Very fast and professional response
Very fast and professional response. 👍
Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Shinjiru - Malaysia (www.shinjiru.com.my) has a 4.7 out of 5 rating on OK.one, based on 228 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the prompt response times provided by the dedicated support team across various channels. Reviewers emphasize that getting assistance is seamless, with agents ready to resolve inquiries efficiently at any time. People note that staff members are extremely helpful, patient, and knowledgeable when troubleshooting complex technical issues. Consumers also deeply appreciate the reliable hosting services, competitive pricing, and multiple convenient communication options available to them. Many long-term users express deep satisfaction with the consistent professionalism and quality maintenance demonstrated over the years.
Auto-generated from all reviews of this business. For reference only.Very fast and professional response. 👍
Powerful customer service team, fast response and solve issues fast.
Always respond to my request within few minutes and being so helpful every time 👍🏻👍🏻
Previously few hosting sbscrb... but shinjiru is the perfect. This help me alor especially for aftersales service. Very superb
Fast and efficient and solve all the problems
Fast response is what i like best.
Very good customer service. Has been a customer of them since 3 years ago and I am satiesfied. All my issues regarding my websites were resolved in timely manner. Keep it up!
Support is real time via Telegram, you don't have to worry about pending issues unsolved. Support handled by skilled technical team and knowledgable customer service. Product enquiries was also answered within minutes and you are not left hanging.
Very very responsive & helpful support service officer. Glad to have him/her to guide me. Save a lot of my time & effort. Thank you very much
Very good customer services and fast respond thru telegram
Shinjiru is always so helpful to me and resolves my problem in a minute. Highly recommended hosting company!
I want everyone who bought and host a domain with shinjiru to testify to this. The domain I purchased from them over 2 months now can only send emails to SPAM FOLDER of any email addresses. Even email sent to some domains with strong antispam security will never get delivered. I have used other better web hosting provider and I could send to INBOX the same message SHINJIRU service will send to SPAM FOLDER using the IP and email software. This problem is because of poor and blacklisted SHINJIRU network and IP. DO NOT RUIN YOUR BUSINESS REPUTATION WITH SHINJIRU BLACKLISTED NETWORKS AND IP.
BEWARE. DO NOT REGISTER DOMAIN OR HOST A WEBSITE WITH THEM IN 2023. Their networks and IP addresses has been PERMANENTLY kept under black list by SPAMHAUS PROJECT. If you do know what that means, go on google and read about it but what ever you will read will never be enough if you failed to heed to this advice. The domain name you spend much time to choose will not be able to send a single email. I also noticed google has started refusing email messages from old domain provided by shinjiru. This is a separate problem affecting domain names registered before 2023. But any domain registered in 2023 will never be able to send even one email. WATCH OUT FROM SHINJIRU.
Perfect, Good job thanks
I registered and paid for a domain on shinjiru on Jan 3rd 2023. The domain I registered was immediately placed on SPAMHAUS DBL(This is a very serious blacklisting). The domain could not send a single email, each time I sent a test email, it returned as mailer-demon, meaning you can not send email to anyone. I contacted SPAMHAUS who informed me that I am being hosted on a internet network which they call internet BAD NEIGHBORHOOD. SPAMHAUS clearly made it clear to me that in as much as my domain is purchased and hosted with SHINJIRU, my domain will remain blacklisted. Be careful not to experience what I experienced on SHINJIRU. They wasted my first week of January and still till today the domain name remain blacklisted. IF you purchased a domain from shinjiru and host it with them in 2023, be expecting to waste your time and money. To make things worse, you will not be able to buy the same domain name any where else except you are willing to spend extra money or wait after one year so you can be able to buy the domain after it expires. Below this line is message I received from SPAMHAUS when I asked them the reason why a domain registered just 5 minutes earlier was blacklisted.... Thank you for contacting Spamhaus DBL Removals, You may want to take into consideration that your domain is in an Internet "bad neighborhood" that has shared (or inevitably will share) its negative reputation with your domain. This may be due to the DNS server, the hosting service, t e IP used, or some combination of these and other factors. This cumulative negative reputation has an adverse affect on any related domains, including the domain that is the subject of this removal ticket. It is likely that removing this domain will be only a temporary measure until the other issues are addressed.
Fast respond and quick support.
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