Ruby Lane (www.rubylane.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews; 177 of them were added in the last 12 months. Last updated 2026-08-11.
I have shopped and purchased items for movie line in each and every person I have become friends with
Thank you for your business and for sharing your positive experiences with our very fine dealers, sellers, and shops!
Every purchase with Rubylane sellers have been positive and have included excellent customer service.
Thank you for your business and for sharing your positive experience with our fine sellers and dealers, and with our exemplary customer service!
I had a good experience shopping on Ruby Lane. The store has a unique collection, especially if you like vintage or one-of-a kind items. The product details were clear, and the seller communication was good. My order arrived safely and matched the description. Prices can be a bit high, but the quality and authenticity make up for it. Overall, it felt like a trustworthy place to shop for special items.
Thank you for your business and for sharing your positive experience with our fine dealers and sellers, and their often exquisite collections and offerings available only here on Ruby Lane.
Great looking little chair at a true bargain price. Ease of check-out was nice. Will be perfect for a fairly large doll.
Thank you for your business and for sharing your positive experience this fine addition to your fine collection.
我在 Ruby Lane 的客户服务体验一直很好。 一路上我什至遇到了善良的人，大多数人都像对待家人一样对待你。 他们的珠宝很棒，尤其是复古的。我唯一的问题是拥有尺寸为 9 至 11 的大戒指。 但如果您正在寻找复古、复古和怀旧的感觉，那么您来对地方了。
Thank you for your business and for sharing your positive experience; a shopper may set alerts and searches as well when they are seeking very certain and particular items too!
Very helpful, great service and communication, thank you
Thank you very much for your business and for sharing your positive experience with ordering on Ruby Lane!
Honest seller, easy to work with. VERY well packed and fast shipping. Very happy to find this lamp. Thank you😁!
Thank you for your business and for sharing your positive experience, including the safe and swift arrival of your order!
The ease of purchase and the inventory selection.
Thank you for your business and for sharing your positive experience and ease of shopping our outstanding and fine inventory!
The shops are easy to navigate and making a purchase was easy and quick. Great selection of items.
Thank you for your business and for sharing your positive experiences shopping with our many fine sellers and shops.
Items very well packaged, quick shipment, items are exactly as expected
Thank you for your business and for sharing your positive experience and observations about buying on the site!
I paid and sent the seller a note. Later in the day, having had no acknowledgment from the seller or update regarding shipment, I wrote again to ask about shipping. Well over 24 hours later, I have heard nothing, not even a brief "I'll get back to you soon." Ruby Lane is new for me, this is my first purchase, and it was not cheap. With the holidays so close, it is reasonable to expect an indication that the seller is legit and to know when he will ship. And--I paid extra for rush shipping! (I even offered to pick up the purchase.)
We see that you have already gotten in touch with Ruby Lane customer support through the button Email Ruby Lane found at the bottom of each page. We request that you please stay in touch with Ruby Lane customer support for more information, and we thank you for using Ruby Lane.
It's good website having unieuq and antique products.
Thank you for your business and for sharing your positive experience!
The integrity of this site is unparalleled. Items are as represented, no ugly surprises, and generally priced for good value. The site-wide return policy guarantees a safe buy, every time.
Thank you for your business and for sharing your positive experience, including our site-wide buyer protections and site-wide return policies.
I love Ruby Lane!! I check out the dolls and doll clothes and lots of collectibles!! They still have more things I like!!
Thank you for your business and for sharing all your positive experiences!
They sold me a fake sugilite necklace. And they dont want to get it back and give my money back . be careful.
We are unable to trace this review back to a purchase from this limited information. We request please that you contact Ruby Lane directly by using the button found at the bottom of any page that reads Email Ruby Lane.
Just as described. Thank you! Packaged well, but discreet.
Thank you for your business and for sharing your positive experience!
Good value for a G. Harvey, hard to tell condition until it arrives. Do not like PayPal for security reasons— you should have your own secured credit card portal. Did not understand the “bid” process but I assume I won the bid since you ran my card. This is my first experience, would get a more complete review if you waited until I received the item.
Thank you very much for your business! The site does accept credit and debit cards for payment. We reviewed your order and it is completed and shows tracking. For the status of any order, a customer may log in and choose My Account in the upper right and then Orders to see the shipping status of their orders.
I love Ruby Lane. I have been shopping there for over 20 years. I have never been disappointed with any of my purchases.
Thank you for your continued business and for sharing your positive experiences!
Great item, packed well, shipped quickly. Five star seller.
Thank you for your business and for sharing your positive experience with one of our very fine sellers!
The buyer cancels the order because they no longer have this doll in stock. This is not a serious shop. And the prices are higher than on eBay from the same seller. I do not recommend it.
We are sorry for the unfortunate, and uncommon outcome with this order. Our shops and sellers are expected and required to manage their inventory so that this does not occur. Again, we are sorry for this inconvenience and thank you for visiting Ruby Lane.
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