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Electronics & Technology

RecellExchange

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103 reviews

4.3103 reviews
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About RecellExchange

Data updated
Website
www.recellexchange.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
69% (11/16)
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About this business

RecellExchange offers Genuine Apple AirPod Replacement Parts. Whether you've lost a left AirPod, right AirPod, or charging case, we have you covered. We also carry Samsung Galaxy Bud, Beats by Dre, and Google Pixel Bud replacement parts. All products come with a 90-Day Warranty, and are 100% authentic.

Written by the business, not verified by us.

Is RecellExchange legit?

RecellExchange (www.recellexchange.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and exceptionally fast shipping, noting that replacement earbuds and cases arrive ahead of schedule and work just like new. Many people deeply appreciate being able to buy single replacement parts easily instead of spending extra money purchasing entirely new sets. However, some reviewers were not happy with their orders, mentioning that they occasionally received defective products that would not charge properly or failed to work. A few other people also felt that receiving the wrong items or experiencing technical issues created significant frustration when trying to get assistance.

Auto-generated from all reviews of this business. For reference only.

What people say

Rich MansourUnited States · 2 reviews · Experienced 2026-07-11 ·

Excellent company!

Excellent company!! Any questions about your order is answered promptly in full detail with care. My charging was lost and got in replaced exactly how it was in just a days. Why buy a third party product that isnt guaranteed to work when you can get the exact item you ordered by a top name brand for not much more with Recell exchange. 5 stars across the board board!!

S
Sarah MooreUnited States · 2 reviews · Experienced 2026-07-04 ·

AirPod Cases Scratch Without Protection!

I recently noticed that the AirPods I have now, the case itself had been starting to show some signs of wear and tear. I use them constantly, throwing them into my already chaotic purse…always in a hurry..I realize I’d have to soon replace them if I didn’t protect them better. This company offers very affordable prices for cases. The one I ordered was blue, it came with a cleaning wand, one that I’d never imagined I’d need. It worked great! Shipping was extremely fast as well. Will be back on here for more gadgets!

Will YoukilisUnited States · 1 review · Experienced 2026-07-06 ·

Thought I ordered the wrong part so I…

Thought I ordered the wrong part so I emailed their support team. They were so quick to respond and helped me figure out that I actually had the right part, I was just pairing it wrong. Would order from them again.

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Brandy Canada · 3 reviews · Experienced 2026-07-12 ·

Where do I start??

Where do I start? The item they sent me is defective. I email support and they respond once asking for email address and phone number. I quickly respond and left unread. They don’t respond to my emails. I have to send follow up emails asking them to please send me a return label so that I can return my defective item for a refund. It takes them days probably would be longer. If I didn’t follow up they’ll send one email and again basically ghost all I wanna do is send my item back for a refund, but even if I send it back. I feel like they’re just gonna keep my money. Keep a defective AirPod and keep screwing people around. This is the worst business model I’ve ever seen. Worst customer service I’ve ever dealt with. I do not recommend this company. Save your money. Save your time. Save your frustrations and order somewhere else or brand new.

Reply from RecellExchange2026-07-13

Hi Brandy, We're truly sorry to hear about your experience and understand your frustration. We'd like to clarify that our intention is never to leave a customer without assistance. We did respond to your inquiry and requested additional information so we could locate your order and process your request. We apologize if our follow-up timing did not meet your expectations or made you feel ignored—that is certainly not the experience we strive to provide. We never keep a customer's money for a verified defective product. If an item is determined to be defective, we honor our warranty and work with our customers toward an appropriate resolution. We appreciate your feedback, as it helps us identify opportunities to improve our response times and overall customer experience. We wish you the very best moving forward. -Recellexchange

H
Henry PearlsteinMexico · 2 reviews · Verified · Experienced 2026-06-24 ·

Wonderful.\nJust Spotify

Wonderful.\nJust Spotify, they need became a very fast time when I'm very happy with it wonderful price.And it's super worse , really good works , really good works , really good

E
Eniko BallaUnited States · 1 review · Verified · Experienced 2026-06-25 ·

Fast shipping

Fast shipping. correct price, item as described.

V
Veronica VarelaUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Great as always

Great as always. Quick shipping and the replacement bud works great.

F
Frank GiffordUnited States · 1 review · Verified · Experienced 2026-06-24 ·

As described fast shipping

J
JLUnited States · 2 reviews · Verified · Experienced 2026-06-24 ·

perfect

works perfectly and definitely genuine

I
IngridUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Muy mal servicio no te mandan tu pedido…

Muy mal servicio no te mandan tu pedido no más se quedan con el dinero

D
David SolganUnited States · 4 reviews · Verified · Experienced 2026-06-24 ·

I recall merchants going above and…

I recall merchants going above and beyond insuring the customer would be returning if there would be a need for similar products. It was refreshing doing business with people whose words mean as much as a handshake. They have a customer for life. David Solgan MSW CSOTP

A
Alejandro RamirezUnited States · 1 review · Verified · Experienced 2026-06-24 ·

Great company !!

Very helpful customer service any questions I asked they were answered and very prompt!! Will be buying again in future!!

M
Mary MassengaleUnited States · 1 review · Verified · Experienced 2026-06-25 ·

AirPod replacement

This is my second time getting an AirPods replacement from them. They work great. I do wish they came in a box so there wasn’t a potential for them to get damaged.

Thomas MistosCanada · 4 reviews · Verified · Experienced 2026-06-25 ·

Quick delivery

Quick delivery. Was able to replace a lost charging case without having to throw out my earphones.

C
CHRISTOPHERUnited States · 2 reviews · Experienced 2026-07-02 ·

Outstanding!!

Outstanding product so easy to pair, and fast shipping!! Highly recommend!!

R
Royer SuarezUnited States · 2 reviews · Verified · Experienced 2026-06-24 ·

I ordered a case for my airpods and…

I ordered a case for my airpods and wasn’t working, i contacted customer support and they sent me the replacement right away and the return label for the defective case… now i got my airpods working again❤️

J
John TaylorUnited States · 1 review · Experienced 2026-06-19 ·

Recell came though brilliantly!

My OEM AirPod 2 Pro case was damaged. I tried finding a replacement through Amazon and bought not 1 but 2 knock offs that barely worked. Not to mention the inability to update firmware. Apple support said that a replacement was not supports so I had to look elsewhere. Thankfully I found Recell Exchange. I admit I was a bit skeptical after the Amazon burns but Recell came though brilliantly! Fast shipping and the case is PERFECT! All at a reasonable price (unlike Apple would have been). I'm extremely pleased. I will continue to shop with Recell Exchange and recommend them to friends.

S
STACEY United States · 3 reviews · Experienced 2026-06-27 ·

Will definitely keep using

This is the 2nd time I’ve made a purchase through ReCell and both were excellent. The first time was to purchase a set of Gen 2 AirPods. I use them a lot and don’t like the Gen 3 and 4 sets so wanted a second set, but they were no longer being made by Apple. Even though the ones I bought were refurbished, they are still working like a charm. This time I purchased a right ear bud for my original pair of AirPods. I received it promptly and was able to pair it without any difficulty. I’ve only had it a couple days so if anything changes, I’ll update my review. I highly recommend ReCell!

B
Benjamin FragosoUnited States · 1 review · Verified · Experienced 2026-06-11 ·

horrible if I can give zero stars I…

horrible if I can give zero stars I would. I was sent the wrong ítem for the second time after giving them my model # I have 2 right earbuds. one that is a galaxybuds+ and also the galaxy buds fe. I need to return time is of the essence and I can't get a refund these cost alot it wasn't my fault your team of alleged experts telling me it is a model type that was incorrect. I need a response and a label to send it back the order numbers are #228643 and #231666. I've been trying to get this taken care of since June 14, 2026

Reply from RecellExchange2026-07-13

Hi Benjamin, We're very sorry to hear about your experience and understand how frustrating it must have been to receive an incorrect item, especially after providing your model information and experiencing the issue more than once. We sincerely apologize for the inconvenience this has caused. We've reviewed the order numbers you provided and will continue working with you to resolve this as quickly as possible. If an incorrect item was sent, we'll make it right. We appreciate you bringing this to our attention. Feedback like yours helps us improve our fulfillment process and customer support, and we're committed to providing a better experience moving forward. -Recellexchange

D
DeniseUnited States · 1 review · Experienced 2026-06-18 ·

Great solution to lost earbud part!

I lost my earbud charging case on a plane and was able to find a genuine Apple case for my earbud model at Resell Exchange for a fraction of the cost of a new one. It came quickly along with great instructions for pairing with my earbuds and phone. I was up and running again quickly. Everything is working great! Great customer service to make sure everything was working for me. (I initially heard about Recell Exchange through ChatGPT.)

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