Best One Stop IT Solution
A very well established company with excellent reputation and exceptional solutions and support for their customers. So far Shinjiru has not let me down with their outstanding services.
Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Shinjiru - Malaysia (www.shinjiru.com.my) has a 4.7 out of 5 rating on OK.one, based on 228 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the prompt response times provided by the dedicated support team across various channels. Reviewers emphasize that getting assistance is seamless, with agents ready to resolve inquiries efficiently at any time. People note that staff members are extremely helpful, patient, and knowledgeable when troubleshooting complex technical issues. Consumers also deeply appreciate the reliable hosting services, competitive pricing, and multiple convenient communication options available to them. Many long-term users express deep satisfaction with the consistent professionalism and quality maintenance demonstrated over the years.
Auto-generated from all reviews of this business. For reference only.A very well established company with excellent reputation and exceptional solutions and support for their customers. So far Shinjiru has not let me down with their outstanding services.
The technical support are always fast in response to solve the technical issue I addressed.
Their product (Dynamail Premium) is very reliable, with the mailsentinel I don't have concern of receiving spam or scam email anymore. Also their support via telegram is best in class, excellent. I have only praise for them, keep up the good works.
good and fast response
Extra quick service every single time, precise communication, to the point resolution. Ranks as one of my best customer experiences.
Been a long time customer of Shinjiru. Server uptimes has always been great and their support is definitely one of the best in the world. 24/7 service over Telegram is a god send. Thank you.
They provided a clear and concise explanation
Shinjiru been very helpful and quick to solve issues
great! fast response & helpful team. really satisfied with their services!
Fast, and great response, thank you!
I’ve had a great experience with this hosting service. Their customer service is very helpful and responds quickly to any inquiries. Every issue I encountered was resolved efficiently, making the process smooth and hassle-free. I appreciate their reliability and would gladly recommend their services to others.
I've been using Shinjuru Services for 5 years now, their customer support is the best & very helpful!
My go-to for purchasing local servers & domains. They have excellent support, highly recommend them!
I’ve been using Shinjiru for a while now, and I’m really impressed. Their customer support is super helpful and always quick to respond, which makes a huge difference when you’re running a website. The server performance has been rock-solid with excellent uptime, and their pricing is very reasonable for the quality of service they provide. If you’re looking for reliable hosting with great support, I’d definitely recommend Shinjiru.
The support team has been fab. The response time and the help offered has been great for my company.
The service is excellent, responding much faster than other platforms. Whether it's technical issues or billing concerns, they can resolve them effectively. I've hardly encountered any problems that couldn't be solved. The most convenient feature is the availability of customer support via Telegram—highly satisfied!
228 reviews matching