For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Travel & Vacation

SmartFares

201 reviews

3.8201 reviews
Write a review

About SmartFares

Data updated
Website
www.smartfares.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
2% (1/49)
Do you own SmartFares? Claim this profile for free and start replying to reviews.

Is SmartFares legit?

SmartFares (www.smartfares.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 2% of negative reviews. Last updated 2026-08-10.

What people say

It's a scam

It's a scam! I was buying the ticket, the price on the website was different than the one I got to approve via text message from my bank. Thus, I did not approve the purchase, the transaction was rejected and I thought I was safe. Unfortunately the company illegally charged my credit card THE NEXT DAY which was not unfortunately stopped by my bank and for over a month I cannot resolve the issue and get my refund for a ticket I DID NOT BUY but for which they charged me. AVOID at all cost

A very good deal and they did deliver.

I apologize, originally I thought SmartFares might have mislead me, but I was wrong. I just booked a flight at a very good price, but despite the fact SmartFares said it included luggage -- I did not see how this was possible at this price. However both Westjet and Air Lingus have confirmed, in fact my fare does include checked luggage. I am very impressed.

They cancelled my reservation 4 days…

They cancelled my reservation 4 days before take off, and now flights have gone up by 400 dollars. I called customer service for a solution. After explaining my situation, they hung up within 5 seconds. Terrible company with no accountability, there are many other options you should take.

Disappointed. Don't trust flexible ticket

Other booking companies will notify users if they are booking a flight that can't be changed. This company just took their flexible ticket fee and then later told me that I couldn't change my flight. This is the 21st century guys, we have the technology.

Q
QUANG PHAM · 1 review · Verified · Experienced 2026-07-15 ·

easy transaction

M
MT · 1 review · Verified · Experienced 2026-07-16 ·

Everything was great

J
Javalon AI · 1 review · Experienced 2026-07-14 ·

Insane scam

Insane scam. Never use this. They will steal your money.