Easy to get to their office in the…
Easy to get to their office in the terminal. Friendly and efficient staff. Car was excellent. Check-in process was quick, thorough and friendly.
About SIXT car rental USA
Data updated- Website
- www.sixt.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 0% (0/23)
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About this business
👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide.Drive first class. Pay Economy.Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more.We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Written by the business, not verified by us.Is SIXT car rental USA legit?
SIXT car rental USA (www.sixt.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the vehicles are impeccably clean, modern, and completely reliable for all kinds of road trips. People consistently note the friendly staff members who make the entire rental and return process remarkably smooth and fast. Some reviewers were not happy with unexpected extra costs, high pressure sales tactics, and confusing insurance policies during their booking. Others experienced frustrating vehicle mechanical problems and found the customer support team unhelpful when trying to swap cars. Several people also mentioned sudden fuel or upgrade fees appearing on their final bills after returning the vehicle safely.
Auto-generated from all reviews of this business. For reference only.What people say
Best Vehicle Rental Company
I have rented from several SIXT locations (Virginia airports and Raleigh NC) and the common denominator for our loyalty to SIXT has been the incredible customer service we have received from everyone we come in contact with. The respect provided and the appreciation for being a SIXT customer always brings a smile to my face. From vehicle pick up to getting directions to our gate we couldn't be more satisfied. We plan to continue using SIXT and have already shared our experience with family and friends. Oh yeah...the choice of quality vehicles to choose from has been a real plus as well.
The professional customer service of SIXT
The professional customer service of the SIXT agent at the Las Vegas Harry Reid International aiport made for a superb experience. I had to travel to Fort Irwin, California for 10 days of work. I received a vehicle upgrade to an SUV which was excellent for the mission. Great new technology in the new vehicles and air conditioning during the 114 degrees weather. The vehicle return process is ever so streamlined with zero issues. Thank you SIXT.
Renting with Sixt was a great…
Renting with Sixt was a great experience. Picking up and returning the car was straightforward, and the staff was welcoming and easy to work with from the moment I arrived. I really appreciated how patient and helpful everyone was. They answered my questions without making me feel rushed, and the whole process was much smoother than I expected. The car was clean, in great condition, and exactly what I needed. I'd definitely choose Sixt again for my next trip.
I need someone from management or…
I need someone from management or corporate to contact me ASAP
Outstanding rental experience from start to finish !
The staff were friendly, professional, and genuinely helpful. The entire rental process was quick and efficient, and the instructions for both vehicle pickup and return were clear and easy to follow. We rented a luxury convertible in Florence for a road trip through Tuscany, and it was the perfect choice. The car was practically brand new and in immaculate condition. Driving through the breathtaking Tuscan countryside with the top down was truly a unique and unforgettable experience. The SR222 (Chiantigiana) is simply incredible — its winding roads, charming hilltop villages, vineyards, olive groves, and spectacular views make it one of the most scenic drives we've ever experienced. The convertible made every kilometer even more enjoyable. I highly recommend this company to anyone looking for a premium rental experience in Italy. We would definitely rent from them again. ⭐⭐⭐⭐⭐
Allways outstanding attention
Allways outstanding attention, and excelent cars
Everything was flawless
Everything was flawless, from booking online, car pickup at Denver Airport, and dropping the car off when my trip was over. Couldn't have been any better.
Very impressed with SIXT in Tampa
Very impressed with SIXT in Tampa. Great car at a good price. Online experience was easy and worked. Some sloppiness in TPA checkout, but I was overall very happy. I tried SIXT this time because my longtime rental agency has recently been letting me down in TPA and elsewhere. SIXT came through with an excellent vehicle and smooth sailing at both ends. I'll be back.
Ayele AlebelUnited States · 1 review · Experienced 2026-07-30 ·
I love two things from them customer…
I love two things from them customer service and pricing. 🙏
The staff is n1 in florida
The staff is n. 1 level of experts. The wait is always short. The drop off even shorter. The cars are perfect. The smiles and politeness are appreciated.
Great staff
Great staff. Very helpful
Similar to others
Similar to others, deceived by agent, told I would save money and then get charged extra for choosing a vehicle. Absolutely ripped off with hidden charges and outrageous fuel charges despite filling up a few miles from drop off. Complained to customer service who had no sympathy whatsoever and unwilling to resolve. Absolutely would never use again. Will in future have to be super careful and document everything including fuel level as if all hire companies behave this way they cannot be trusted.
Felipe HumbergUnited States · 1 review · Experienced 2026-07-26 ·
Rented a vehicle off MCO with Rocky
Rented a vehicle off MCO with Rocky. Couldn't have been a better experience. Rocky rocked! Agil, very polite and knowledgeable of his business. The car was excellent, no issues whatsoever! I will definitely rent from Sixt again!
Lynn RumbaughUnited States · 1 review · Experienced 2026-07-27 ·
I would give zero stars if I could
I would give zero stars if I could. The car we were provided clearly had a brake problem which we noticed the morning if after we picked it up. The options we were provided for solutions were to take the car to a mechanic or drive four hours r/t to exchange the vehicle with no guarantee that we would receive a similar class (SUV). We were told if we took the car to Pep Boys that they would check it for us free of charge. Upon calling them, they had no idea what I was talking about. We ended up needing to lose almost a day of vacation between all the calls to unhelpful staff and a drive back to and from the airport where, by the way, the local staff had no idea what was going on even though we were told they were informed. Oh and guess what, they had no SUVs. Thankfully the local staff were very helpful and found us a suitable replacement which worked fine. Sixt customer service offered no help, no reimbursement for the lost day - not even a coupon. Their response has been to send me continued surveys and to tell me they are investigating the brake problem and may change me for it. It’s almost comical.
Luca in Genoa was fantastic- THANK YOU…
Luca in Genoa was fantastic- THANK YOU for all your help
Helpful agents and great cars
The agent was very helpful and helped me get a different vehicle when I mentioned the car I rented was too big. No issues!!
CaitlinCanada · 1 review · Experienced 2026-07-25 ·
This was my second time renting here!
This was my second time renting at this location and Tristen is amazing! Note: The counter does close at 1 am so you may have to taxi over as the airport shuttle can be slow.
great service and staff is very…
great service and staff is very friendly.
Highly commendable
Very professional and friendly staff, very knowledgeable, ease of booking, collecting car and dropping off was excellent, car was almost new, a KIA Sportage, lovely to drive and very comfortable. Experience from start to finish was highly commendable
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