Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)
Written by the business, not verified by us.PuffItUp! (www.puffitup.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-01.
I've ordered from you guys at least 10 times now you are always phenomenal with everything I appreciate you every time. Would never use another service unless they happen to have something that you don't sell but more and more you seem to grow in inventory. Thank you for everything!
Above & Beyond! Thank you.
Great shipping time fabtastic product
I rarely feel compelled to write a review. But this was above and beyond. What an incredible company! Lightning fast delivery, a hand written note, and free candy.
Puffitup came through again as always and I’m totally satisfied with my new Boundless CFX. I have ordered several vaporizers over the years and this one is by far the best one I’ve owned. I will always go back to Puffitup for the Superb service, quality and price.
I placed my order @ 12:30 am, and later that day the price dropped $30. They quickly refunded me the difference and helped me with a minor shipping issue. All replies were extremely quick. Great prices and great customer support for the win!!!!!
Order was shipped very quickly after I placed it. Like others my package took longer than the priority guarantee, but that is the fault of the post office, not puffitup. I will definitely be a repeat customer!
Customer service and products are top notch! Will definitely return for future purchases.
Great place to get all the stuff you need.
The Puffitup people always seem to be very friendly, and go out of their way to help.
I keep having constant issues with the vleaf go. It constantly doesn’t work on and off. It heats up, but produces no vapor. i cant seem to spot the issue and it happens randomly
Hey Ryder! Sorry to hear about the issues with your vape! I just sent you an email - I'd love to help troubleshoot and get you back up and vaping ASAP =) Alex
Puffitup, The staff were caring and interested in helping me locate my package. I will shop there again Phil Hague
The first unit arrived quickly, however it was defective. Shot off a email and they were on it. Immediately sent a return label. Still waiting for the new one.
I ordered an item via the website. That very item was shipped to me in a timely manner, including tracking information. Plus, there was candy in the delivery. Bonus points.
Good stuff My things came even tho i ordered them when the storm was happening 10/10
Well packaged item. Fast shipping and delivery. They even packed some licorice, my favorite!!!!
Fast service with great prices..will buy again and again.
I ordered the X-Max v2 Pro on Feb 23rd with 2 day shipping, after three days I had not got anything and contacted customer support they said it was because of the weather in Texas and around the network of USPS that everything was delayed they said to give it a day or two more. I contacted CS Friday the 26th to let them know nothing has been updated in tracking they said to contact them on Monday if I haven’t gotten it and they would send a replacement. It is Monday the mail has already come and I have sent an email to customer support with no response as of yet, curious to see what happens now. In the meantime everything else I have ordered have come through just fine via USPS from other locations in Cala. PS they did refund the shipping costs to my account last week which I am grateful for but it would be nice to have a product that I can actually use now.
Hey there! I am so sorry for the delay! We've been seeing this happen a good bit this week in particular - I think the removal of automated sorting machines has caused USPS to sort packages without scanning them, which has lead to some tracking numbers staying at "Accepted" or "Late" until they're delivered. Judging by the timeline of your order I'd expect it to show up within the next few business days! I apologize for the delayed reply as well - I was out of the office on Sunday, it's my one day off. We just sent you a reply. Let me know how everything is puffin' when it comes in =) Alex
Very fast shipping, amazing prices and awesome purchase!
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