Easy application process
Easy application process, great communication and timely updates.
About RISLA
Data updated- Website
- www.risla.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (1/2)
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About this business
Rhode Island Student Loan Authority (RISLA) is a non-profit quasi-state authority that has been providing lower-cost higher education financing solutions since 1981 and free college planning services since 1998. Also provided by RISLA is RIScholarships.org, a free online scholarship search tool to help match students with local scholarships. Additionally, RISLA also offers the Knowledge for College Scholarship, which awards 50 students $2,000 each to help pay for college expenses. For students trying to reduce their interest rates on existing student loans, RISLA also offers low-cost student loan refinancing options. RISLA is with you every step of your college journey, walking you through the college planning process, educating families on obtaining financial aid, and providing tools and resources that help families make informed and responsible borrowing choices to help pay for education.
Written by the business, not verified by us.Is RISLA legit?
RISLA (www.risla.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers often praise the friendly and attentive staff, noting how wonderfully knowledgeable and professional team members are when guiding them through financial aid applications. People consistently note the remarkably fast loan processing times, clear updates, and overall smooth experience from beginning to end. Many customers emphasize that speaking directly with helpful representatives makes complex financial processes surprisingly manageable and stress-free. However, some people mentioned that managing paperwork can sometimes involve frustrating back-and-forth messaging or cumbersome file uploads. A few reviewers also noted that follow-up responses could occasionally feel a bit slow or require extra email exchanges.
Auto-generated from all reviews of this business. For reference only.What people say
customer service great
The customer service has always been clear and reliable. I trust RISLA with a fair student college loan. We have more than 1 RISLA loan as the expenses of college were higher than planned for my daughter.
Great customer service
Great customer service. Everyone we’ve worked with has been knowledgeable , professional, and very nice
Easy process from start to finish
Easy process from start to finish. Quick turnaround processing and approving loan with little intervention. I would like to comment on the website as it is becoming more difficult to navigate to find the basic functions due to more and more advertising and/or non essential tools to process loans. This is the first time I had to be directed by a phone call to fill basic screens because it was surrounded be a bunch unneeded advertisements.
Reply from RISLA2026-02-04
Chris, thank you for your feedback regarding your recent interactions with RISLA. We are happy to hear that you appreciated the ease of our process. Our website offers details on several of our loan programs and informational tools and guides, which may appear excessive to some viewers. We will keep your feedback in mind as we continually update our website content. Thank you for choosing RISLA.
RISLA was great to work with and made…
RISLA was great to work with and made the entire process seamless for my son and I. Questions were answered in a professional and timely manner. Highly recommend RISLA!!
Easy Peasy
Easy and fast application with supportive staff to guide you through.
Good communication
Good communication, they stayed on top of signatures and let me know when my student hadn't signed when needed.
Friendly and helpful service
Friendly and helpful service, fat processing time.
RISLA had great communication and…
RISLA had great communication and helped us get what they needed instead of just telling us what they needed… they helped us in the process.
Online application is easy and you can…
Online application is easy and you can track your progress. I have all three of my kids loans through RISLA. One time I had to call because I had a question and I was able to easily speak to a live person. If your kids go to school in Rhode Island, or you are a resident they have the best rates.
Prompt
Prompt, courteous, knowledgeable. It would have been even better if the person helping us had told my wife to shut up so he could finish a sentence.
I received great and timely assistance.
Salve Student and mom
My daughter found this loan and I am a co-signer on it, however, my experience has been great! It was simple and fast, the rates are great, and I love that we are paying it immediately so that we can cover this semester without waiting 2 more years to start paying for it. Thank you RISLA!
Painless process
Very easy process
Always super easy to work with RISLA
Always super easy to work with RISLA. Great customer service!!
Courtney was very attentive and…
Courtney was very attentive and friendly. I made an error and phoned her back and she amended the mistake over the phone. Highly recommend her and RISLAto help with FAFSA application.
Abe and Suzanne at RISLA helped me…
Abe and Suzanne at RISLA helped me immensely by getting my student loans refinanced at fixed interest rates
Applying for student loans are quick…
Applying for student loans are quick and easy.
Talking to a person
Talking to a person! I love that when I have a question I can call and talk to an actual person. Additionally, every person I have talked to has been kind and helpful. Thank you RISLA!
I cannot thank Stacey Crook enough for…
I cannot thank Stacey Crook enough for all her assistance through the years, she is just wonderful, a wealth of information and makes it so easy and quick, she is an asset to this organization, We truly lover and forever thank her for all her passion she puts in her work!
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