Great support
the price is competitive, and also whats matter is the support is so good. Highly recommended
About Shinjiru - Malaysia
Data updated- Website
- www.shinjiru.com.my
- Category
- Electronics & Technology
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 23% (3/13)
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About this business
Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Is Shinjiru - Malaysia legit?
Shinjiru - Malaysia (www.shinjiru.com.my) has a 4.7 out of 5 rating on OK.one, based on 228 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the prompt response times provided by the dedicated support team across various channels. Reviewers emphasize that getting assistance is seamless, with agents ready to resolve inquiries efficiently at any time. People note that staff members are extremely helpful, patient, and knowledgeable when troubleshooting complex technical issues. Consumers also deeply appreciate the reliable hosting services, competitive pricing, and multiple convenient communication options available to them. Many long-term users express deep satisfaction with the consistent professionalism and quality maintenance demonstrated over the years.
Auto-generated from all reviews of this business. For reference only.What people say
Not only that the customer service is…
Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.
Great hosting services and support team
Great hosting services: competitive pricing, stable, fast and good reliability. Also, the Telegram support have been amazing so far. They will assist in every issues: domain transfer, domain issue, hosting issue, php issue, etc.
Humanized service..
Humanized service... you can chat customer service for any issue.
Terbaik dan mantap
very good services and excellent support, sudah lebih 10 tahun dengan shinjiru since 2013, terbaik mantap, support at telegram very fast and supportive, thanks shinjiru
Flawless support from the team
Been using them for years now and they never dissapoint! Big shoutout to Zane and Aina for always helping me out even in the wee hours of the morning
Prompt response and helpful
Shout-out to Zane, for the prompt response and helpful suggestions regarding our query. TQ.
Very helpful
The Customer Service is very helpful
Again & again the Shinjiru support excelled…
Again and again the Shinjiru support team executed the assigned tasks, flawlessly. Thank you guys.
Awesome Support,Keep It Up....
i try to give a good star but am done…
i try to give a good star but am done with shinjiru support is slow am trying to contact them am having problem with my server network extremly slow and they dont answer my project is down and no one is answering and they say 24/7 support its all lie anyone trying to use shinjiro get ready for bad support and slow response my server is down i cant even run it
Reply from Shinjiru - Malaysia2026-03-16
Hi, thank you for your feedback. We would like to clarify that Shinjiru.com.my primarily serves Malaysia-based clients. Based on your review, it appears you may be referring to services under Shinjiru.com. We kindly ask if you could revisit and update your review accordingly, or post it on the appropriate page so the relevant team can assist you better. Thank you for your understanding.
As usual the support is top notch
As usual the support is top notch! Replied in a speed manners with professionalism! Keep up the good job 👍
Customer Service is always on top
Customer Service is always on top. they has solve almost all my problems so far. I have migrate to them since 2022 and they are always been helpful to me. Really grateful for it.
Fast reponse
Fast reponse. Good
Received prompt response to a redirect…
Received prompt response to a redirect request. The support guy even explained very patiently to me what a DNS server was. Shinjiru is currently my top choice when it comes to domain registrations and website matters.
i got issue with my login account for…
i got issue with my login account for Google authenticator. response team assist within 5 minute all my issues settle. Thanks. Recommended
Their support is excellent
Their support is excellent. Quick in getting things sorted out. Will also provide updates and info if things are delayed abit. Great job! Keep it up!
Swift response
Swift response, handles professionally
Swift response via Telegram
They reply immediately and also give…
They reply immediately and also give you the correct answer !!!!
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