Erin was extremely helpful and in just…
Erin was extremely helpful and in just 30 minutes, I felt more comfortable about the daunting prospect of paying for college!
About RISLA
Data updated- Website
- www.risla.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (1/2)
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About this business
Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Written by the business, not verified by us.Is RISLA legit?
RISLA (www.risla.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often praise the friendly and attentive staff, noting how wonderfully knowledgeable and professional team members are when guiding them through financial aid applications. People consistently note the remarkably fast loan processing times, clear updates, and overall smooth experience from beginning to end. Many customers emphasize that speaking directly with helpful representatives makes complex financial processes surprisingly manageable and stress-free. However, some people mentioned that managing paperwork can sometimes involve frustrating back-and-forth messaging or cumbersome file uploads. A few reviewers also noted that follow-up responses could occasionally feel a bit slow or require extra email exchanges.
Auto-generated from all reviews of this business. For reference only.What people say
Very professional with application…
Very professional with application process
Efficient and knowledgeable
The representative I worked with was efficient, pleasant and knowledgeable of the requirements of the FAFSA form. She put my mind at ease and made the whole process simple.
Easy application process
Easy application process, communication on all the different steps are clear. Excellent customer service, highly informed staff and they are friendly. Variety of loan options to choose from.
Great experience
Easy to deal with , extremely helpful and courteous. They make the whole experience very simple
Kind and friendly service
Kind and friendly service! Put me at ease with her knowledge of the paperwork and computer thing.
Very knowledgeable and friendly staff
OMG Incredibly Helpful
OMG! What an AMAZING EXPERIENCE! Courtney (I think that was her name) was fantastic. She was upbeat & so incredibly helpful. Answered all our questions & we could not believe how quickly our FASA was completed. You ROCK! This service is incredible. Highly recommend.
Erin was amazing
Erin was amazing. Her explanation was so clear, unlike the 2 financial officers we had met at colleges. She showed care and patience. Thank you. We left feeling much better about my daughters college future experience.
No way pay loan
i was apparently given a loan but am unable to access any information regarding it and the site claims they dont have anything to match my records.
Reply from RISLA2026-06-17
Hello Emma, We are sorry to learn that you are experiencing difficulties accessing your loan account. This is a two-step process on our payment management portal, accessible at risla.com. First, you must register, and second, you must log in to your newly created account. If you cannot access the details you are looking for, we encourage you to contact us directly at 800-758-7562 for assistance. Thank you for choosing RISLA.
ALWAYS GREAT very helpful
ALWAYS GREAT very helpful! :)
Quick and easy
follow-up
Overall effective communication
Fast and easy refinance
Always so helpful and takes the time to…
Always so helpful and takes the time to answer all my questions.
Customer Service Always answer the phone and help with…
Always answer the phone and help with all your questions.
Great service and staff!
RISLA is doing a fabulous job
RISLA is doing a fabulous job! My family has used RISLA since undergraduate and is using them again for grad school. I find all of the people that we work with to be kind, patient, and respectful. They make an intense process very easy to know what is needed and how to do it. They are always willing to answer questions!
always the most affordable rates, no origination fees and easy to apply
3 children through college on RISLA loans. They are always the most affordable rates, no origination fees and easy to apply
What made this experience great is that…
What made this experience great is that I was able to actually refinance my old student loan. Allowing me to live an actual existence now. Customer service was good, there was always someone available to talk to when I needed them. Application process was good.
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