At Trulieve, we strive to bring you the relief you need in a product you can trust.
Is Trulieve legit?
Trulieve (www.trulieve.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally friendly and knowledgeable staff who make store visits comfortable and provide great, informative assistance. Many people also appreciate the conveniently located stores and smooth, efficient product purchasing processes available daily.
However, some customers also noted frustrating issues regarding product quality, inconsistent strains, and packaging consistency across purchases. A few other people also felt that customer service fell short due to unhelpful or rude staff members during particularly busy times. Others mentioned experiencing long waiting times and feeling dismissed when asking simple questions at specific branches.
Auto-generated from all reviews of this business. For reference only.
Products are completely solid but the carts for some reason always are very harsh no matter where I get them from. Walked in to the store regardless to try the live resin cart. I enjoy cannabis for its flavor and smell. And live resin extraction process highlights those two details of canabis. My experience with flower was different than with the live resin cart. Although both top notch and quality in their own categories. Live resin carts were not my preferred thing. I was rushed by the staff from the moment I walked through the door who didn’t even tell me all the specials they had for the day. You can be stoned and not fried. There’s a difference between making mistakes and being fried. You’re trying to make sales and don’t have anything back it up. Get yourself together we’re not 18.
I shop at the Bonita Springs,Florida store on Bonita Beach rd. I have to say that Chris and John are Great! Super knowledgeable, informative and nice! Great staff and Awesome products! Chris always mentions the sales and promotions. Happy customer
This dumpster fire of a corporation is as vile as it gets . Treating it's employees like absolute garbage, they have just given ZERO hours to their part timers , no explanation, no warning .They cannot collect unemployment because of these mieskeits . Whether you live or die is of no concern to these Bolshevik Schmucks . Yet, the wait times are horrendous and service is handicapped because they need more employees , Duh. The CEO is a real piece of work and will run this steaming pile of excrement corporation into the toilet as it should be.
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