About RISLA
Data updated- Website
- www.risla.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (1/2)
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About this business
Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Written by the business, not verified by us.Is RISLA legit?
RISLA (www.risla.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often praise the friendly and attentive staff, noting how wonderfully knowledgeable and professional team members are when guiding them through financial aid applications. People consistently note the remarkably fast loan processing times, clear updates, and overall smooth experience from beginning to end. Many customers emphasize that speaking directly with helpful representatives makes complex financial processes surprisingly manageable and stress-free. However, some people mentioned that managing paperwork can sometimes involve frustrating back-and-forth messaging or cumbersome file uploads. A few reviewers also noted that follow-up responses could occasionally feel a bit slow or require extra email exchanges.
Auto-generated from all reviews of this business. For reference only.What people say
I'm always able to speak to a…
I'm always able to speak to a representative who is not only kind, but friendly and very helpful.
It was a pleasure to work with RISLA
It was a pleasure to work with RISLA. Their website is self-explanatory and they kept me up to date throughout the process. The one time I called with a question, I got my answer quickly and professionally. There was almost no wait time to get through to a rep.
Very easy to work with!
Loan process was fast
Loan process was fast. Customer service is extremely helpful
The people there were very helpful and…
The people there were very helpful and answered any questions I had. Very pleasant to deal with. I will encourage others of RISLA.
The person who helped us with the…
The person who helped us with the process and answers our questions was so helpful and professional.
Fantastic
Fantastic, easy experience all around. Thank you!
Always helpful!
RISLA makes a stressful process a little less so. We used RISLA for all three of our children's college loans. Whenever we have a question or concern, they are helpful and pleasant throughout the whole process.
The ability to reach out to staff with ease
The ability to reach out to staff with questions that came up along the process and staff’s assistance in responding to clarify such questions.
Refinance with RISLA
We received many pre approved offers to refinance our current loan from other financial services . Then my wife researched and found RISLA with lowest interest rate . We applied. The process was very simple and straight forward .
Quick application process and approval
Quick application process and approval. Communication and Status Updates were outstanding.
Quick responses and knowledgeable
Great response time and very informative.
Very quick and great customer service !
RISLA is so easy to work with
RISLA is so easy to work with. When you call they are always helpful and courteous.
Helpfulness
They were very helpful
Worked out well for what we needed.
Well Executed Service
Staff member Courtney was highly professional, knowledgable and personal. . All my questions were answered and matters resolved easily. A very postiive interaction. ,
The online process was quick and…
The online process was quick and efficient.
Easy student loan process & great rates
The process was clear and handled quickly. It was easy to provide additional documents as needed, and customer service was very nice and helpful.
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