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Hobbies & Crafts

StewMac

ClaimedCollecting reviews

200 reviews

4.7200 reviews
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About StewMac

Data updated
Website
www.stewmac.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
88% (7/8)
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About this business

We’ve had one goal since 1968—to make guitars better. Over the past 50 years we’ve proudly become the world’s leading supplier of innovative lutherie tools, parts, and supplies. From simple jobs for first-timers to supplying the largest instrument makers and repair shops around the globe, helping others make music is our passion. Everything we sell is backed by our Lifetime Promise: if any of our products ever break, wear out, or fail to exceed your every expectation simply return it for a replacement.Quality you can trust. For life. LUTHIER TOOLS + SUPPLIES PARTS + HARDWARE TONEWOODS ELECTRONICS KITS + ELECTRONICS STRINGS + ACCESSORIES VIDEO + IDEAS

Written by the business, not verified by us.

Is StewMac legit?

StewMac (www.stewmac.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that they find exceptional quality in the tools and parts offered for building and repairing guitars. Many people also appreciate the fast shipping and the helpful support provided when dealing with any order issues. Buyers truly value having a reliable source for all their musical instrument needs over many years. However, some people mentioned issues with pricing and high shipping costs. A few consumers noted that items can feel expensive outside of regular sales events. Others experienced occasional delivery delays or faced difficulties getting timely assistance with their purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

I really thought I would be receiving…

I really thought I would be receiving US made 500k pots. I won’t be using them in my personal guitars. Thank you for the quick delivery.

Reply from StewMac2026-07-13

We appreciate the feedback, Pete! We will be sure to have our listings reviewed to ensure this is more clear, however, please note that these are genuine CTS pots whose manufacturing has moved outside of the US several years ago. Further, these are manufactured specifically for StewMac per our specifications and are highly recommended for their long life and smooth, more accurate response. That said, they are eligible for return and refund and if that would be desired, simply reach out to us at [email protected] and we will have that taken care of right away.

Delivery is always prompt

Delivery is always prompt. Prices are very steep. Items are many and specific for Luthier work. Have been good with my hands. In the twilight of my life I have chosen to bring stringed instruments back to life and am good at it. I don’t charge much but do high quality work. Thank you StewMac 🤓.

I accessed the sale on the basis that I…

I accessed the sale on the basis that I would be receiving a 25% discount per your email offer of 2 July 26 but saw no evidence of the discount......

Reply from StewMac2026-07-03

Thank you for bringing this to our attention, Gordon! We're sorry to hear of the issues having that discount apply and a representative will be reaching out directly to have that taken care of right away. Thank you.

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