Satisfied Customer
The pricing of the product was very reasonable. Shipping and delivery was quick and I enjoyed the snacks sent by Dylan. It was excellent service!!!
About PuffItUp!
Data updated- Website
- www.puffitup.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 31% (13/42)
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About this business
Hi! I'm Randy, the guy who started PuffItUp over a decade ago. We want to be your favorite place to shop and learn about the Vaporizer industry. Great products and exceptional customer service is what we are all about. Say hi to us sometime, we love a good vaporizer conversation :)
Written by the business, not verified by us.Is PuffItUp! legit?
PuffItUp! (www.puffitup.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 31% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Terp pen is great
Terp pen is great, and as always dealing with Puffitup is a pleasure!
Great Fast!
Great Fast service
Fast shipping and great products at…
Fast shipping and great products at decent prices
Good deal on a great product
Good deal on a great product. Plus...snacks.
Company is great and product was…
Company is great and product was amazing. Arrived earlier than it said it would.
Fury Edge
Fast and free shipping (2 day in US), came with some stickers and a free item of good quality. The price was the best around and the website had multiple coupons available. I would definitely shop here again.
Positively outstanding
Great customer support
Made an online order and it shipped quickly and arrived intact. The product had a faulty piece (no fault of the seller, as they're not the manufacturer), so I contacted their customer support via email. They walked me through possible solutions, and when it was determined that the piece was actually defective, they sent me replacement parts completely free of charge, despite it not being their responsibility. The person I was speaking with was super friendly, and their customer support definitely earned a reoccurring customer. Highly recommended!
Very pleased will definitely buy again
Great price and thoughtful
Great price and thoughtful, personalized packaging. They strive to delight
An Honest Hippy Review
I’ve ordered from many different websites like this one. But Puff It Up stands apart from the crowd. I got my device significantly cheaper than any other site and a free grinder. You can tell a lot about a company from how they package there items, mine came with hand written note of who packaged it and bags of random candy. Stoners rejoice!!! We have an online store that knows what we want.
The Best customer Service
The Best customer Service I have ever experienced . I bought two Craftys and ordered both online on a Saturday morning and buy 3 pm I got a notice they were at the USPS Depot . The Best of the Best, nice people ready to help from the time you set your order . The two craftys are the best with quality as well as the taste is unreal that I have been missing in the past .. Thank You PuffitUp !! Tom - Reno
Great service price and delivery ery
Perfect * The BEST
Great Customer Service
Shipped quickly and sent me a new atomizer when I broke the one that came with my device. Also sent me some freebies that I enjoyed like a dab tool and silicone mat.
Free Shipping ended up being delayed…
Free Shipping ended up being delayed shipping and still have not received my vapcap
Really good for the price only had it a…
Really good for the price only had it a for a bit so let's see how it holds up
Not recommended
Very bad experience I had their Customer service is very low and also the product was average and delivery not in time delay 2 days.
Shipping and delivery is long and until…
Shipping and delivery is long and until now my item is still hasnt arrive And Swapping of the bonus item is confusing.
Reply from PuffItUp!2021-03-05
Hey there! I am so sorry for the delay! We've been seeing this happen a good bit this week in particular - I think the removal of automated sorting machines has caused USPS to sort packages without scanning them, which has lead to some tracking numbers staying at "Accepted" or "Late" until they're delivered. Judging by the timeline of your order I'd expect it to show up within the next few business days! Let me know how everything is puffin' when it comes in =)
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