Great service very prompt and efficient…
Great service very prompt and efficient great product and a great price
About Tomtop
Data updated- Website
- www.tomtop.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 75% (282/374)
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About this business
China electronics wholesale center: professional manufacturer and wholesaler of vedio games & accessories, apple mp3/mp4 players, cell phones, wedding dresses, security products, electronic gadgets, PC accessories and more.
Written by the business, not verified by us.Is Tomtop legit?
Tomtop (www.tomtop.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Professional
Nice price
Nice price and excellent product
Neoprene boots…
I really like the quality of the neoprene boots I ordered from Tomtop. Also I was very happy with their customer service dept.I would not hesitate to to business with them again.
Als ich nach einem zuverlässigen Tattoo…
When I was searching for a reliable Tattoo Stencil Transfer Copier Printer for my studio, I came across Tomtop and was pleasantly surprised by their extensive range. The purchasing process was straightforward, and the delivery was prompt.
TomTop is 'Tops' For Range, Price & Efficiency
TomTop is an amazing 'gadgets' website and app. It is the archetypical website for the necessary 'unnecessaries' that we all need! Why? Because all their items are well below the price of other online market places and of a very good quality too - and their goods are often already domiciled in the UK so they arrive very quickly for orders on this global website. I stumbled on them because having purchased two electronic bolts (my house has had three attempted burglary incidents - with the useless MET police doing absolutely nothing) I needed a third to fully secure my front door. Amazingly TomTop had the exact same bolts at less than half the price of the other two. Since then I have purchased a 'medical' watch that is simply amazing - you can pay hundreds for an Apple or Samsung 'wearable' but only tens for an equivalent one on TomTop. It's so good I've ordered another one for my partner. My partner is heavily into making films and creates a large number of videos for the dance group she's involved in - so the 'steadycam' purchased from TomTop proved to be simply amazing. If you know the price of full-camera steadycams, you'll be amazed at what they have on their website. If you do your research you'll find that TomTop 'tops' all other retail outlets. TomTop are very (very!) quick to respond to emails (Thank you Alisea!). They keep you posted immediately if there might be a delay and they are completely trustworthy for an international company. So TomTop have my 'first-port-of-call' award - this is not an honour I give lightly - for quality, range and pricing. Completely trustworthy and efficient. So five stars then.
EVERYTHING IS VERY GOOD!
I can't track my package and I don't…
I can't track my package and I don't have any more news, can I possibly ask for a refund?
Reply from Tomtop2024-02-15
Dear valued customer, Thank you for your recent order and we apologize for any inconvenience caused. We have reviewed your order information and the order has been delivered . Please confirm your response in a timely manner so we can resolve your issue and ensure your satisfaction. We are committed to providing excellent customer service and will do our best to solve your problems to your satisfaction. We appreciate your patience and understanding. Looking forward to your quick reply. Best regards, Tomtop Customer Service
Broken Item and profile deletion forbidden
The item I received is broken and there is no way to delete an account once I created another by mistake.
Good company
I am satysfied..., I recommend...
Helpdesk who does a magnificent job
Tomtop's helpdesk does a magnificent job. May take some time to get answers, but they work seriously to suggest solutions. For me, just documenting the problem and suggesting a solution was enough. Problem solved!
Got things in the past all good when…
Got things in the past all good when delivered should tell other people about TomTop it a brilliant site so I’m happy to say keep up the good work Tom Top conleth Delaney from Ireland 🇮🇪
Reply from Tomtop2024-02-03
Dear Customer, Thank you for your review. We appreciate your positive feedback about our service and the quality of our products. We will continue to strive for improvement. Thank you again for your support. Best Regards, Tomtop Customer Service
Product came after week time
Product came after week time Item working perfect Happy with that Thanks team
TomTop is a reliable company
TomTop is a reliable company. The goods were always delivered in order but I had a bad experience with the quality of the last one.
Changed my order for cheaper items and did not refund the remaining
Bought one 3d print and 5 filaments. Everything went great with the printer, cannot say the same about the filaments. Days after I bought 4 filaments with cost of 9.83 and 1 with the cost of 23.82 I received one email saying that the filament that costs 23.82 is out of stock and discontinued. The item was and still is available on their website, I insisted that I wanted that one and after 8 emails and not a chance of getting what I paid for I have agreed to change that filament for 2 of the 9.83 and I was losing money. Today I received my order and they decided on their own to change a 23.82 filament for 1 9.83 one and call it a day. That’s not what I bought and that’s not what I have agreed with. It’s not much but this company have 14 euros that’s not theirs.
Reply from Tomtop2024-01-26
Dear customer, Thank you for your recent order and we apologize for any inconvenience caused. We have reviewed your order information and have sent a solution to your email. Please confirm your response in a timely manner so we can resolve your issue and ensure your satisfaction. We are committed to providing excellent customer service and will work to answer any questions you may have as soon as possible. Please feel free to reach out to us at any time. Thank you for your understanding and we look forward to serving you better in the future. Best regards, Tomtop Customer Service
I was able to track my order & the…
I was able to track my order & the option to order from Germany
it is a real good shopping site
very nice article and a very fast shipment
GET ITEM WELL ON TIME
VERY GOOD SERVICE.WILL USE AGAIN. THANK YOU
Everything worked very good
good shopping experience
The purchase was quick and although I had to provide some information for taxes, it was a direct and fast deal...the shipment arrived earlier than expected and the product was exactly as advertised. I liked the purchasing experience and the security and treatment. Recommended for those products that you have a hard time finding or need in large quantities :)
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