I am very pleased with my replacement…
I am very pleased with my replacement it arrived in a timely mane and connection was seamless . I’ll definitely order again if needed
About RecellExchange
Data updated- Website
- www.recellexchange.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 69% (11/16)
Do you own RecellExchange? Claim this profile for free and start replying to reviews.
About this business
RecellExchange offers Genuine Apple AirPod Replacement Parts. Whether you've lost a left AirPod, right AirPod, or charging case, we have you covered. We also carry Samsung Galaxy Bud, Beats by Dre, and Google Pixel Bud replacement parts. All products come with a 90-Day Warranty, and are 100% authentic.
Written by the business, not verified by us.Is RecellExchange legit?
RecellExchange (www.recellexchange.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and exceptionally fast shipping, noting that replacement earbuds and cases arrive ahead of schedule and work just like new. Many people deeply appreciate being able to buy single replacement parts easily instead of spending extra money purchasing entirely new sets. However, some reviewers were not happy with their orders, mentioning that they occasionally received defective products that would not charge properly or failed to work. A few other people also felt that receiving the wrong items or experiencing technical issues created significant frustration when trying to get assistance.
Auto-generated from all reviews of this business. For reference only.What people say
5 out of 5
5 out of 5. Would use this company again. Quality product. Ear bud looks and feels brand new
Great experience exactly what I needed…
Great experience exactly what I needed when my wife ran over her at pod
Zacc SnyderUnited States · 1 review · Experienced 2026-04-29 ·
Received wrong item from them then AI tried to give me something different
Received wrong item from them. Got a right earburd instead of a left. Wanted to charge me to get it picked up and exchanged. Then when selecting exchanges product it kept giving me AI recommendations for a different earbud. Would not recommend for the hassle they give.
Leigh HaniseeUnited States · 1 review · Experienced 2026-04-24 ·
Quick delivery and works perfectly
This is the second earbud I have purchased from Recell. I seem to have a habit of dropping my buds case and one flies out never to be found again. The earbuds come in good condition and work perfectly.
Dennis BarrUnited States · 1 review · Experienced 2026-04-15 ·
I ordered a single Samsung Bud2
I ordered a single Samsung Bud2. The ordering process was easy and straightforward. When I received the earbud, I followed the pairing instructions. But, there was a technical issue. The Recell folks were very responsive to all inquiries. Hats off to their support team for treating my issue as their priority.
My dog ate my daughter's Samsung bud
My dog ate my daughter's Samsung bud, found Recell exchange and ordered a replacement. Received it within a few days and paired it right away! Works great
This is a great service
This is a great service. Back in the day if you lost one wireless headphone you had to buy them all over again. Not anymore.
Brigit HoodUnited States · 1 review · Experienced 2025-11-12 ·
10/10 Experience!
Compared to the other replacements Ive looked at, RecellExchange offered affordable pricing for a single airpod. Shipping was free and it was sent out the next business day. I received my item in under a week from purchasing! Pairing with my other airpod was super easy.
Happy Customer!
Item came in excellent condition and works perfectly. Syncing was smooth with the instructions provided. 10/10 recommend!
Great service
Great service. Very satisfied with my purchase.
I was very impressed with their customer service through email
I was very impressed with their customer service when I thought I bought the wrong model AirPod and wanted to exchange. Their email replies were quick and solved my problem. I would definitely recommend this company based on that experience!
They had what I needed
They had what I needed. They kept me updated as far as order status and delivery. When the product arrived it was what I wanted and it worked!
Reply from RecellExchange2026-04-05
So glad we had exactly what you needed and could keep you in the loop along the way. That's exactly the experience we aim for every time. Thanks for the kind words — hope to assist you again. -Recellexchange
Solid product and process.
Everything was as advertised. Near new product delivered in two days for a fair price. Synced in seconds, just as described in directions. I checked a few sources for repalcing dead pods and this one came out on top for me. Not disappointed at all. I wish they would offer trade-ins or buy backs for the broken pods. Mine is 18 months old with low usage and just stopped. The plastic housing must still be useful. Looks brand new.
Reply from RecellExchange2026-04-05
Really appreciate the detailed review — so glad it synced up seamlessly and arrived quickly. The trade-in idea is genuinely great feedback and something we've heard before, we'll be passing it along to the team. Thanks for doing your research and choosing us over the other options! -Recellexchange
AVOID THIS COMPANY!
AVOID THIS COMPANY! They charge “insurance” and then ship the wrong product (they’ll admit it’s their fault) and keep the “insurance”. Might not seem like a big deal but multiple that out over X number of customers and it adds up. Not to mention the product they shipped didn’t even look like the real thing. I attempted to work with this company and just got led along with repeated canned emails - many times the emails weren’t even cohesive. Just be aware, saving a dollar or two is NOT worth the eventual headache you will have with this company. If they respond to this review, trust me, it’s a white washed LIE! AVOID AVOID AVOID AVOID The response is a LIE and their confusion and misrepresentation and lack of customer service and support has been ATROCIOUS! I’ve saved ALL of the emails and “correspondence” throughout this process and again it’s been an absolute NIGHTMARE!
Reply from RecellExchange2026-03-31
We understand how frustrating it can be when an item doesn’t work for your specific setup, and we’re happy to clarify for anyone reading this. After reviewing the order and fulfillment process, the item shipped matches exactly what was selected at checkout. There was no shipping error on our end — this appears to be a case of the wrong model being ordered, which can happen since many of these products look very similar. The optional shipping protection mentioned is a clearly disclosed third-party service, and is not something we control or retain. We also want to address the claims made here — we are not a scam, and we don’t mislead customers. We’ve built our business by processing thousands of orders and standing behind products that are fully tested, inspected, and verified authentic before shipment. Our team responded multiple times with clear explanations and support. While we always do our best to help, we’re not able to override an order that was placed incorrectly. For anyone reading: if you’re ever unsure about compatibility, we’re always happy to help before purchase to make sure you get the exact part you need. Sincerely, Recellexchange
Great deal!
Ordered refurbed AirPod pros with charging case. They came quickly and work great and saved me over $100.
Christina TsuiUnited States · 2 reviews · Experienced 2026-03-23 ·
I was looking for a good value for…
I was looking for a good value for airpods pro 2nd gen and was glad i could find so many options on Recell Exchange. I got one with a magsafe charger and lightening charging. It's great! I had a few issues that the support team cleared up for me. I'm very happy with the service and will buy here again for any airpod products
Reply from RecellExchange2026-04-05
Thank you Christina! So glad we had exactly what you were looking for and that the support team could sort things out quickly. That's what we're here for. We'll look forward to helping you again next time -Recellexchange
Rod PorterUnited States · 1 review · Experienced 2026-03-19 ·
Excellent Value Beats Fit Pro
I bought a single Beats Fit Pro earbud for my left ear. It works great, it pairs quickly with my iPhone, sounds great, and always works, and receives a full charge. It works just as well as a new ear bud, and it is super clean and looks like it was never used. So 5 stars for this product and the service I received from Recell Exchange. Very satisfied. Rod Porter
I ordered a replacement earbud for my Beats Studio
I ordered a replacement earbud for my beats studio however, I incidentally ordered Beats Solo and when the package arrived, I was so upset about this and thought I’d experience a runaround with the company. However, that’s not the case I sent a message through their contact Us link and receive a response literally within 10 minutes from a gentleman by the name of Chris. Next thing you know, he helped me identify the right earbud for my charging case and immediately processed an exchange for me with a return envelope. I wish other companies provide the same service experience. Highly recommend if you ever need a replacement part that they offer.
Lost my right AirPod and found…
Lost my right AirPod and found RecellExchange. I had the AirPod in my hands in 3 days. I also noticed on the day of delivery part of the address was missing. I sent an email and Bruce responded within minutes letting me know he had called and given the driver the missing information.
Reebelo
Quick Ship Electronics
PayMore Stores - Sell Electronics for Cash
TRC Electronics
Ecmvape
Shokz
Heatbit 
LaserPecker