Excellent warranty service
Excellent warranty service. Fast.
About StewMac
Data updated- Website
- www.stewmac.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 88% (7/8)
Do you own StewMac? Claim this profile for free and start replying to reviews.
About this business
We’ve had one goal since 1968—to make guitars better. Over the past 50 years we’ve proudly become the world’s leading supplier of innovative lutherie tools, parts, and supplies. From simple jobs for first-timers to supplying the largest instrument makers and repair shops around the globe, helping others make music is our passion. Everything we sell is backed by our Lifetime Promise: if any of our products ever break, wear out, or fail to exceed your every expectation simply return it for a replacement.Quality you can trust. For life. LUTHIER TOOLS + SUPPLIES PARTS + HARDWARE TONEWOODS ELECTRONICS KITS + ELECTRONICS STRINGS + ACCESSORIES VIDEO + IDEAS
Written by the business, not verified by us.Is StewMac legit?
StewMac (www.stewmac.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that they find exceptional quality in the tools and parts offered for building and repairing guitars. Many people also appreciate the fast shipping and the helpful support provided when dealing with any order issues. Buyers truly value having a reliable source for all their musical instrument needs over many years. However, some people mentioned issues with pricing and high shipping costs. A few consumers noted that items can feel expensive outside of regular sales events. Others experienced occasional delivery delays or faced difficulties getting timely assistance with their purchases.
Auto-generated from all reviews of this business. For reference only.What people say
Always a great experience
Best quality ever!!!!!!
Too much freight charges.
Ease of purchase
As always…..Great all around
As always…..Great all around. Always my go to place! 5 BIG stars to everyone!
parts that hard to find are at Stewmac!
Great Help
Pleased with there assistance when I need help.
Ordering from StewMc is super easy!
Ordering from StewMc is super easy! Now I'm ready to wait at least 12/15 days and all the items will be delivered well packed in a rugged carton box. StewMc is still the N. 1 for luthiers and hobbist like me; not cheap but quality parts for sure. Be confident, buy from StewMc.
Best company, bar none!
I have been doing business with you for many years and I will continue to say that you are the best company I have the pleasure of dealing with. Great products, extremely fast shipping and above all a model of customer service that every company should learn from. The price is sometimes on the higher range but the services are worth it. Thank you guys for everything thing. Thinh.
Super helpful with a shipping issue and…
Super helpful with a shipping issue and extended a sale offer past the date to make it all work. Love StewMac!
Easy website 👍
Why does everything need to have a title? I'm a guitar builder, not Steven King
I have been a member with StewMac for several years now, and I have been very pleased with the quality and service. Yes, their tools cost more, but they're leaps and bounds ahead of their nearest competitors. They also stand behind their products better than anyone since the old school Sears Craftsman tools.
Excellent customer service
Excellent customer service! My original order never arrived, so StewMac offered a replacement order with expedited shipping. Doesn’t get any better than that!
Their "Lifetime Promise" is real and…
Their "Lifetime Promise" is real and they really stand by it. They have always been friendly and helpful.
The best
Super fast. Always perfect customer service.
Availability of products
Availability of products, pro level
Looks like a quality product
As I haven't used anything from you yet…
As I haven't used anything from you yet ! It's just the confidence of buying anything top grade. I have driven VOLVO all my life because it does what I expect of it, as do my Fenders. I expect to have the same relationship with Stew Mac .
Great Service for an exchange.
I ordered a non-aerosol can of guitar lacquer by mistake. The Customer Service Rep was VERY helpful to exchange the non-aerosol lacquer for a can of aerosol lacquer I had untended to order. Great Service!
Poecurrency
myGemma
Peghead Nation
Cuemath
Reebelo
W. A. Production
J.W. Pepper
Pitbull Audio