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Media & Publishing

Shopper Approved

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102 reviews

4.7102 reviews
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About Shopper Approved

Data updated
Website
www.shopperapproved.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
57% (4/7)
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About this business

Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************

Written by the business, not verified by us.

Is Shopper Approved legit?

Shopper Approved (www.shopperapproved.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 57% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their prompt responses and effective assistance. People appreciate the seamless website integration and the helpful guidance provided throughout the entire onboarding process. Consumers note that the platform makes collecting ratings and managing feedback straightforward and efficient. Some reviewers were not happy with the platform's review submission process. A few users mentioned difficulties with links not working properly and experienced frustrating delays when trying to get support. Other customers felt that the service is heavily company-centric rather than public-centric, pointing out challenges when trying to share critical experiences.

Auto-generated from all reviews of this business. For reference only.

What people say

Shopper Approved have helped us at ASG Services

The team at Shopper Approved have been great with the setup of their review platform on asgonlinestore.com. They have also assisted in encouraging customer engagement in leaving reviews. They don't just sell the platform, they make sure it works, which isn't always the case with others.

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