Trademax.se

Mycket dålig kundservice

Got message that my stuff will be delivered. OK, getting call that courier coming in 15 minutes, on working day around 11:00. Was in the office, was not able to pickup. Got message that item will be delivered in 2-3 days. It was not delivered, no message, nothing. No answer on e-mail, customer support is 1/10 - sitting on phone already 60 minutes on a line, no answer. And of course my money was withdrawn. What is this? Should I hunt you and ask where is my stuff I have paid for?

In the past 12 months I have worked at…

In the past 12 months I have worked at a file compiler

okyyyy yeah lets go

Trivash me know

Ai companies in travalsh in Nepal

Infernal customer service

We made a purchase in August, to have it delivered on Monday the 20th of November in our new house. Let me tell you: *It was sent to our previous address, though I CLEARLY STATED that I wanted the delivery and the invoice to our new address. *They sent me the invoice before we had signed for the goods. *They offered no carry in service, so we were left with goods worth 30k+ in a snowstorm. *The packages arrived, but lo' and behold. Two legs from the couch were missing and all the bed legs were gone. Not to be found. So I had to place yet another order with them. Which they invoiced me for, didn't deliver in time and delivered to the wrong address YET AGAIN. * Everytime you call them you have to call within specific narrow hours, otherwise they aren't available. A more customer ignorant company you have to look close to find and I hope these schmucks doesn't survive the coming recession. The ordered things are very nice and comfortable though, but Trademax caused us great stress. If you want to go for a cheaper option than "the others" I suggest you save up a bit more and go for a good, reliable company with a good track record.

2 bad Experiences

I have 2 bad experiences with Trademax. First time I bought an expensive bed and after 2 months I just found out how bad quality it turned out to be. Contacted the customer service and it was not that helpful. Second time I ordered a carpet to my home address, and the just delivered it to a pickup point that was half an hour away from my home!

Great Service!

good experience

Your Swedish Customer Support number is…

Your Swedish Customer Support number is not working and that’s really a disappointment after waiting hours placed on waitlist. That’s really absurd. Please send me screws to mount my table period.

Great service provider

I have bought this soffa 2 years ago.

I have bought this soffa 2 years ago. We are just 2 working adults and have not used the soffa that much but even so the Soffa is breaking apart. The balance is gone and the middle part spring is already damaged. I have filled in the form to claim but I have still gotten no answer. I will wait and see if anyone from Trademax will contact me and ask about it. At the moment I will not recommend this Soffa or Trademax as their service is really poor. I will change my rating if at least someone from Trademax will contact me and ask about the problem.

Trademax quality and service

Bought dinning table and chairs, bed and soffa. Can say bit cheaper than other companies around like skeidar or ikea but trust me the quality is way cheaper at trademax and customer service is pathetic especially return policy and challenges. STAW AWAY, it’s way less quality what u get at Ikea for instance.

they the best and want to connect with…

they the best and want to connect with them

Paid 995sek (100€) extra to get…

Paid 995sek (100€) extra to get delivery in the afternoon because they don't specify exact dates for deliveries and I cannot sit and weight two weeks at home for their deliveries to come between 9-15, as I need to be in office for work from 8-17 everyday. Then when the delivery came I asked the guy for some help to carry the stuff to my actual front door, he refused, so much for delivery to door... worst possible delivery experience I had so far and also customer support does not answer.

awful quality and bad customer service

I have ordered a furniture - set from vidaXL from trademax. Not to tell you that the first disappointment was that the order arrived split in 2 days, so I had to go from work twice, but the quality of the furniture is simply disappointing. There was sawdust everywhere, and the boards were ruined on many edges and next to the holes drilled. Also, one of the boards had a big scratch, and this material is terrible. You can see handprints even if the board was touched for a split second. There should also be black stickers to hide the metal connectors and hardware cause now all I can see are those metal circles and of course ruined edges. I have sent them an email about the bad experience and I never received anything back from them. I will definitely never order anything from them. Do not recommend.

selling furniture as promoted as wood…

selling furniture as promoted as wood but it's low quality wood with plastic folie! also when complain you will not get any help at all (this regarding rusty nails on a gardentable after less than a month) avoid. total rubbish company and will never deal with them again!

Delivered items with damage

Delivered items with damage. took 3 weeks to respond to my request. demanded photos at first, and then demanded videos of the damage. The damage was to small plastic parts of my product which would have cost a tiny amount to send me. I now have a damaged product which is almost a month old and no idea what they plan to do.

Worst place to buy something

Worst place to buy something, they will charge you 600 SEK for returning an item even when they say oppetköp , I told them that I can bring the item to butik but they did not accept. They say it is free delivery but they will charge you for getting item from storage. i called customer service they put me on the for one hour and after waiting for an hour they speak to me rudely and never cared about the customer. Simply they do not care about their customers.

They are all scam

They are all scam, all they want is your money and just disappear to thin air. Got my refund cybertcx.net…..

Good stuff

Good stuff. Recommended to people like to make cozy balcony with good price