👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide.Drive first class. Pay Economy.Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more.We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
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Is SIXT car rental USA legit?
SIXT car rental USA (www.sixt.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the vehicles are impeccably clean, modern, and completely reliable for all kinds of road trips. People consistently note the friendly staff members who make the entire rental and return process remarkably smooth and fast.
Some reviewers were not happy with unexpected extra costs, high pressure sales tactics, and confusing insurance policies during their booking. Others experienced frustrating vehicle mechanical problems and found the customer support team unhelpful when trying to swap cars. Several people also mentioned sudden fuel or upgrade fees appearing on their final bills after returning the vehicle safely.
Auto-generated from all reviews of this business. For reference only.
We hired a hybrid vehicle from SIXT, picking up from and returning to Canberra airport. The vehicle was presented in good condition and was very fuel efficient. The SIXT staff were friendly and helpful and made the pick up and return process very easy. The costs of hire were also competitive.
James BurnsIreland · 1 review · Experienced 2026-07-27 ·
★★★★★
I had a great experience
I had a great experience, professional staff excellent service.
Picking up the vehicle at Heathrow Airport was easy enough but dropping it off in Battersea, London was a little tricky as there was no staff on the ground and the key drop-off point was not obvious to me. It was possible to communicate to Sixt Support via WhatsApp but still not ideal. Apart from that I was satisfied with the service provided.
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David SchuslerUnited States · 2 reviews · Experienced 2026-07-29 ·
★★★★★
Great service and staff
M
MartinsUnited States · 2 reviews · Experienced 2026-07-24 ·
★★★★★
We will definitely rent from Sixt again!
This was our first rental with Sixt, but it won't be the last. We were pleasantly surprised at the friendly staff, the ease and quickness of the rental pickup and drop off, and their flexibility when our first flight was cancelled. We will definitely rent from Sixt again.
From start to finish I always felt confident that we would be OK in a foreign land and driving on the ‘other side’. All needed info was clearly described to encounter for any eventualities!
Amazing service nice fleet of cars very friendly staff. Big thanks to the staff Anjum, Yahya and Idris.
Paul ErbUnited States · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Great People, Great Service
Smart, look-you-in-the-eye staff who trust the customer. My chosen car was clean, ready, and affordable when I got there; when I had a mechanical problem with it and brought it back a couple days later, I got a vehicle exchange and an upgrade, no questions asked. I used to be a Hertz #1 Club Gold member. That seems silly now. Sixt is a great rental company.
This company has staff who provide excellent personalized service, especially at the Sonesta Hotel in Orlando, FL. However, when it comes to billing, they often charge exorbitant fees for supposedly special washes, which isn't honest. They need to be more transparent about their final billing.
Portia PorterUnited States · 1 review · Experienced 2026-07-20 ·
★★★★★
Very professional
I have a last minute cancelation and had to find another rental fast and went to sixt. When I got to the desk he saw my frustration and was able to help get me into the van I needed for my trip. Very fast I wasn't there 30mins. They were very professional and cheaper than the other rental company. I will be going back when it's rime to travel again.
I'm very pleased with SIXT. They're customer service is excellent. They're rental prices are very good. The staff at the Preston centre are great. Andbthe booking process is quick and easy.
One of the best experience in renting car. Friendly staff and very supportive and helpful. The car I rent was almost brand new only 2000 km
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DonUnited States · 1 review · Experienced 2026-07-27 ·
★★★★★
Beware at turn-in
Everything overall was good except at turn-in. When I got the turn-in receipt it said the gas was 7/8. Charged $75 for gas, car was filled to the top, I learned to take picture of dash display when turning in.
Sixt is great. I've started using them consistently for car rental now whatever country I am in, and I am rarely disappointed. Staff are always friendly. Lines are never too long, or they move quickly, and the standard and quality of car is always excellent.
Delayed and diverted flight ....arrived after desk closing time. The guy on the afterhours helpline was very patient and helpful. Thanks to him we managed to go through online checkin/ car selection and guide us to car key collection automated box. Thanks for your time. Car was an Audi A3 automatic...a great car.
Erik AltmanUnited States · 1 review · Experienced 2026-07-22 ·
★★★★★
Check in was good car was not
Check in was good. Car was not. Stalled several times. I know how to drive a stick. There was something off about the car. Took 4 days to get a response from them about an issue which was after we were back in our home country. Car was janky and odd. No radio. Stalled periodically for no reason. Not impressed at all. Not a great experience.
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Don HoenerUnited States · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Great Experience
The agents I worked with were friendly and helpful. My original car was not ready. The option was a truck, which I did not want. The second option we found was damaged. They eventually put me in a Santa Fe, and the car was great.