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Home Services

SelfStorage.com

202 reviews

4.5202 reviews
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About SelfStorage.com

Data updated
Website
www.selfstorage.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
95% (19/20)
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Is SelfStorage.com legit?

SelfStorage.com (www.selfstorage.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Home Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

D
Dean Ihry美国 · Verified · Experienced 2026-07-21 ·

我们要求去见单位确认一下……

我们要求查看该单位以确认它适合我们的申请，然后我们被预订进行确认。 在我们看到车道和许可之前，我们不会租用一个单元。 预订确认结束时非常咄咄逼人的人。我们将在检查后提供建议。

Reply from SelfStorage.com2026-07-23

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

C
CP美国 · Verified · Experienced 2026-07-21 ·

7月20日 预约

2026 年 7 月 20 日，我打电话预订一个有盖停车位，并被告知我会预订一个，我会接到回电，这是路易斯做的。 2026 年 7 月 21 日，在没有接到电话后，我再次打电话，尽管收到了两封确认电子邮件，但被告知没有预订。整个过程杂乱无章，尽管我发送了电子邮件确认的屏幕截图，但我几乎被指控撒谎。我同意再次租赁的唯一原因是出于紧急需要，否则我将永远不会再与这家公司开展业务。我目前有一个 5x10 气候控制装置，一旦我不再需要停车区，就会将其移走。没有当地的联系方式，电话工作人员似乎很困惑，并且没有真正原因地按照脚本工作。我经历过的最大的失望。

Reply from SelfStorage.com2026-07-21

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!