PuffItUp!

Best place to buy from

great customer support.

I received my vaporizers in a timely…

I received my vaporizers in a timely manner, along with the free grinders. Everything arrived clean and intact. Have had no problems with my Flowermate Slick!

This pen was high quality and came with…

This pen was high quality and came with a great grinder. Easy to use and keep clean. The packaging was discreet and well branded at the same time. I also appreciate the candy that came with it!!

Boundless terp pen works great

Boundless terp pen works great, easy to use.

Love the PAX3

Love the PAX3! The directions should be majorly improved. I had to look online for a video on how to use it and clean it. The PAX3 wasn't my first vaporizer. I also have the G-pen. Iove the PAX3 fast heat up time, its small size and the larger chamber for dry herb.

I'll be buying again

I ordered a Flowermate Slick and PuffItUp made the process smooth and easy. Price was great and packaging was discreet. I will be ordering from them again!

Great products and staff

Great products and staff! Would highly recommend anyone to shop here. I will definitely be looking to them in the future. Thank you again!

Alex and Steve are great

Alex and Steve are the reason I continue to shop here. This whole family is awesome and dedicated to being on the map and a go-to for all your needs. Selection, prices, customer service is beyond exceptional. Cheers all. Take a hit for me!

Prompt but Poor Customer Service

I placed an order and quickly got a confirmation email, and shortly after that a tracking number. Unfortunately after a week, the shipping status hadn't moved out of Accepted. I contacted support and they said: "Lately USPS has been a mess due to their inability to accurately provide tracking updates to their customers. We have seen numerous packages lately that have been packed and shipped by the warehouse, only to get stuck in pending. What will happen is the item will be delivered with a final delivery scan and no scans in between. I spoke with the warehouse manager, and can guarantee your package is on its way, however if by Monday you do not see any further updates or deliveries please let me know and I will make sure you are taken care of." Okay, seems reasonable, and the response was fast. But on Monday, after writing again, I received this: "I am so sorry to hear your package still hasn't arrived! USPS usually considers a package lost after 15 days past the original ship date, which looks like it would be Thursday - if the package doesn't arrive by then and tracking still hasn't updated, let me know and we can process a refund for you. We've got your back =)" So we went from: on time, to a little late but probably just not scanned, to lost. Also odd, was asking me to contact them on Monday, just to be told to wait and contact them on Thursday. Why? Okay, these things happen, and the business can't control the shipping. Though if this is happening frequently, maybe don't use that shipper, or warn the buyer, or something. However "I will make sure you are taken care of" and "We've got your back =)" to me doesn't mean that we will hold your money, offer no help, and finally simply return your money, you're SOL bud. Puffitup could have sent out the order again (either with their first response, or on Monday with their second), with a return label in case two ever do show up. They could have said, here's a coupon code for free upgraded shipping, please reorder after you get your refund. I'm not looking for a bunch of free stuff, just decent and fair treatment. I saw a great price on items I wanted, so I placed my trust in a business, however when things went wrong, that business showed very little regard to make things right. Now, not having the product for nearly three weeks, I have to start the process over again with a different business. I'm certain that most of the time their sales go well and customers are happy, but what shows a business's real value is how they react when things don't go well.

Great price on the Pax 2

Great price on the Pax 2. Received order quickly. Good service.

Crazy Low Prices

Crazy low, unbeatable prices—I looked everywhere. Plus the customer service is fast and friendly. Keep up the great work!

Great prices the real deal will…

Great prices the real deal will probably buy from them again

Great

Quick shipping, excellent customer service and exquisite products!

Perfect service.

Still haven't received my product been…

Still haven't received my product been they said there was trouble with shipping label but I should still receive without updates. To email if I haven't received it so I did and no response yet was supposed to be a gift..

Awesome experience!

Awesome experience!! Great sale, fast shipping, and awesome gifts and I loved the candy treats!! Y'all rock!!

Quick delivery and great service

Quick delivery and great service. Quality is amazing and all the freebies provided were great!

Amazing service

Always super fast shipping. The parts I needed were in stock and ready to ship and even went out the same day! Amazing service as always and the reason I’ll keep shopping here.

Excellent product

Excellent product, delivery time, and prices. Cant beat the free gifts they throw in with your order. Thanks for the Swedish Fish lol. 🔥 🔥

Fast shipping and great service

Fast shipping and great service, I originally thought my device I received was broke. But customer service walked me through and helped me get it sorted out. Of course it was me and I had know clue what I was doing, lol. Will always come back to puff it up!