Threadless exists to help artists succeed. For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- [email protected]’s make great together.
Written by the business, not verified by us.Threadless (www.threadless.com) has a 3.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being incredibly helpful, friendly, and responsive when resolving various ordering issues or tracking down missing items. Many people also truly appreciate the quick communication and personalized assistance provided by staff members during every step of the shopping journey. However, some customers also noted that recent clothing items feature lower quality materials and printed designs that tend to fade or peel quickly after washing. A few reviewers additionally experienced occasional manufacturing flaws, sizing inconsistencies, or minor mistakes with their delivered products that caused some disappointment.
Auto-generated from all reviews of this business. For reference only.I ordered some Steven Rhodes shirts and the print and shirt quality were great. I wanted to leave a review because of the great customer service experience when I had made a mistake with my own order. The got back to me right away and they were so kind and amazing. Thank you.
We are so happy to hear you had a great experience. Thank you for sharing!
Terrible quality (lose threads etc), freight cost not visible until the end of checkout, got hit with import taxes because it was shipped from the US, unable to cancel order even though I tried to do it less than 5 minutes after placing it.
Thanks for your review and we're sorry to hear about the issues with your order. That definitely sounds like something may need to be escalated with the manufacturer to ensure you receive a shirt that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.
Ordered 4 shirts with the same design, but all of them look different and nothing like the original design. First I ordered 2 shirts with the same design. When they arrived with the print in the wrong size and position, I contacted threadless and they assured me that this shouldn't have gone through the QA process and that they would send 2 new free of charge. I finally received the 2 new shirts, but they have the exact same issues as the last 2 shirts. Wrong position and size of the print. The fact that the shirts costs 66 USD each is absolutely crazy when the printing is SO bad. I dont know how its possible to fu.ck up a print so simple 4 TIMES!
Hello Nilas, Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or refund you for your defective purchase.
Thank you for sharing! We are so thrilled you are satisfied!
The print and quality of the shirt is awesome. The company also made the size exchange extremely easy. Great quality and service all around!!
Thank you for sharing your experience! We are thrilled to hear our team was able to make you happy!
The tee shirts were a hit with my grandson. However the review they asked me about do posted the wrong shirts.
Thanks so much for the kind words and we're so happy to hear your grandson loved the shirts! We will pass along the feedback about the review request displaying the wrong products.
I wish to report a stellar experience with Threadless Customer Service and their products. I had a problem order, part of which was due to my lack of complete understanding about some sizing matters, and they not only educated me as to how to better make an order which would work for me, but quickly sent new shirts. I couldn't be more pleased with how well I was treated, as well as happy with my purchase.
Thanks so much for sharing your experience, and we're so happy to hear our amazing Customer team was able to help get you the size you needed. Enjoy!
Very nice support team and quality products. I made my shop when they just had started the "personal shop" website years ago. Back then a person who bought my stickers got them in an incorrect color (wasn't enough blue) and contacted them, and very fast they sent them new ones for free in correct colors. Mistakes like these can happen to any printing company, especially in the beginning, and they took care of it very professionally. TIPS: If you get a "defect" product by any printing company, then contact the company before you complain by doing reviews, they could help you, and by informing them about it then they should be able to learn from their mistakes and prevent it from happening again.
Thanks so much for the kind words and we're so happy to hear you've been satisfied with your Threadless Artist Shop experience! We're definitely happy to help fix any print defects that do pop up, and help any customer or artist with any issue.
I ordered a Nathan Pyle cartoon t-shirt on Threadless as a Christmas present for my daughter in Nov 2022. It arrived in early Dec but it was faded! What was supposed to be Earth (you know, blue and green) was light grey and dark grey. I wrote to them and they apologised and said they would send me another. At the end of Jan 2023, I wrote them to say I never received a second shirt so they were nice enough to send out another but said it would be the last. I JUST received it last week. Four months after my initial order. And it is ALSO FADED! Exactly the same as the first one! So my daughter has two faded shirts of the same design and no proper present! I had been so excited to get this for her but it has been one huge disappointment. Their customer service was quick in replying emails and polite, but unfortunately quite ineffectual.
Hello Joyce, Thanks for your review and we're sorry to hear about the issues with your order and replacement. That definitely sounds like something may need to be escalated with the print to ensure you receive a print that matches your expectations. If you haven't already, can you reach out to our support team at [email protected]? They'll be more than happy to escalate this issue and do what we can to either get you a correct replacement or reimburse you for your defective purchase.
Three months late with an order and then when it finally arrived today the print is awful. Faded and parts of the image missing. Just the worst. EDIT: I have emailed them, as their response has suggested, and messaged on twitter. Zero response. EDIT 2: they’ve just edited their response to say that they did email me. Which they did finally do - after my first edit. Very sneaky of them to change their response to make it seem like they had emailed me beforehand. Their advise was to ‘throw the item away, or donate it’. Seems extremely wasteful to me. Also no one is going to want a printed jumper where half the print is missing. Appalling customer service and appalling company. I do not consider this a successfully resolved issue, the way they seem to be patting themselves on the back for not delivering a quality product on time or of any quality at all is disgraceful.
Hello there, Thanks for reaching out and we're so sorry about the delay with shipping and the trouble with the print on your tee. We did receive your emails and Twitter communication, and it looks like you were able to work with Josh and Amanda from our support team for ways to resolve this issue. We are so sorry for the inconvenience with the delay and also your unhappiness with the product you received, and we're sharing your feedback with both our shipping team and printing team so we review what went wrong and make improvements moving forward. Thank you for alerting us to this issue, and let us know if there's anything more we can do to help.
I met this website on 2011, but I order just one time and I am really happy to see how they have grown. I have been ordering from them since last year and all my products had amazing quality. The only problem is that shipping times sometimes are really long.
Thanks so much for the kind words and continuing to support independent artists with us!
Best people! They really hooked me up and I was admittedly kind of a pain in the butt
Hello Jeff, Thank you so much for taking the time to leave a review! We're so appreciative of your kind words and happy we could help.
They sent me a wrong product twice! I am never using threadless again
Hello there, Thank you for taking the time to leave a review and sorry to hear you twice received the wrong item. That is not typical and we see that Amanda from our Shop Support Team is currently looking into this to see what happened there. She'll do everything she can to investigate and make things right. Our apologies again for the trouble!
Long time customer since 2006. They started out with great fabric quality and silkscreen prints. I own 13 year old shirts that still look good. But a few years ago, that changed. Today the print fades after the first few washes and disappears fast. Quality of the shirts has gone bad too. My last order was my final one. "Hand wash in cold water" my a**. Just produce a decent quality again. Your shirts used to survive years of machine washing at 90-100°F without losing shape or print.
Hello there, We're sorry to hear about your unhappiness with your recent Threadless orders. The prints on your tees certainly shouldn't be fading like that. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at [email protected] with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.
The print washed off after first wash - on cool! I used to use them alot years ago until their prints got bad so tried them again after a couple of years and sadly the quality really has deteriated. Contacted them three times and still no responce. Bad print and bad service
Hello Simon, Thank you for taking the time to leave a review! We're sorry to hear about the trouble with those prints deteriorating. That shouldn't be happening and, although rare, is typically a result of the print not being left to cure for long enough before shipping. We see that Kitty from our Help Team has picked up your email and has arranged for a replacement to be sent out free of charge. If there's anything else we can help with, do let us know!
These are terrible. After a few washes the print will come off. Total rip off
Hello Duncan, We're sorry to hear about the trouble with the prints you received from us. That certainly shouldn't be happening and may be a result of those tees not being left to cure for long enough before shipping. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at [email protected] with your order number? We can then get to work on replacements as soon as possible. We appreciate you sharing your feedback with us and giving us a chance to make it right.
The support was really great. After my sweater arrived and was unfortunately too small, I received another sweater in the size larger free of charge. I would definitely order again.
Hello Janika, We're sorry to hear that sweatshirt wasn't the right fit, but glad to hear we could get you set up with the right size! Do let us know if there's ever anything else we can help with.
I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!
Hello Kevin, Thank you so much for sharing your experience working with Grace from our Help Team! We're always happy to help and are glad we could get you set up with the right size tees. Do let us know if there's ever anything else we can help with!
Hello Gonzalo, Thank you so much for leaving a review! We really appreciate it.
The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.
Hello there, Thank you so much for the kind words! We're always happy to help and glad that Julie Anna from our Help Team could get the right size sent out to you. Do let us know if there's ever anything else we can help with!
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