the interest rate and being able to…
the interest rate and being able to contact for help
About RISLA
Data updated- Website
- www.risla.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (1/2)
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About this business
Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Written by the business, not verified by us.Is RISLA legit?
RISLA (www.risla.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often praise the friendly and attentive staff, noting how wonderfully knowledgeable and professional team members are when guiding them through financial aid applications. People consistently note the remarkably fast loan processing times, clear updates, and overall smooth experience from beginning to end. Many customers emphasize that speaking directly with helpful representatives makes complex financial processes surprisingly manageable and stress-free. However, some people mentioned that managing paperwork can sometimes involve frustrating back-and-forth messaging or cumbersome file uploads. A few reviewers also noted that follow-up responses could occasionally feel a bit slow or require extra email exchanges.
Auto-generated from all reviews of this business. For reference only.What people say
Staff memeber was very knowledgeable…
Staff memeber was very knowledgeable and helpful
I am so grateful for all of the help…
I am so grateful for all of the help provided to us by Joseph. He explained the process in terms that we understood.
Very responsive
Very responsive. Customer service staff are easy to talk to and very knowledgeable.
Very good experience
The whole process was quick and easy. Excellent customer service as well.
Communication was great
Communication was great. All my questions were answered by a real person. Very professional and knowledgeable.
It was a very easy process.
The person I worked with was very…
The person I worked with was very knowledgeable, helpful and patient? He made this daunting task easier than I ever expected 🙂
Great experience
The website was easy to use, and didnt take long to get everything done. Everyone I talked to was very helpful.
Seamless but only a slightly better rate
It was a seamless process to get the loan refinanced. The rates are always advertised lower than they come out, but with the information I submitted, I was surprised at how high it was.
Reply from RISLA2026-03-23
Stephanie, thank you for your feedback expressing the ease of the student loan refinancing application process. Because student loans are a credit-based offering with our program and many other lenders, we advertise an interest rate range on our website (low to high). As you mentioned, not all applicants qualify for the lowest interest rate. However, please continue to check back to look for more savings on student loan repayments. Should our rates be lowered or your credit score move to a higher tier, we invite you to apply again, as there are no prepayment or new application fees. Thank you for choosing RISLA.
The ability to be very quick and…
The ability to be very quick and efficient in the loan refinancing stepped was very helpful!
Quick & Easy
Pretty easy application and quick response time. Got a bit confused when unfreezing credit and submitting documents, but the company responded quickly and clearly with how to proceed.
Quick and easy
Quick and easy! Got all my documentation sent over and they handled it from there. RISLA aloud me to combine my student loans and cut my interest rate in half! This will allow me to be more aggressive on my payments. Thanks RISLA
Fast and efficient
The ease of doing everything online made this experience smooth efficiently and effectively.
It was fast and efficient
It was fast and efficient. Followed every step of the way.
Very easy process to go through
Good experience overall.
Cannot recommend enough, just do it.
Super easy process. Joe was great and answered my questions. Glad to be done with Sallie Mae.
Responsive to questions
The process was clear
The process was clear, efficient and we appreciated the low interest rate and no loan fees. We plan to return for our graduate school financing!
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