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Shopping & Fashion

Reeds Jewelers

202 reviews

4.4202 reviews
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About Reeds Jewelers

Data updated
Website
www.reeds.com
Category
Shopping & Fashion
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (26/26)
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Is Reeds Jewelers legit?

Reeds Jewelers (www.reeds.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Azi N · 1 review · Verified · Experienced 2026-05-26 ·

Very fast and great packaging

Reply from Reeds Jewelers2026-06-11

Dear Azi, Thank you for your feedback! We're glad your order arrived quickly and well-packaged. We look forward to serving you again soon. Sincerely, Rhianna

A
Angela Moore · 1 review · Verified · Experienced 2026-05-24 ·

Melissa is always so helpful in helping…

Melissa is always so helpful in helping me select the perfect choice!!

Reply from Reeds Jewelers2026-06-08

Dear Angela, We're so happy to hear that Melissa provided such excellent assistance. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

M
Max · 1 review · Verified · Experienced 2026-05-15 ·

Smooth transaction and quick shipping!

The website check out process was seamless and the shipping was very quick!

Reply from Reeds Jewelers2026-06-08

Dear Max, We're so happy to hear that you enjoyed your time with us! We appreciate your feedback, and we look forward to serving you again soon. Sincerely, Rhianna

M
Michael Ruppe · 1 review · Verified · Experienced 2026-05-14 ·

Fast service

Fast service. Easy to work with.

Reply from Reeds Jewelers2026-06-08

Dear Michael, Thank you for your kind words. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

A
Angela Vurckio · 1 review · Verified · Experienced 2026-05-25 ·

Purchased a Bulova watch as a…

Purchased a Bulova watch as a graduation gift for my son. The watch was shipped next day but somehow got lost in transit. Customer service offered a reimbursement or replacement. I chose replacement, but now the watch is out of stock. Although not Reeds fault, this purchase was a huge inconvenience and now I am left scrambling for a gift. Still waiting on the reimbursement to go through

Reply from Reeds Jewelers2026-06-08

Dear Angela, We are so sorry to hear that your package is lost. We will be reaching out to you via the email address provided in your order to assist with this. We look forward to speaking with you and making this right. Sincerely, Rhianna

R
Revis Isbell · 1 review · Verified · Experienced 2026-05-21 ·

Wife loved the ring.

Reply from Reeds Jewelers2026-06-08

Dear Revis, Thank you for taking the time to share your feedback with us. We look forward to serving you again soon. Sincerely, Rhianna

D
Devyn Sakamoto · 1 review · Verified · Experienced 2026-05-24 ·

Fast shipping

Fast shipping. Easy return when too big. Fast refund. Fast shipping again on replacement. Very satisfied.

Reply from Reeds Jewelers2026-06-07

Dear Devyn, We're so glad to hear you had such a positive experience with our shipping and return process! We appreciate your feedback. Sincerely, Matt REEDS Customer Experience

E
Efitaya Levister · 3 reviews · Verified · Experienced 2026-05-24 ·

Product came fast and I love the…

Product came fast and I love the presentation

Reply from Reeds Jewelers2026-06-08

Dear Efitaya, We're so glad you enjoyed your time with us. We look forward to serving you again soon! Sincerely, Rhianna

H
Hank Elling · 1 review · Verified · Experienced 2026-05-24 ·

Came fast and I like what I got

Reply from Reeds Jewelers2026-06-07

Dear Hank, We're so glad you're happy with your order and our fast delivery! Thank you for your positive feedback. Sincerely, Matt REEDS Customer Experience

c
customer · 4 reviews · Verified · Experienced 2026-05-15 ·

so far so good

Reply from Reeds Jewelers2026-06-06

Dear Customer, We truly appreciate you taking the time to provide your feedback. Thank you for being our valued guest! Sincerely, Samantha REEDS Customer Care

B
BERNARD FAUST · 2 reviews · Verified · Experienced 2026-05-23 ·

Well done

Fast processing

Reply from Reeds Jewelers2026-06-07

Dear Bernard, We sincerely appreciate your feedback. We hope to serve you again soon. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care

c
customer · 3 reviews · Verified · Experienced 2026-05-22 ·

It was good.

Reply from Reeds Jewelers2026-06-06

Dear Customer, We sincerely appreciate your feedback. We hope to serve you again soon. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care

S
Sherry S · 2 reviews · Verified · Experienced 2026-05-23 ·

Delivery was timely and items wrapped…

Delivery was timely and items wrapped with care.

Reply from Reeds Jewelers2026-06-07

Dear Sherry, We appreciate your positive feedback! We are glad the delivery was timely and items were carefully wrapped. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care

C
Customer · 2 reviews · Verified · Experienced 2026-05-23 ·

Online purchase was very easy

Online purchase was very easy. Customer service was extremely helpful. Order was exactly on point. Delivery was on time.

Reply from Reeds Jewelers2026-06-07

Dear Customer, We are so glad to hear you had such a positive experience with your online purchase and delivery. We appreciate your kind words! Thank you for choosing REEDS and for being our valued guest. Sincerely, Samantha REEDS Customer Care

J
James Reifinger · 1 review · Verified · Experienced 2026-05-21 ·

It was so easy to select the items…

It was so easy to select the items because each one are always outstanding!

Reply from Reeds Jewelers2026-06-05

Dear James, Thank you for your kind words! We look forward to serving you again soon. Sincerely, Rhianna

T
Thomas Norton · 2 reviews · Verified · Experienced 2026-05-21 ·

Purchasing online with Reeds Jewelers…

Purchasing online with Reeds Jewelers was really easy and I was able to find all the information I needed on the product I was looking to purchase. It was really easy to set up an account as well. Checkout was easy and quick.

Reply from Reeds Jewelers2026-06-05

Dear Thomas, Thank you for your kind feedback! We're so pleased to hear that you enjoyed your time with us. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

C
Clifford Williams · 1 review · Verified · Experienced 2026-05-14 ·

price and speed of delivery

Reply from Reeds Jewelers2026-06-05

Dear Clifford, Thank you for taking the time to share your review. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna

S
Scott Lipert · 1 review · Verified · Experienced 2026-05-18 ·

The earrings I ordered are wonderful my…

The earrings I ordered are wonderful my wife loved them

Reply from Reeds Jewelers2026-06-05

Dear Scott, We are so happy your wife loved the earrings! Thank you for your wonderful feedback. We look forward to serving you again soon. Sincerely, Rhianna

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Essan La Tour · 1 review · Verified · Experienced 2026-05-22 ·

My necklace came tangled and it took…

My necklace came tangled and it took awhile to get it straightened out. Otherwise the necklace is as pictured.

Reply from Reeds Jewelers2026-06-05

Dear Essan, We are sorry your necklace arrived tangled. We are reviewing our packaging process to prevent this from happening again. We hope to serve you again in the future. Sincerely, Rhianna

M
Mathew · 1 review · Verified · Experienced 2026-05-22 ·

Great Online Purchase Experience

Easy to order, item was packaged very secure and professional done like a gift. It was nice to get the next day shipping with my purchase and that I am able to verify and use the military discount through the website.

Reply from Reeds Jewelers2026-06-05

Dear Mathew, We are so happy to hear you had such a positive experience with your order! We appreciate your kind words, and we look forward to serving you again soon. Sincerely, Rhianna