product team for review.
The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening, or even see residue. We recommend trying a smaller sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product.
If you’d like, please reach out to our customer experience team at 1-800-681-0366 so we can help with application tips or assist you further.
The product may be effective in reducing under eye bags and puffiness however it leaves residue now matter how little you use. It’s impossible to use the product and wear makeup.
Reply from Plexaderm®2026-05-19
Thank you for your feedback. We’re glad to hear you noticed improvement with under eye bags and puffiness, but we’re sorry to hear the residue made it difficult to wear with makeup.
For best results, we recommend applying a very small amount — about half a pea size for both under eyes — spreading it thin and evenly. Allow the Plexaderm to dry completely (up to 10 minutes) before applying any additional skincare or makeup.
When using additional cosmetics with Plexaderm Rapid Reduction Serum, water-based products work best. Try mixing 1/3 liquid foundation or concealer with 2/3 Plexaderm and apply with your fingertip. Allow the Plexaderm/foundation mixture to set for 10 minutes. All makeup brands are different so you may need to adjust the Plexaderm-to-foundation ratio until you get the desired results.
We truly appreciate your honest review and will share your feedback with our product team.
It does have a slight tightening effect… not so much a tightening effect more like putting a layer of something it’s very stiff, when you smile your cheeks go up and it makes very strange creases
It does have a slight tightening effect on the bags on your eyes, however when you smile or move your face you get lines below the bags because the product makes your skin have a little bit of a crusty layer, it does not last that long also and if you try to touch it up by putting more on you get a white crusty deposit. I did not find it useful socializing, it might add a little youth if you were doing yourself up for a photograph. But to go to a party where you’re talking and laughing the area doesn’t react like the rest of your face it’s like putting a little layer of concrete on your skin. It did not work out for me at all, even though they advertise it to death. Fortunately it’s inexpensive everyone can try and make up their own mind.
Reply from Plexaderm®2026-05-11
Thank you for taking the time to share such a thoughtful and detailed review. We're glad the Plexaderm was providing you with some tightening effect, however, sorry to hear the Plexaderm did not work as expected for you, especially during normal facial movement and social situations.
The white or “crusty” residue you described can sometimes happen if too much product is applied or if additional layers are added before the first application has fully set. For best results, we generally recommend applying a very small, thin even layer to clean, dry skin, gently dabbing it into place, and allowing it to dry completely while keeping facial movement minimal for a few minutes. Using less product often helps reduce stiffness and visible residue.
That said, we completely understand that everyone’s skin and expectations are different, and we truly appreciate your honest feedback about both the benefits and limitations you experienced. Your comments are valuable and will be shared with our team. Thank you again for giving it a try.
We’re sorry the Plexaderm didn’t meet your expectations. We’d really appreciate the chance to learn more about your experience and see how we can help. Please give our customer experience team a call at your convenience, 1-800-681-0366, we’d be happy to speak with you directly.
I purchased the 18 applications serum and used one full one on wrinkles every other day. It was too harsh for my skin gave me irritation and bumps. Called customer service to see if they could recommend anything to soothe the irritation , not much help but you would think after spending $50 on their product they would offer to send you something to ease the irritation. I don’t recommend this product if you have sensitive skin!
Reply from Plexaderm®2026-05-14
Thank you for sharing your experience. We’re sorry to hear the Plexaderm caused sensitivity. We always recommend discontinuing use immediately if any sensitivity or irritation occurs.
We also apologize that you did not feel fully supported by our customer experience team. Your feedback is important to us, and we appreciate you bringing this to our attention as we continue working to improve both our products and customer experience.
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