Spotify is a digital music service that gives you access to millions of songs.
Is Spotify legit?
Spotify (www.spotify.com) has a 1.6 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-09-01.
The free version works fine for about five seconds until you try to loop songs. On the mobile app especially, songs on the free version cannot be looped properly. I've tried adding playlists with one song entered, over, and over, and over again. However, if you're like me, and you like listening to YOUR music, and not the recommended songs that Spotify forces on you, you're eventually going to run into the problem where it says, "Cannot queue this content." In fact, even if you go to the search bar and pick a song there, it will not play that song. It will play another "recommended song." That is not what a user wants! They want to listen to their music that they CHOOSE. Not a recommended song. I will say, giving some credit to Spotify here, adding a single song on a playlist does work in looping it. However, this is largely counteracted with Spotify mixing in recommended songs in that playlist due to "Smart Shuffle." Some people just want to loop their music without having to pay for a subscription.
Another issue that I have found incredibly annoying are the "Made For You" playlists. Some people may find these just fine. Even I have a "Made For You" playlist that I listen to regularly. My only issue that I have with those playlists is the fact that you can't delete them. C'mon, at least let us users be able to have an option to remove these from our home screens so it's not cluttered up with 5 or 6 playlists we'll never listen too. At least for me, a lot of these playlists are single songs that I listened to because I accidentally hit a playlist instead of a song. I'll admit, yes that is my fault for not reading, but at least give us the option to remove unwanted playlists, even if they are made for us.
Oh, and don't get me started with, what I like to call, "Undead Playlists." Once upon a time, a younger me made a playlist. I listened to it, enjoyed it, but music taste changes (something that I don't think Spotify really considers unless you're actively "removing from taste profile"), so now an older me tried deleting that playlist. And it deleted...
for three seconds. I closed and reopened the app the next day, and what do you know? There it is, an empty playlist, taking up space, undelete-able. And I can't remove it to this day. This is something super annoying, ruining the user experience, that could be fixed with a simple feature of being able to remove unwanted playlists from your homepage!
I want to be able to freely skip songs that I don't want to listen to, instead of just 6 an hour. I want to be able to listen to whatever song I want, when I want, however many times I choose to. I want to be able to clear unwanted playlists from my homepage. Above all, I want these features available on free version of the Spotify app. Users should NOT be forced to pay for a subscription just to have a good user experience. Lot of us don't have the option to pay for a subscription whatsoever. As far as I'm aware, the free trial doesn't even activate on the mobile app, at least, it doesn't for me.
The only, only downside that the free version should be the adds. Whether a user is paying for a subscription, or a user is interrupted with adds, Spotify will make money either way.
Fix the user experience for free users. Stop breaking the free version of Spotify just to get users to pay for a $12.99 subscription.
I hope you consider this message, and have a wonderful day.
Everytime I put in my email, they keep redirecting me to the help area and I have been having this issue for 2 WEEKS. If I try to sign up using that email, they tell me it already has an account. I hope you will be able to fix this soon as I really love spotify and I would like to use it again soon.
Terrible experience with this company
I placed an order for an outdoor storage box on 4th June
I have never received it nor do the company reply to any of my messages.
One very unhappy customer.
I pay for Spotify Premium specifically to get an ad-free listening experience, yet I’m now being subjected to unskippable advertisements.
I understand that podcasts can contain sponsorships from the creators themselves, but if Spotify is putting advertisements in front of paying Premium subscribers, that completely undermines one of the main reasons people pay for Premium in the first place.
If Spotify wants to change what Premium includes, it should be made extremely clear to customers. Paying for a supposedly ad-free service only to encounter unskippable adverts feels misleading.
Very disappointing from a service I’ve paid for for years.
I'VE BEEN USING THEM FOR A WHILE, BUT THE APP CRASHED W
I'VE BEEN USING THEM FOR A WHILE, BUT THE APP CRASHED WHEN I TRIED TO SUBMIT MY ORDER, TBH, WHICH WASTED A GOOD 20 MINUTES OF MY TIME! DISAPPOINTING EXPERIENCE OVERALL!
I'm trying to export my playlists to import into a competitor. I have various playlists, for example one has over 300 songs. However, using the various "shuffle" settings are ignored and will only shuffle the same blocks of songs. I can hear the same song 3 times before one of the others outside that designated block. Their advice, "sign out then back in to the app" or delete the app and reinstall it. Well, that's not a fix for poorly written software that's what we call in the industry a Band-Aid and it's only a Band-aid if it provides a temporary solution which it still does not. So my question is, has anyone ever figured out how to export their playlists and import to another platform? I'm tired of having to manually select songs outside the block their algo's constantly have on repeat
The app has huge problems on windows and this issue is well known and commented on the community but Spotify di nothing to rectify. very poor service. I expect a better customer support as a premium subscriber. My recommendation is to find another music player provider.
Want to listen to a ten minute podcast? Or a few songs? Too bad,you're on Spotify. I wanted to listen to a podcast episode that only lasted about ten minutes, instead I got five add breaks all about three minutes long . Don't even try to listen to a playlist if you don't have premium,you'll listen to more ads than actual content. Spotify sucks,don't install .
SPOTIFY IS THE WORST APP IN THE WORLD, IT'S A STEALING
It's one of the worst apps in the world, you can't listen to your songs until you pay, which is pretty bad when you're under 18 and your parents are saving every penny.You can't listen to songs, you can't choose what you listen to, it puts shit on there that you don't like and you can't even switch it off.You are constantly interrupted by ads even though you have an adblocker,What bothers me the most is that I can't listen to what I want, only what they force on me.
Awful. Says free trial for a month to find they want to take £1.01 from your account so if youre on you bum with mobey, you cannot start the "free" trial. If you dont pay premium, you can only skip a certain amount of songs and replay a certain amount as well. Down loaded play list also gets deleted if you dobt comply. Go to youtube. If its on Spotify its on YouTube and its worth paying for no ads because theres literally everything on there so you wont be paying multiple services trying to find that 1 thing :) youtube all the way.
Spotify is still serving paid advertisements before podcasts, despite my having a Premium subscription. To be clear, I am not referring to ads that are embedded in the podcast by the creator or host. These are Spotify-delivered ads that play before the podcast starts.
I contacted Customer Support and was informed that this is the expected behaviour under the current offering.
Frankly, I find this quite disappointing. Paying for a Premium subscription while still being served ads before content starts feels contrary to the purpose of a paid, ad-free service. In my view, this significantly reduces the value of the subscription and creates a poor customer experience, zero value in paying for Sportify!
Thee is only one problem with Spotify premium as far as this sometimes indecisive person is concerned. With so much choice, what shall I listen to next.
Whether relaxing at home or out and about, Spotify is my go to choice for music, podcasts and audio books. As well as tried and trusted favourites, I use it as a way to discover new artists and groups, by typing two or three letters and randomly choosing one of the things that appears.
I signed up for a `Free Trial' on Spotify's Audiobook subscription and I made a date on my Calendar to cancel the trial before it became chargeable. Unfortunately this cancellation mysteriously vanished and they charged me the full amount, despite the fact I hadn't used the service for even a second. I spent the best part of 2 hours trying to remedy this without success. They said they send an email out confirming cancellation but having cancelled for second time I still haven't received this email. Just rubbish customer service and avoid their so called Free Trials at all costs!!
Used to think this was a brilliant app and a real boon to a music loving pensioner until I was kicked off from my son's Family account as we no longer live in the same house. Why call it Family, surely Household if you can't support your own parents in their later years! With 2 kids under 4 unlikely to use, surely due a refund? Shame on you, Spotify: blatant profiteering and I suggest lacking the principles of its foundation. Chasing the dollar. What a world we are turning into...
Those unprofessional and incompetent people allow anyone to register using any email address. They do send a verification email, thankfully, but they still let the original id*ot use your email address to create an account.
I've had to delete an account three times. Three times they allowed someone else to register with my email. Three times I had to remove accounts that should never have been created if the company had followed basic modern practices for account registration on the Internet.
