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Food, Beverages & Tobacco

PuffItUp!

Claimed

200 reviews

4.1200 reviews
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About PuffItUp!

Data updated
Website
www.puffitup.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
31% (13/42)
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About this business

Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)

Written by the business, not verified by us.

Is PuffItUp! legit?

PuffItUp! (www.puffitup.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

Never received my order

Never received my order. Not totally their fault mostly Usps, my package somehow has vanished at their facility. But after contacting them I think they should of offered to replace the order like most companies do. After looking at their reviews seems this happens frequently. Thankfully the item I bought wasn’t super expensive but I’m still without my item and my money spent.

Reply from PuffItUp!2021-03-09

Hey Megan! I am so sorry for the delays! USPS has really been struggling over the last month. I'm going to send you an email ASAP with some resolution options. Keep your eyes peeled =) Alex

Great product, service and shipping. Wrong coils

Great service, shipping and selection on the site. Product arrived fast and well packed. Puffitup included some extra kit with the unit including their amazing sap swabs and some candy. There was a handwritten note from the tech who packed the order. I appreciated the personal touch. Only problem I had was with the recommended coils for the unit. I bought 2 of the coils recommended on the site and both burned up almost instantly. I tried the 2nd because I was sure the first was defective. These were obviously the wrong coils for the device. I contacted puffitup and they promptly responded and offered me a refund on the coils if I sent them back. I had already thrown them out so I ordered the proper coils from another vendor

PIU is the best in industry

Sometimes you run into companies that care and go the extra mile to show it. PuffItUp is one of those rare companies. After ordering from here and there for a while, I've come to return to PIU and always prefer them over the competition.

This would be 5 stars if the battery…

This would be 5 stars if the battery lasted longer. I have to recharge it 3 to 4 times a day. Besides that it's a great price and the shipping was also great as its free over $10. If I had the money I would have gotten the terp pen XL. Maybe the battery would last longer. Live and learn.

These guys/ and gals are amazing!!!

These guys/ and gals are amazing! Always on point with web site navigation to ease of sale checkout, customer service reply time, the quickness and accuracy of a shipment and all the personal touches that makes the product shine that much more. If you have not tried them you should! Thanks again!

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