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Travel China Guide Tours

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213 reviews

4.9213 reviews
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About Travel China Guide Tours

Data updated
Website
www.travelchinaguide.com
Category
Travel & Vacation
Location
China
Status
Unclaimed
Last 12 months
21 reviews
Replies to negative
67% (2/3)
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About this business

As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.

Written by the business, not verified by us.

Is Travel China Guide Tours legit?

Travel China Guide Tours (www.travelchinaguide.com) has a 4.9 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

TCGT is a big help

TCGT was a great help to my travel in China last May 2019. I had a superb experience touring Chongqing. This wasn't made possible without the help of my travel consultant Lexi. She helped me plan my 5 days trip. The city was amazing. Then, I also had the chance to visit the county Wulong. It was so nice there. It was peaceful. I so love the nature. The karsts, the cave and of course the Three Natural bridges where one of the franchise movie of Transformers had been shot. It was just awesome. Thank you so much Travel China Guide Tours. Till my next destination.

Reply from Travel China Guide Tours2019-07-18

Dear CHERRY, Thank you for choosing our company to arrange your Chongqing tour. We are excited to read that Lexi's service met your expectation and left you a good impression. Your valuable support is very much appreciated. We all expect to meet you again and please feel free to let us know if you need any further help. Have a nice day! Best Regards, Customer Service

This was one of the most useful…

This was one of the most useful resources in the preparation for visiting China, in all aspects. Very good guides and helped me book bullet train travel aswell. Many thanks to the people that run this.

Reply from Travel China Guide Tours2019-07-18

Dear Claire, Thank you so much for your recognition on both our tour and train booking service! It is always very nice to receive such encouraging comments. We will continue enhancing our tour service quality. Thanks for your acknowledging. Best Regards, Customer Service

Having a free weekend in Beijing...take a tour!!

Having a free weekend in Beijing, I decided to find something to do. A quick Google search lead me to Travel China Guide Tours and I quickly found what I was looking for. I booked the Tour for Tianemen Square, the Forbidden City, and the Great Wall as quickly as I could. Within two days, I had everything set up and ready to go. The tour and the tour guide were fantastic. I really wish I had more time during my stay because I really wanted to do another tour with them...next time over for sure!!

Reply from Travel China Guide Tours2019-07-18

Dear David C. Cromwell, We are grateful for your review on our service. What a nice thing to hear that you have enjoyed your Beijing tour with us! Thanks for your recognition on our service and we hope to have another chance to serve you soon in the near future! Best Regards, Customer Service

Travel China Guide were fantastic we…

Travel China Guide were fantastic we booked a Yangtze cruise with them .We also booked a full day tour to volunteer with pandas in Chengdu.We travelled on our own but booked all our high speed train tickets with Travel China Guide . Would recommend them for any plans for China they were very professional from Selina who was our representative online to our guide in Chengdu. There website is a wealth of information on China from the city’s to travelling and touring and we will use them again next time we travel to China.

Reply from Travel China Guide Tours2019-07-16

Dear Cheryl Graham-Hickman, Many thanks for taking your valuable time to post your China tour feedback with us. We feel more than excited that you spent a great time in Chengdu Panda base and you are satisfied with our train booking service. Your satisfaction is the great reward and power to us. Thanks for your recognition and look forward to serving you again soon. Best Regards, Customer Service

We loved travelling by Express train around China.

China is a beautiful country and I had a great time with my friends. We traveled all the way down from Beijing to Shanghai, Suzhou, Hangzhou, Guangzhou by Express trains and we bought train tickets via Travel China Guide. Their services are very fast, safe and we got all the tickets issued at 1 train station only and of course, this made everybody in my group happy. Highly recommend.

Reply from Travel China Guide Tours2019-07-16

Dear HCB VE NGUON, Greetings from TravelChinaGuide! Thank you for posting this lovely feedback for us. We are more than pleased that you liked your visiting in China as well as train service. As a travel operator, we do wish every of our clients can enjoy their visiting. From our side, we will also keep working hard in every aspects as the best reply to your kind recommendation and support. Best Regards, Customer Service

Travel China Guide, a very reliable and professional travel agency

Travel China Guide is very reliable and professional, we booked several train thickets with them and we saved a lot of time, because they sent thickets directly to our hotels. I strongly recommend Travel China Guide for travelling in China.

Reply from Travel China Guide Tours2019-07-16

Dear Paolo Bruni, Thank you so much for your kind recommendation and support of our train ticket booking service. We are glad that you found our service reliable and professional. We sincerely wish your experience will give more future travelers courage to experience train service and our booking service. We will try our best to make constant improvement in every aspects. Again, thank you for your kind support. Wish you a nice day! Best Regards, Customer Service

Get train tickets with eficiency

August 2018, We tried the services from Travel China Guide for first time. We were a little afraid because it was our firs visit to China and tickets should be delivered to the Hotel. Everything was ok. Tickets delivered on time and all the other contacts during selection and purrchase were very supportive.

Reply from Travel China Guide Tours2019-07-16

Dear Rui Chaves, Greetings from TravelChinaGuide! It is a great pleasure to hear from you again! We wish everything went well! We do appreciate your constant support these days. Every members in our team are making efforts in every aspects. We look forward to a second chance to serve you. Please feel free to let us know if there is anything we can do for you. We will always be ready to serve! Have a nice day! Best Regards, Customer Service

Great train service in China.

It was my first visit to China with some friends and we loved it very much. Everything was amazing and I don’t think we couldn’t had a great time without the support of Travel China Guide. It was so easy to book our train tickets with them and everything went smooth. I highly recommend it to anyone who prefer to book train tickets in advance for your nice trips in China.

Reply from Travel China Guide Tours2019-07-11

Dear Cinnamon Cruises, Greetings from TravelChinaGuide! It is a great pleasure to read your feedback, we appreciate your kind support and time devoted. It is our great honor to serve you and your friends. Your satisfaction and support is a valuable gift for us. Every members in our team will surely keep working hard in every aspects. Please feel free to contact us at any time if you plan a second trip in China! Have a nice day! Best Regards, Customer Service

Best tour guide in China.

Best tour guide in China. Professional staff and guide all over China with different itinerary at very competitive price

Reply from Travel China Guide Tours2019-07-10

Dear Alfonso, How kind of you to post this review! Thank you for your kind recognition on our service. We feel more than excited that our arrangements met your satisfaction. Thank you. Best Regards, Customer Service

My experience was outstanding and I…

My experience was outstanding and I would recommend Travel China to all travelers to China.

Reply from Travel China Guide Tours2019-07-09

Dear Elizabeth Whatley, Thank you for choosing TravelChinaGuide to arrange your tour. We are more than happy that you recognize our service. We are grateful for your kind recommendation and wish you can use our service again in the near future! Best Regards, Customer Service

I book ticket online for high speed…

I book ticket online for high speed train Beijing to Shanghai online from Indonesia. The instruction in English is very clear. Credit card is accepted. The instruction how to use the ticket in the huge Beijing station is very helpful with clear picture a real station situation. They also provide a service where they can send the paper ticket to our hotel exact upon our arrival in Beijing. . Travel China guide is a solution I can trust.

Reply from Travel China Guide Tours2019-07-08

Dear Nelson, Thank you for sharing your experience of using our train ticket booking service. We are happy to read that you found our booking process easy to follow and our instruction about ticket and train station useful! Your satisfaction is a precious for us. We will surely keep working hard in every aspect for constant improvement. You are more than welcome to use our service at any time! Please feel free to contact us! Best Regards, Customer Service

Our Travel China Guide Tour was fantastic

Travel China Guide Tours was great right from the start. They were quick to respond to email questions and very helpful through the visa process. The whole tour was very well organized. It was great not to have to worry about any details. The hotels were great except for the Beijing one which was a little under par but still adequate. The tour guides were great, friendly and knowledgeable except for one guide who didn't seem to have a sense of humour! But on the whole they were fantastic. A great diverse trip where we saw lots and learnt heaps. Great tour group and lots of great memories. The meals were amazing and we all put on weight. I would highly recommend this tour company.

Reply from Travel China Guide Tours2019-07-04

Dear Lynda Rea, Thanks for traveling with us and taking time to share your travel experience. We can see how much you have enjoyed the tour in China from your words. Nothing makes us happier than receiving the positive feedback about our service from our valued clients. Thanks again for your kind recommendation. We all expect to serve you again should there is another chance for you to come back to China. Best Regards, Customer Service

Our guide John helped us avoid the May…

Our guide John helped us avoid the May 1 holiday crowds on our visit to Mutianyu Great Wall and Summer Palace! John was an excellent guide and somehow worked miracles as we were able to actually enjoy our time at the Mutianyu section of the great wall! (We traveled during a very busy holiday.) He was great in explaining the significance of areas and he had patience as our teen and elementary daughters enjoyed taking pictures of the locations. Our driver catered to our family's needs and made the drop off and pick up transactions so easy. Will certainly request John again when we return to Beijing! Thank you!

Reply from Travel China Guide Tours2019-07-04

Dear Catherine, Thank you for sharing your tour review with us! It is a great joy to see that you had an excellent tour in Beijing with us. From your words we learn that our guide John's excellent knowledge and great service have made your Beijing experience memorable and impressive. Thanks for your highly praise on our service. Best Regards, Customer Service

Private Tour China/Vietnã/Thailand

I had an excellent Private Tour in China, Vietnã and Thailand, with Travel China Guide . Since the beginning when i was planning the tour and changed the itinerary so many times, my travel assistant Wendy was so patiente with quickly replies. The Tour was fantastic, the guides explained everything in details, very good english and good tips during the tour. The drivers drive in a safe way, the cars were New. The hotels in a excellent location, near attractions, Restaurants. So, I do recommend Travel China Guide

Reply from Travel China Guide Tours2019-07-04

Dear Marco Aurélio Gastão, Thank you for taking time to share this wonderful private tour review. We are happy to know that you have enjoyed our overall tour service in China, Vietnam and Thailand. Your satisfaction is the best reward for us continuing our work. Thank you again. Best Regards, Customer Service

We planned a 9 day tour in China with…

We planned a 9 day tour in China with Travel China Guide Tours in April. The tour was very well organised and we were extremely delighted with service, Guides, accommodations and organisation. We strongly recommend Travel China Guide Tours for your future vacation in China.

Reply from Travel China Guide Tours2019-07-04

Dear Thierry de Lapeyre, Thank you for choosing TravelChinaGuide and also for taking time to share your review here. It is always a great moment to know that all efforts we done are worthwhile. You are more than welcome to come back to China and choose us again in the near future. Best Regards, Customer Service

Train tickets through Travel Guide China Tours

Whenever I travel by train in China I always book my tickets in advance with Travel Guide China Tours and every time things work perfectly. This always makes my travel experience so much nicer as I know that I don't have to worry about tickets and having to purchase them at the window, just show the confirmation number & passport and hey presto tickets!! I would 100% recommend using Travel Guide China Tours.

Reply from Travel China Guide Tours2019-07-04

Dear Giuseppe, Greetings from TravelChinaGuide! Thank you for taking time in giving this feedback. It is our greatest honor to serve you. We are very happy to hear that our service made your trip in China a little bit easier. We highly appreciate your constant support and your kind recommendation which will surely be an encouragement for future travelers! We look forward to have a change to serve you again, please feel free to contact us at any time! Best Regards, Customer Service

Excellent service

We are a couple who did a two week private China tour in April 2019. We had nothing but first class service all the way with excellent guides and drivers, clean comfortable vehicles and first class hotels. This was our fifth trip to China and the first with Travel China Guide. We would highly recommend this company and travel again with them. Five stars.

Reply from Travel China Guide Tours2019-07-04

Dear Andrew Adams, Thank you very much for your glowing tour review. We can't be happier to know that you have a joyful and interesting private tour with us. It is our great honor that you recognize our work and rate our service 5 stars. Thanks again and we all expect your next visit to China. Best Regards, Customer Service

Everything was lovely...!!!

Everything was perfect. The guides were knoledgeble and always helpful, very kind and friendly. The organisation of all trip was wonderful; the whole itinerary ran like clock work. Thank you to Travel China Guide Tours for making our China trip fabulous!!!!!

Reply from Travel China Guide Tours2019-07-16

Dear Francesco Di Nicola, We sincerely thank you for your review and giving us a 5 star rating. It is always very nice to receive such encouraging comments. We will continue enhancing our tour service quality. Thanks for your acknowledging. Best Regards, Customer Service

Small group tour with Travel China March/April 2019

We were in China in March/ April 2019. This was a small group tour. From the start to the end, Travel China (TC) looked after us well. All the hotels were of very good quality. There were no shopping trips. All the guides were well trained and conversant in English. We had a marvellous time thanks to TC. I certainly recommend this company to you.

Reply from Travel China Guide Tours2019-06-26

Dear RU1, How kind of you to have posted this inspiring review! Thank you for recommending our tour company. We are grateful for your review on our service. What a nice thing to hear that you enjoyed our stress-free small group tour. Wish we have another chance to serve you! Best Regards, Customer Service

A tour of China has been on my bucket…

A tour of China has been on my bucket list for years, and I did extensive research before signing up with Travel China Guide Tours, and they didn't disappoint. From the very beginning Wendy was very helpful and understanding in answering my multitude of questions. When a problem arose (not China Guide Tours' fault) they resolved to to our satisfaction. Most of our original tour group did not go on to Chengdu to see the pandas, so my son and I were the only two, but China Guide Tours provided us with our personal guide who could customize the tour to our likes. All of the guides, especially Selina in Beijing, were knowledgeable and attuned to the needs of the group. The hotels were all centrally located and first-class with bountiful buffet breakfasts. The excellent restaurants allowed us to sample Chinese food specially ordered taking into account group preferences and dietary needs. All in all, it was a memorable trip.

Reply from Travel China Guide Tours2019-06-26

Dear Nora Howells, Many thanks for taking your valuable time to post your China tour feedback. We feel more than excited that you trust us and spent a great time in China. Your satisfaction is the great reward and power to us. Thanks for your recognition and look forward to serving you again in the near future. Best Regards, Customer Service

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