Plexaderm®

Thank you for your thoughtful feedback! We’re so glad to hear you’re overall happy with the Plexaderm and seeing good results. We also appreciate you pointing out the white residue under the eyelid area. A few tips that may help, applying a very thin, even layer, making sure the skin is completely dry before application, and avoiding over-applying product can help reduce any visible residue or “peeling” effect. Dabbing away excess product before it fully sets may also help. We truly appreciate your feedback and will share it with our team as we continue improving the experience.

Thanks for sharing your experience. We’re glad to hear it works well for your under-eyes, but we understand how frustrating it is when it doesn’t hold up around the mouth area, especially after eating or drinking. That area naturally has much more movement, which can make products wear differently. We truly appreciate your honest feedback and will share it with our team.

Thank you for your wonderful feedback! We’re so glad to hear you’re loving the tightening effect on under-eye bags and the improvement around your mouth, nothing better than results you can see and feel. We hear you on wanting an affordable solution for the neck area too! While this product is designed for targeted areas, we do offer a product that was designed for the neck. This item is called Dual Action Repair Cream. Use it as part of your nighttime skincare routine for a visibly brighter, more even-toned complexion and a reduced appearance of wrinkles, neck lines and crepey skin. If you have any questions, please give us a call at 1-800-681-0366, we're happy to help! Thanks again for sharing your experience and for your support!

Thank you so much for sharing your experience! We’re thrilled to hear how much you’re loving the Plexaderm Rapid Serum and that it’s made such a noticeable difference for you. It’s especially meaningful to know it’s helped you feel more confident and refreshed, that’s exactly what we hope for. We’re glad you took a chance on the Mother’s Day offer and that it turned into something you now rely on and trust. Hearing that you continue to see consistent results and keep coming back means a lot to us. Thank you again for your support and for recommending us, it truly means everything!

Thank you for being a long-time user of Plexaderm, 10 years is truly appreciated, and we’re glad to hear you’ve consistently had good results. We also hear your feedback about the frequency of emails and texts. No one wants their inbox or phone to feel overloaded, and we understand your preference for fewer promotional messages. We’ll make sure this concern is shared with the appropriate team so it can be reviewed. In the meantime, you can usually adjust communication preferences or unsubscribe directly from the links in our emails or texts if you want more control over what you receive. Thanks again for your loyalty and for taking the time to share both what you like and what could be improved.

Thank you for being a loyal customer for over 3 years, we’re really glad to hear the Plexaderm has been working well for you. We’re also very sorry to hear about your wife’s passing. Thank you for sharing that with us, and we extend our condolences during this difficult time. For your account and email request, we’re not able to make changes or send account-specific updates through a review response. The best next step is to contact customer experience team directly so they can securely assist you with updating your preferences and ensuring everything is correctly set up for your account. Please call 1-800-681-0366 or email [email protected]. We appreciate your continued support and will make sure your feedback is shared with the team.

Thank you for the detailed feedback. First, there’s no evidence that the formula “stops working” over time or that it builds tolerance in the skin. Products like Plexaderm work mainly through a temporary tightening film (silicate-based technology) that sits on the skin surface rather than changing the skin itself. Because of that, it doesn’t behave like a treatment that “trains” the skin or becomes less effective with long-term use. What does change over time is usually one or more of these factors. Skin changes with age or Hydration and skincare layering. The Plexaderm formula has not changed. When experiencing residue, the Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening, or even see residue. We recommend trying a smaller sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. We would love the opportunity to discuss your past and current experience. Please give us a call any time at 1-800-681-0366. We're here to help!

Hi Joan, Thank you for taking the time to write such a detailed review and for giving Plexaderm a real try, including reordering, that means a lot. The Plexaderm works by forming a temporary tightening layer on the surface of the skin, so its performance can change depending on things like how puffy your under-eyes are that morning, skin hydration, and whether any other skincare products are underneath. Even when applied correctly, those factors can make it work better some days than others. Adding more product or reapplying after it sets can also sometimes lead to less consistent results or you may experience reside. We understand your frustration, especially after trying different amounts. Your feedback is important and will be shared with our team. although we may not be able to review this in person, we would love the opportunity to speak with you over the phone and see how we can help! Please give us a call anytime at 1-800-681-0366. We appreciate you taking the time to reach out and share your experience.

Thank you for sharing your experience, and it’s wonderful to hear that the Plexaderm is fitting into your daily routine so well and helping you feel confident at work. That’s exactly the kind of result we hope for. We also appreciate your honest feedback about pricing. We understand that it can add up, especially when you’re using it regularly, and we’ll be sure to pass your comments along to the team for consideration. To make sure you never miss a great deal, we’d love for you to sign up for our special offers using the link below. It’s the easiest way to save and stay updated on our latest promotions. https://plexaderm.attn.tv/p/iqJ/landing-page It means a lot to have your support, and we’re glad the Plexaderm continues to work well for you. Thanks for being part of the Plexaderm family!

Thank you for sharing your honest feedback. We’re glad to hear you’ve had a positive experience with our service, shipping, and responsiveness, and that you’re seeing immediate tightening results. That said, we understand how frustrating it can be when the Plexaderm doesn’t hold up as long as expected. Cracking can sometimes happen due to facial movement (especially with expressive areas like smiling), as well as the amount applied or skin preparation beforehand. You might find better results by applying a very thin layer to clean, dry skin and minimizing movement while it sets. We’d love to help you get the best possible experience from the Plexaderm, please feel free to reach out to our customer experience team at 1-800-681-0366 so we can offer more personalized tips or solutions. Thanks again for your thoughtful review!

Thank you so much for your kind words and for your continued support, it truly means a lot. We’re honored to hear that the product has made such a positive impact for you and that you’ve even recommended it to your friends. We also understand your concern about the cost, and we appreciate you being honest about that. Feedback like yours is incredibly valuable as we continue to improve and explore ways to make our product more accessible. To make sure you never miss a great deal, we’d love for you to sign up for our special offers using the link below. It’s the easiest way to save and stay updated on our latest promotions. We truly appreciate your support and look forward to serving you for many years to come! https://plexaderm.attn.tv/p/iqJ/landing-page

Thanks so much for sharing your experience! You're absolutely right, it can take a try or two to find that sweet spot, but once you do, the results really speak for themselves. We're glad to hear the Plexaderm has been consistently working well for you and making such a noticeable difference. We appreciate you taking the time to leave this feedback!

Thank you for coming back and ordering a second purchase, that really means a lot. We’re so glad to hear you’re happy with the results and finding it easy to use. It’s especially great to know it’s helping you feel more confident and that you’re getting such nice compliments. We appreciate your support and will keep working to deliver results you can count on. Thanks again for sharing your experience!

We’re really sorry to hear that the Plexaderm didn’t meet your expectations. We understand how frustrating it can be when something doesn’t deliver the results you were hoping for. Our goal is always to be as transparent as possible, and we recognize that results can vary from person to person depending on many factors. That said, your feedback is important to us, and we’ll be sure to share it with our team as we continue improving both our products and how we communicate their benefits. If you’re open to it, we’d love to learn more about your experience. Please feel free to reach out to our customer experience team anytime at 1-800-681-0366. We're here to help!

Thank you so much for the 5-star rating. We’re thrilled to hear the Plexaderm delivered such a great performance for you! We also really appreciate you calling out an issue with the single use pod packaging. That’s valuable feedback, and we’re sorry to hear it caused frustration. Packaging should protect the product, but it also needs to be user-friendly. Your comment will be shared with our product and packaging teams as we continue working on improvements. In the meantime, we do offer another packaging option that we think you'll love. Please give us a call at 1-800-681-0366. Thanks again for your support and for helping us do better!

Thank you so much for sharing this! We’re thrilled to hear it exceeded your expectations, especially after so many disappointing purchases. It’s great to know the Plexaderm Rapid Reduction Serum worked quickly and lasted throughout the day for your husband’s special birthday. We truly appreciate your recommendation!

Thank you for taking the time to share your detailed experience, we truly appreciate your honest feedback. We’re glad to hear you initially saw a reduction in the appearance of under-eye bags. That said, we’re sorry to hear about the issues you experienced with cracking, tightness, and wearability, especially when smiling or applying makeup. That’s certainly not the experience we want for our customers. Products like this can be sensitive to application technique, amount used, and skin type. Applying too much product or layering it with certain skincare or makeup formulas (especially oil-based ones) can sometimes lead to the cracking effect you described. We’d be happy to provide tips on how to achieve a smoother, more flexible finish if you’re open to it. Your feedback about comfort and real-world wear is incredibly valuable, and we’ll be sure to share it with our product team as we continue to improve. If you’d like help troubleshooting, please feel free to reach out to our customer experience team at 1-800-681-0366, we’re here to help!

Thanks for taking the time to leave a review. I’m really sorry to hear about your experience. That definitely sounds frustrating, especially when the Plexaderm didn’t perform as expected and was difficult to remove. What you described isn’t the experience we want anyone to have. Your feedback about the texture, removal, and lack of results is really helpful, and we take it seriously. If you’re open to it, we’d like to learn a bit more about how you used the Plexaderm so we can look into this further and help make it right. Please feel free to reach out to our customer experience team, we’d be happy to assist you with a solution.

Thank you so much for sharing your experience! We’re thrilled to hear that Plexaderm worked better for you than other products you’ve tried. Your feedback means a lot to us, and we’re glad you’re seeing great results!

Thank you for being such a loyal customer and for sharing your experience! We’re thrilled that both you and your husband are loving the results and that you’re getting so many compliments, that’s the best part! We’re sorry to hear about the frustration with managing your subscription. We completely understand how important it is to have an easy, transparent process, and we truly appreciate you bringing this to our attention. We’re actively working on improving this experience. Please feel free to reach out anytime if you need assistance at [email protected] or 1-800-681-0366. We’re here for you!