Shinjiru - Malaysia

Shinjiru has speedy responses and very…

Shinjiru has speedy responses and very helpful

Great customer service

Great customer service. always fast respond ang very helpfull

You just chat their team on the…

You just chat their team on the telegram, tell them about your problem, it will settle. Perfect service!

Great customer service and support system

webhosting with shinjiru makes my experience great. very helpful. support system response very fast fast.

Very responsive to the requests and…

Very responsive to the requests and questions raised by the customer. Very helpful company and group.

Very responsive and knowledgeable…

Very responsive and knowledgeable support. This is why I always support Shinjiru! Highly recommended!

Good

Good. Fast response.

Thx for the professional support ~

Tip-top services

Their services and their help is a tip-top ✨ They help me a lot when there's a trouble about server just like recently issue about reboot server takes time. They even help to find the root and fix it 🤗

Nonie NoorainiMalaysia · 2 reviews · Experienced 2022-09-14 · Posted 2022-09-14

Good after sales service

Very prompt response and assitance given to my query

They allow Scam

They allow Scam/Spam. I opened a ticket with them about davidbremerlawoffice.com being a scam web site and they closed the ticket without any response. When I opened the ticket, I provided them with PDF scans of the documents that were sent to myself and my neighbors as proof. I even did the research for them and showed them how to use Google Street View to see for themselves that the address associated with David Bremer Law Office was an empty lot with two boarded up homes next to it. Basically, the web site looks legitimate and the scam letters they send appear to look legitimate, that is until you begin to investigate. The phone number does not belong to a Law Office. The address is fake and the letter claims that I have a family member that died and left $12,820,000 and this law firm will split the proceeds with me and just to put the icing on the cake, they ask only one thing of me; to share 10% of the proceeds with "charitable organizations". I brought this to the attention of Shinjiru.com.my. I created the ticket, submitted the proof and after a few days, the ticket was closed without any explanation. It was just closed. I would have respected them more if they just told me to mind my own business. What that tells me is that their tech support people are not as good as the reviews claim. I suspect that most if not all of the reviews are fake. Something as simple as what I described above couldn't even provide me with a simple response. I can only imagine how bad it would be if you had an issue with your site on their platform. Good luck but I would stay away from them.

Support is very helpful and attentive

Harbouring criminals

Shinjiru is a hosting provider behind a number of criminal websites, including fileaxa file hosting, whose entire business is built upon deliberate copyright infringement, namely software piracy. Despite being sent multiple takedown notices Shinjiru faild to take action and is continuing profiting from the criminal activity of their customers. In our view this constitutes a serious crime and our company is exploring the avenues for the lawsuit. We'd definitely want to see the Shinjiru directors and administrators brought to justice and held responsible for copyright infringement committed knowingly and at a business scale.

This is my first experience of having…

This is my first experience of having my own domain....here, the application, setting up ourselves is so fast simple and easy ...thanks shinjiru team...

Good customer service but better…

Good customer service but better improve more in terms of the was of the additional service.

Good Customer Service

Services are very wonderful and will continue to use them.

Thank you for the support!

Valuable and Good Attitude

for these years , your actively and patience to keep listening our voice. thanks for your co-operation. VERY impressive!

Shinjiru is hosting a scam holiday…

Shinjiru is hosting a scam holiday rental website and does not respond to replys! I've sent them a lot of emails to abuse team but they do NOT respond to replys!

Good services with affordable price

Good services with affordable price. Fast respond from the technical team.