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Hobbies & Crafts

StubHub U.S. and Canada

221 reviews

4.0221 reviews
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About StubHub U.S. and Canada

Data updated
Website
www.stubhub.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
221 reviews
Replies to negative
0% (0/46)
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Is StubHub U.S. and Canada legit?

StubHub U.S. and Canada (www.stubhub.com) has a 4.0 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

C
Cathy Roesler美国 · 2 reviews · Experienced 2026-07-31 ·

Great seats

Great seats. Easy to get around. The stage was perfect Luke was fabulous

E
Ezra Guerrier加拿大 · 1 review · Experienced 2026-07-31 ·

10/10

10/10 - Ticket was real, delivery was quick, show was out of this world (Ariana Grande on July 31st 2026)

A
Amy Jackson美国 · 1 review · Experienced 2026-08-01 ·

Initially my issued tickets were…

Initially my issued tickets were misrepresented and we had a obstruction to our view. Upon contacting agent we were able to upgrade... and our seats were amazing! Thank you and Im a StubHub costumer for life.

J
James Brown美国 · 1 review · Experienced 2026-07-31 ·

Big fan

As a child, I grew up to listening to Lil Wayne. I thank the venue in the city of concert for the great experience at seeing the little Wayne show, featuring 2 chains, both artists did amazing. The service was great. The merch was cool and the lines were decently short. I had a blast and the servers were great at the box seats

C
Claude加拿大 · 1 review · Experienced 2026-07-29 ·

Very reliable !!!

J
Joseph Cinalli美国 · 2 reviews · Experienced 2026-07-31 ·

Even though the concert was postponed…

Even though the concert was postponed for almost a year we were still able to go & it was fantastic!

E
Elizabeth Kenyon美国 · 2 reviews · Experienced 2026-08-01 ·

Great experience!

Great experience!! Seats were amazing! Space was cramped however that’s an issue for the venue!

M
Mark McKenzie美国 · 2 reviews · Experienced 2026-07-17 ·

Great World Cup Game - Lousy Process

A phenomenal game but everything leading up to it was traumatic, stressful and just unpleasant. Didn’t get seats in the area indicated at the time of purchase. Didn’t get tickets until the day before the game. Process of buying and receiving tickets was waaaay too complicated and difficult to understand. Massive fees attached to the purchase. Tickets really expensive. Feels like StubHub doesn’t cares about the game or the fans just as long as you make money.

K
Ken Austin加拿大 · 2 reviews · Experienced 2026-07-31 ·

Retired Sales

Great parking with easy access for departure.

D
Diane P美国 · 1 review · Experienced 2026-07-30 ·

Quick and efficient

Quick and efficient. Lollapalooza wristband was legit. A bit expensive but not as expensive as the prices I was seeing elsewhere.

G
Gisele美国 · 2 reviews · Experienced 2026-07-31 ·

Parking Pass

The concert was excellent, but the parking pass sold through the website was extremely disappointing. The designated parking lot was approximately 1.5 miles from the venue and the surrounding area appeared unsafe due to a large homeless population. I did not feel comfortable leaving my car there and ended up paying for an alternative parking.

D
Diana ChávezMX · 1 review · Experienced 2026-07-31 ·

booking process its safe

booking process its safe, efficient and easy. BSB concert was amazing.

N
Nanci Altman美国 · 3 reviews · Experienced 2026-08-01 ·

Stub Hub is awesome!👏🏻

Stub Hub, great prices and super easy process to buy tickets for Atlanta Braves!!!!

J
Jennifer Golden美国 · 1 review · Experienced 2026-08-04 ·

Schrödinger's Tickets: The FanProtect Fairytale

StubHub's FanProtect Guarantee appears to consist primarily of positive thoughts and crossed fingers. They emailed me that my tickets were ready. Plot twist: they weren't. I've spent a week trying to access them on: MacBook ✅ iPhone ✅ iPad ✅ Chrome ✅ Safari ✅ App ✅ Website ✅ Result: Loading screen... loading screen... loading screen... Customer service keeps assuring me, "We can see the tickets on our end." Fantastic. Please tell my tickets I said hello. Meanwhile, I can't access them, transfer them, resell them, or use them. I've been promised multiple supervisor callbacks. One never happened. The next one was... another promise. At this point my tickets are basically Schrödinger's Tickets—they simultaneously exist and don't exist.

R
Robert Goffinett美国 · 2 reviews · Experienced 2026-07-26 ·

Close to the ballfield

Close to the ballfield. Directions to the parking lot was easy to follow.

A
Anna Engelbrecht新西兰 · 3 reviews · Experienced 2026-08-01 ·

Fabulous stadium , great staff.

I want to shout out your medical staff - we had come from NZ to watch the Warriors and I got the start of a migraine an hour before the game. The medical/first aid people checked me over and gave me medication which allowed me to enjoy the game!. Thanks so much. The stadium is great and the crowd so much fun.

A
Amy marie美国 · 1 review · Experienced 2026-08-01 ·

I actually like stubhub

I actually like stubhub, at 1st I didnt trust them with how they do stuff cause people can scam people on websites like this. I dont like when they say the tickets will be sent the day of show, that gives me anxiety and I bet it gives anxiety to alot of people. But, I got my tickets a week before the concert and they were real and my daughter enjoyed her birthday seeing BTS.

K
Kimonia ClarkeJM · 1 review · Experienced 2026-08-01 ·

Lost the ticket war but all was not lost

First of all I lost the ticket war! But i got my tickets through the stubhub platform using the instant download feature which gave me peace of mind. I had a great time at my event and would definitely recommend!!

A
Anna Spina · 3 reviews · Experienced 2026-07-30 ·

I had a great time at Cole Swindell

I had a great time at Cole Swindell. The tickets were easy to purchase. Great experience

P
Phil · 3 reviews · Experienced 2026-07-28 ·

Why is AXS needed, and why isn't this handled directly in Stubhub?

The need to create and use a different app (AXS) to actually obtain and view tickets was unexpected, surprising, confusing, and disorienting. It took us a bit by surprise, and initial emails were viewed by us with suspicion. The AXS app also didn't like our Starlink internet and our VPN, which added a frustrating effort to the list of negatives.