RecellExchange offers Genuine Apple AirPod Replacement Parts. Whether you've lost a left AirPod, right AirPod, or charging case, we have you covered. We also carry Samsung Galaxy Bud, Beats by Dre, and Google Pixel Bud replacement parts. All products come with a 90-Day Warranty, and are 100% authentic.
Written by the business, not verified by us.
Is RecellExchange legit?
RecellExchange (www.recellexchange.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and exceptionally fast shipping, noting that replacement earbuds and cases arrive ahead of schedule and work just like new. Many people deeply appreciate being able to buy single replacement parts easily instead of spending extra money purchasing entirely new sets.
However, some reviewers were not happy with their orders, mentioning that they occasionally received defective products that would not charge properly or failed to work. A few other people also felt that receiving the wrong items or experiencing technical issues created significant frustration when trying to get assistance.
Auto-generated from all reviews of this business. For reference only.
What people say
A
AngelaUnited States · 4 reviews · Experienced 2026-06-01 ·
★★★★★
I ordered some Shokz from this vendor
I ordered some Shokz from this vendor. The headset arrived DOA, would not charge after 24 hours after trying multiple chargers. Contacted customer service, they told me to return for warranty claim. They charged me shipping even though it was not a normal return but a warranty return. I still have not gotten a refund, even though they scheduled return shipping. Wont risk this again,
Reply from RecellExchange2026-07-13
Hi Angela,
We're truly sorry to hear about your experience. Receiving a product that doesn't work as expected is frustrating enough, and we're sorry the return process added to that frustration.
We'd also like to clarify one point regarding the return shipping. The shipping charge was for the optional pickup service that was selected during the return process—it was not a fee to process your warranty claim. We understand that this may not have been clear, and we're sorry for any confusion it caused.
Our goal is always to make the warranty process as smooth and straightforward as possible, and we're disappointed that we fell short in your case. We genuinely appreciate you taking the time to share your feedback, as it helps us improve both our products and our customer experience.
We wish you all the best and thank you for giving us the opportunity to serve you.
-Recellexchange
Souksavanh PhongsaUnited States · 1 review · Experienced 2026-06-11 ·
★★★★★
Left AirPod generation 2 Easy ordering…
Left AirPod generation 2 Easy ordering just add the model number in search and it pops right up! Great email notifications with tracking and easy pairing instructions.
Mel LUnited States · 1 review · Experienced 2026-06-12 ·
★★★★★
Excellent customer a service
I had a pairing issue with a replacement earbud and they were quick to troubleshoot and assist. Excellent customer service!
RecellExchange has the absolute best customer service that I have received in a very long time! I would recommend them to anyone! They are definitely way better than dealing with Apple and I am extremely impressed with the service :)
P
Peter PeartUnited States · 6 reviews · Experienced 2026-06-11 ·
★★★★★
I came upon the RecellExchange by…
I came upon the RecellExchange by accident. I am thoroughly impressed and satisfied. I accidentally left my Samsung Galaxy Buds in a pocket and they went through the washer. Needless to say, they were kaput. When I looked at RecellExchange, I saw the deals on replacements, I took a chance and ordered. Within a few days (faster than expected), I had a replacement pair of buds. When ordering, I chose a color (lavender and violet) and thought I was ordering two different colors but when the buds arrived, I had an exact matching pair. Perfect. That means someone took the time to pay attention to make the correct choice.
The detailed instructions on how to put the replacement Buds into use was very clear and concise. My experience in getting the Buds to work was not seamless but it was fun repeating the steps to get it to work as expected. Please follow the instructions exactly as written.
I am very pleased with my replacement Buds.
The ordering process was easy.
The price point was fantastic.
The specific instructions are precise and clear.
I highly recommend RecellExchange for your replacement needs.
Bought before, always great, this time one of the buds has bad battery
I ordered L and R Galaxy Buds Pro earbuds. I've bought before and they've all been great. This time, though, the R battery dies very fast, long before the L one which keeps going for long after the R dies.
G
Gary SimpsonUnited States · 2 reviews · Verified · Experienced 2026-05-26 ·
★★★★★
Ordered first or second generation…
Ordered first or second generation Apple Ear pods. Received them and the left Ear Pod would not hold a charge more than two minutes. Returned them and purchased new Ear Pods from Apple. Quite disappointed that they sent me a defective product.
Reply from RecellExchange2026-07-13
Hi Gary,
We're sorry to hear the replacement AirPod didn't perform as expected. We understand how disappointing that must have been.
All of our genuine Apple earbuds are professionally tested before shipment, but on rare occasions a battery or hardware issue may develop after delivery. While we regret that this was your experience, we appreciate you giving us the opportunity to address the issue through our return process.
Your feedback is valuable to us, and we'll continue refining our quality control procedures to minimize the chance of issues like this in the future.
-Recellexchange
Lorraine NevaUnited States · 1 review · Experienced 2026-06-09 ·
★★★★★
Replacement may have damaged my case
Overall, the reviews were positive, so I ordered a replacement right AirPod for my 4th Gen NON-ANC Apple AirPods. The case and left ear had been working fine but as I use them for work, I was tired of only having one. Ordering was easy and shipping quick. It was the right product, however after several attempts I could not get them to pair with my phone. I tried all their recommended fixes to troubleshot 2-3 times with no success. I then removed the purchased right AirPod and went back to pair my original left. It will no longer connect. Again, I tried all the troubleshooting recommendations. I reached out to customer support, the phone number listed on the invoice is disconnected. I sent an email and received a professional response asking me to try the troubleshooting recommendations. I had already wasted over 2 hours trying them with no success. After explaining the above, they offered a refund after I shipped the AirPod back to them. That is great but I am out my original AirPod and feel the one they sold me contributed to that as they worked for weeks before getting the replacement AirPod. I had to go buy a whole new pair as I need them for work. Disappointing and costly, I will not order from them again nor recommend them.
Reply from RecellExchange2026-07-13
Hi Lorraine,
We're very sorry to hear about your experience and understand how frustrating it is to have issues with something you rely on for work.
We'd like to clarify that we responded to each of your emails and worked with you throughout the troubleshooting process. After the recommended pairing steps didn't resolve the issue, we offered a full refund upon return of the replacement AirPod in accordance with our warranty policy.
While we understand why it may have seemed that the replacement caused your original AirPod to stop connecting, we've never encountered a replacement earbud permanently damaging another genuine Apple AirPod. Pairing issues can sometimes occur during the reset process, and unfortunately there are cases where an existing issue only becomes apparent when the pairing sequence is restarted.
That said, we genuinely regret that the troubleshooting did not resolve the problem and that you ultimately needed to purchase a new set. We appreciate that you gave us the opportunity to assist, and we're sorry we weren't able to provide the outcome you were hoping for.
If there's anything further we can do to help, our support team is always happy to continue working with you.
-Recellexchange
S
Susan BaezUnited States · 1 review · Verified · Experienced 2026-05-26 ·
★★★★★
Quick efficient
D
David FirestoneUnited States · 1 review · Verified · Experienced 2026-05-26 ·
★★★★★
Excellent Product Quality
My item was packaged well, the instructions were easy to follow and the product quality is excellent.
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