About Shinjiru - Malaysia
Data updated- Website
- www.shinjiru.com.my
- Category
- Electronics & Technology
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 23% (3/13)
About this business
Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions.Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Is Shinjiru - Malaysia legit?
Shinjiru - Malaysia (www.shinjiru.com.my) has a 4.7 out of 5 rating on OK.one, based on 228 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the prompt response times provided by the dedicated support team across various channels. Reviewers emphasize that getting assistance is seamless, with agents ready to resolve inquiries efficiently at any time. People note that staff members are extremely helpful, patient, and knowledgeable when troubleshooting complex technical issues. Consumers also deeply appreciate the reliable hosting services, competitive pricing, and multiple convenient communication options available to them. Many long-term users express deep satisfaction with the consistent professionalism and quality maintenance demonstrated over the years.
Auto-generated from all reviews of this business. For reference only.What people say
Knowledgeable and fast in support
Great team
Great team, always fixes my problems with website
Assistance and support from the team…
Assistance and support from the team are truly impressive. The team are really understand what kind of problem the user facing, so the solution or advise are easily to solve the issue. KEEP IT UP GUYS!!
Shinjiru the best provider!
Shinjiru - Malaysia is simply the best. Their online tech team 24/7 really supports what we need anytime! With their good pricing as well it's amongst the best providers in town I would say! And Joe was a life saver!
Their hosting packages are affordable &…
Their hosting packages are affordable & their service is good. Very prompt in responding!
Technical support team is helpful and…
Technical support team is helpful and fast responding
Great localized service
Great localized service, automated, almost everything you can do on their portal and best part, their support is top notch, very prompt reply. I'd highly recommend.
I'm a user for many years and I highly…
I'm a user for many years and I highly recommend Shinjiru for their packages offer and also excellent services & support. Had a problem with cert and it was solved in within 30 mins with crystal clear instructions 👍 kudos guys!
Zack is super helpful
Zack is super helpful. Btw their support team is always responsive at needs. But only during normal office hours. Would be awesome if they can extend to 24/7 supports
Very fast response to my queries
Very fast response to my queries, I am glad that they provide Telegram as a channel for approaching them as sometimes calling isn't convenient for me.
Shinjiru support is top-notch
Shinjiru support is top-notch. Very good service all the time when they are contacted. Keep up the good work.
My preferred service provider.
My preferred service provider. Shinjiru provides the fastest after-sales service for my webhosting, domain hosting, Wordpress hosting and website hosting. Whenever I contact them on Telegram, they're very prompt to respond and they resolve my problems immediately, every time. After I've used various non-Malaysian service providers, Shinjiru is the best value for money. That's why they're my preferred choice.
Been through 8 other hosting and by far…
Been through 8 other hosting and by far Shinjiru is the best one I have come across. Their services and support is top notch. They even respond late night after office hours which is the very thing I needed because that is the only time that I can work on live website without interruptions to client's business operation. They fix problems without delay and much questions. I have moved more than 50 of my clients websites over to Shinjiru and still continue to moving the rest that is still on other hosting. Awesome support! Keep it up!
Shinjiru's customer service is on top
Shinjiru's customer service is on top! Whether by email, Telegram, or phone, they are all very responsive. Their help is really helpful, and they will try to fix the issue until it is resolved. Kudos, and keep up the good work!
Their support are the best
Great company
Great company - fast response, quick solving
Best Support Team
The support team has been amazing!
Shinjiru help me a lot with the…
Shinjiru help me a lot with the technical issue. Thank You.

