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Food, Beverages & Tobacco

PuffItUp!

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200 reviews

4.1200 reviews
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About PuffItUp!

Data updated
Website
www.puffitup.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
31% (13/42)
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About this business

Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)

Written by the business, not verified by us.

Is PuffItUp! legit?

PuffItUp! (www.puffitup.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

DISAPPOINTING EXPERIENCE

Addendum. I received an email at 7 am this morning from the same fellow I've been working with with regards to my no show pkg. He's been unfailing polite and never rude or inpatient with my questions. They state they are positive the package was delivered to usps and its their glitch.. he says this has happened alot in the last 2 weeks. Today I recieved notice that they have refunded sezzle infill and I recieved a prompt email from Sezzle confirming the refund. Two weeks down the line I'm disappointed not have a Mighty from Puff it up but though they couldn't deliver, they we great communicators (thank you Alex) so 3 stars for effort...

Hands down.....PUFF IT UP IS KICK-ASS!

Hands down.....PUFF IT UP IS KICK-ASS!! Website is easy navigation, detailed info on ALL PRODUCTS, Fast shipping....oh and BTW....About the product ordered...I LOVE IT!! Itz exactly what I wanted...U guys must be psychic! OH! I almost forgot...I loved the candy!!! Perfect touch.... PUFF IT UP NO1 for all my stuff!

Great company and products

Great company and product! I had my questions answered super fast and it definitely helped me make a great choice! Read reviews and ask questions to avoid being disappointed. Once I ordered my product came very quick and safe packaging.

What product

What product? The one I ordered and never received? If it is that one, 1 star is to much. UPDATE: still have not got the product or refund!!! BBB is the next step, run away from this company, do not send them money!

Reply from PuffItUp!2021-03-05

Hey there! I am so sorry for the delay! We've been seeing this happen a good bit this week in particular - I think the removal of automated sorting machines has caused USPS to sort packages without scanning them, which has lead to some tracking numbers staying at "Accepted" or "Late" until they're delivered. Judging by the timeline of your order I'd expect it to show up within the next few business days! Let me know how everything is puffin' when it comes in =) Edit to reply to edit: Hi Jason. We refunded your order on March 8th. You should have the money back in your account.

I ordered the fury edge with 4 extra…

I ordered the fury edge with 4 extra caps. Got my order in 2 business days. It was double wrapped, with candy, coupons, stickers and happiness! I was so pleased with the product I ordered another one. My second order arrived in the time and fashion as my first order! Thanks guys! Candy was a nice touch! ;) Keb

Everything came as expected

Everything came as expected, except delivery was 2-3 days late. This may not have been Puffitup’s fault however, COVID has most post offices shut down. So, 3 stars because it was a pretty average delivery. Got an awesome deal on my dynavap, but was a bit late

Haven’t received my package so I can’t…

Haven’t received my package so I can’t really give an honest review over a week since I’ve placed my order

Reply from PuffItUp!2021-03-05

Hey there! I am so sorry for the delay! We've been seeing this happen a good bit this week in particular - I think the removal of automated sorting machines has caused USPS to sort packages without scanning them, which has lead to some tracking numbers staying at "Accepted" or "Late" until they're delivered. Judging by the timeline of your order I'd expect it to show up within the next few business days! Let me know how everything is puffin' when it comes in =)

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