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PrintingCenterUSA

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200 reviews

4.8200 reviews
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About PrintingCenterUSA

Data updated
Website
www.printingcenterusa.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
48 reviews
Replies to negative
0% (0/7)
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About this business

PrintingCenterUSA operates with over 50 years of experience, generating an expertise in printing and producing high-quality printing products. We utilize a large collection of state of the art 4 color printing machinery and superior equipment for prepress, and bindery to produce professional quality printing products.

Written by the business, not verified by us.

Is PrintingCenterUSA legit?

PrintingCenterUSA (www.printingcenterusa.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, vibrant colors, and fast delivery of their custom photo books and calendars. People also deeply appreciate the exceptionally helpful staff and dedicated representatives who provide prompt communication and professional support throughout the entire creative and production process. Some reviewers were not happy with printing flaws such as unexpected lines on images or crooked cuts, alongside unhelpful support responses when addressing mistakes. A few consumers also mentioned receiving items with dirty materials or experiencing poor communication when trying to resolve these problems.

Auto-generated from all reviews of this business. For reference only.

What people say

A golden find!

I was hesitant to use an online company that I found in a Google search... However, this company proved to be everything I was hoping for. Not only was the team extremely friendly and helpful with my order, they worked to ensure it was going to be what we needed to the T! I really loved how I was speaking to real people when I called, I had someone assigned to my particular project, and there was a lot of prompt communication! I was also thoroughly impressed with the quality of the product, time in which my item (yearbooks) arrived, and the fact that the staff reached out to me to inform me of a promotional offer that I had missed- saving me money AND getting me my items faster. I am very impressed overall and this company has surely gained a new customer.

A
Audrey Zhang · 1 review · Experienced 2026-05-07 ·

Great customer service

Super great customer service, very proactive and helpful with answering my questions.

D
Dr. Mattie Jones · 1 review · Experienced 2026-05-01 ·

Very good Customer Sevice

Very good Customer Service and support My product came out great as expected

Go for it! Highly recommend, excellent experience, printing was perfect

From start to finish it was a good experience! They are easy to work with, responsive and friendly regarding my questions, very timely turnover. Best of all, excellent quality work. I was happy to see my Kosmic Kitties come to life and I hope to do business again with you. I definitely would recommend Printing Center USA to my friends who also make cards and printed materials. Thank you.

L
Lowell · 1 review · Experienced 2026-03-24 ·

Don't believe what they say about delivery dates

When placing my order and approving my proof, I was given a delivery date. When I checked close to that data, a delay had been announced without any notice or explanation. Customer service, when called, was unhelpful and said that the date should have been changed by the printing department. I missed a deadline through no fault of my own.

J
Jerry · 2 reviews · Experienced 2026-03-25 ·

Great service

Great service, good turnaround time

I ordered 200 obituaries

I ordered 200 obituaries to be printed and the quality was excellent! I received so many compliments. They were delivered on time, actually a day early. My CS provided excellent customer service and I will recommend and use PrintingCenterUSA again for my printing needs!

R
RADA LLC II · 2 reviews · Experienced 2026-02-23 ·

The print job was spectacular and the…

The print job was spectacular and the order timely.

Beware of the ‘dedicated rep’…

Beware of the ‘dedicated rep’ experience they advertise. My Client Experience Specialist, Katrina, was largely unresponsive throughout my order. When a cover page error occurred, I was told it was entirely my fault for approving the proof — conveniently leaving out that there were already flagged concerns with my file that Katrina never bothered to communicate to me directly. No call. No email. Just silence, and then blame. I understand that proof approval carries responsibility, but when a specialist is aware of flagged issues and stays silent, placing all the blame on the customer is poor service. A simple phone call or email could have caught this before it went to print. I expected more from a company with this many positive reviews. Proceed with caution and follow up proactively — don’t assume your rep will. ∙ Scott

J
Jayson Sisson · 1 review · Experienced 2026-02-14 ·

The books look fantastic even better…

The books look fantastic even better than I thought they would have been. Will definitely be doing more with your company thank you for a great product.

N
Nick Leligdon · 1 review · Experienced 2026-01-16 ·

Easiest and best fast-turnaround printing.

Great customer service with incredibly kind and helpful people. Always fast, always easy, and I love using them!

M
Meg · 1 review · Experienced 2025-12-01 ·

Couldn't be easier to upload print…

Couldn't be easier to upload print files and mailing list files. Everything was done on time without any issues.

S
Susan · 2 reviews · Experienced 2026-01-23 ·

Printing Center USA is an exceptional…

Printing Center USA is an exceptional printing business! I have worked with many other printing businesses through my 40 years of ministry and they are the best hands down!! Very professional, yet kind and courteous. Excellent products, quick responses to questions, and fast service and shipping options! The best part is they actually answer the phone!! I will continue to use them again and again!!

J
J. Allgood · 3 reviews · Experienced 2026-01-13 ·

High quality printing turned around…

High quality printing turned around quickly.

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