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Shopping & Fashion

SimpleRetro

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100 reviews

3.9100 reviews
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About SimpleRetro

Data updated
Website
www.simpleretro.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
84 reviews
Replies to negative
0% (0/28)
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About this business

simple retro is the worldwide women's clothing retailer which including women's clothing ,accessory and so on. we do great draft from classic vintage garment

Is SimpleRetro legit?

SimpleRetro (www.simpleretro.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the gorgeous vintage-inspired dresses, noting that the soft natural fabrics feel premium and the overall craftsmanship is exceptionally well-made. Many loyal and happy buyers also share that online purchases arrive quickly, featuring lovely presentation and wonderful items that accurately match the website photos. However, some people mentioned that sizing can sometimes be quite tricky because several garments often run much smaller than standard measurements. A few other consumers also felt that managing returns is quite frustrating since buyers must always cover return shipping expenses themselves when products do not fit properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Well-priced, excellent quality and timeless designs

I have been wearing this brand for three years now and they never miss. Simple Retro have lovely designs, they fit great and I'm very impressed by the quality of fabrics (often cotton and other natural fibers) they use. They're very well-priced for the quality and style and just fit beautifully. Delivery takes a couple of weeks to London, UK.

Good experience! Make sure to measure yourself!

I have many items from this brand and I really Like it! Some are my favorite dresses I own! I’d say since it’s a brand based in Asia, make sure to measure yourself before ordering so you get the right size!

Timeless Elegance

I recently purchased a piece from Simple Retro, and I’m genuinely impressed. It’s beautifully designed with a timeless, romantic feel, and the fabric is soft, warm, and comfortable without being heavy. The fit is flattering and effortless, making it an easy, elegant staple I reach for again and again.

Simple Retro 🏹🤍

For me, Simple Retro is like a dream come true. Every item of clothing I own is of exceptional quality and elegance. Simple Retro is for people who want to look elegant and precious every day. This brand stands out thanks to its beautiful details that make you feel special and unique.

Beautiful and feminine clothing

I own 4 Simple Retro dresses, and they always get a lot of compliments! Their clothing is delicate and feminine. If you prefer to wear natural fibers, some of their clothes are made of cotton. The dresses are lined, and well structured. To me that's a big yes!

Quality and Thoughtful

I recently ordered a dress from Simple Retro and absolutely fell in love with the design the moment I opened the package. The fabric felt premium, the stitching was clean, and the silhouette was beautifully tailored — exactly as shown online. When I tried it on, I realized the size I chose was slightly snug around the waist. I reached out to customer service, expecting a generic response. Instead, they provided detailed guidance on styling and adjusting the fit — suggesting how to pair it with a belt or minor alterations for a perfect look. They even explained which measurements to consider for future purchases, which was incredibly helpful. Thanks to their thoughtful support, I was able to enjoy the dress comfortably without any hassle. It’s rare to find a brand that combines gorgeous design, quality craftsmanship, and genuinely attentive service. Simple Retro has earned my loyalty! On top of that, my package was delayed due to a heavy snowstorm, which could have been frustrating. Simple Retro proactively updated me, explained the situation, and ensured that my order arrived safely without any extra stress. It’s rare to find a brand that combines beautiful, well-crafted designs with genuinely attentive service. Between the high-quality pieces, thoughtful after-sale guidance, and timely handling of unexpected delays, Simple Retro has earned my complete trust and loyalty.

I purchased two items this month

I purchased two items this month, a dress and a cardigan and I received my order very quickly. I was worried about trying it but these two items are stunning and the quality is amazing ! 100% cotton and very well made, I can’t wait to order more 🥰

Six weeks and still waiting for refund

It took forever to get the 3 dresses and a sweater. Each dress varied in sizes dramatically from huge to tiny and all of them were medium size. I kept one dress and the sweater And returned the other two dresses. My return was on January 9. Today is February 17 and I still have not received my refund. I have contacted the customer service number of times and nothing ….crickets. Not sure what else to do. Extremely disappointed in a poor quality service. How is this possible ?

Warning: Unreliable company!

I urgently want to warn everyone about this company!! I placed an order with this company and the money was immediately charged to my credit card. For many weeks now, I have been waiting for a response to my question regarding the status of my order. I have already sent three inquiries to different email addresses of the company, but each time I received the exact same automated reply. A personal response from a staff member within 24 hours, which was promised, has still not been provided to this day. A link that was sent to me leads to a website where I was supposed to log in to get more information about my order. However, when I try to log in, I am told that I am not authorized to access the account. I have no information whatsoever about my order and I assume that I may never receive it. I will try to request a refund through my credit card company. People need to be warned about this company! Unfortunately, the negative comments and reviews about this company have proven to be true in my case! Hands off!

Terrible customer service

Placed an order on January 18, 2026. An item was out of stock and there was no communication about this from their side until I inquired. I asked for a refund for the out of stock item and a shipment for the remainder of the order. Since then, I have yet to hear back from the customer service email address. The only response is an auto generated email that a ticket has been created for my issue and a representative will reach out soon. This has not happened. I have received 3 of these auto generated emails in the last two weeks. The worst part is that the link to access the ticket does not work. For some reason, the site says my email address does not have access. Worst customer service, always be wary about shopping on websites without a phone contact. I will be reaching out to my cc company.

The sizing is off

The sizing is off. I am a normal sized woman (155lbs) and the dress I ordered, an XL while lovely, was more like a size S-M. It also took about a month to arrive. Then you have to pay for the return and print out your own label, as they don't provide one and mail it to California. If you'll notice, all the models on the site are tiny. Not for me, unfortunately. They also don't carry many plus sized dresses...

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