Number one service
Awesome people who are there to help you anything you need they are there nice caring friendly atmosphere I love my friends at Trulive days
About Trulieve
Data updated- Website
- www.trulieve.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/30)
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About this business
At Trulieve, we strive to bring you the relief you need in a product you can trust.
Is Trulieve legit?
Trulieve (www.trulieve.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally friendly and knowledgeable staff who make store visits comfortable and provide great, informative assistance. Many people also appreciate the conveniently located stores and smooth, efficient product purchasing processes available daily. However, some customers also noted frustrating issues regarding product quality, inconsistent strains, and packaging consistency across purchases. A few other people also felt that customer service fell short due to unhelpful or rude staff members during particularly busy times. Others mentioned experiencing long waiting times and feeling dismissed when asking simple questions at specific branches.
Auto-generated from all reviews of this business. For reference only.What people say
Milo
Milo, at the Busch Blvd in Temple Terrace was great! She not only was friendly, but also knowledgeable. She showed me items relating to my purchase and some great deals. Very kind. Thank you
Samantha is always helpful and…
Samantha is always helpful and professional. She remembers what I like and I don't even have to tell her what to grab. She already knows, high terps.
None of the machines were working…
None of the machines were working according to the one bud tender or on and off all. Also riki is the one who sold weed to Stephanie delay who OD’d on her adhd meds while I had to do rescue maneuvers on her while Grayden was driving from nevada
Crooks steal your money and manager is rude
Went to the one on archer road in Gainesville but electronics via the app used my $10 discount when got home given wrong battery take it back load $11 for 2 used my $10 frequent buyer discount when returned I didn’t receive $11 back received $2 they are crooked the manager on shift is rude i try to call me liar saying that their website said it was included the. when faced with facts he has attitude hope that $9 worth it for you to loose a customer one word for manager GLP-1
Staff is awesome
Staff is awesome. So friendly and helpful.
Everyone and everything was excellent
Everyone was excellent. Fast, efficient and so helpful! Love the products and staff that assists in choosing what I need!
I’ve gone to the Fort Lauderdale…
I’ve gone to the Fort Lauderdale Trulieve for several years. Good quality product. Great quality people especially JJ who always has a great smile and is knowledgeable. My go to shop
Trulieve
I would truly rate Trulieve as a complete ZERO. I have worked for this organization and in the attempt to grow into a billion dollar industry they stopped caring about their employees. Upper level corporate management leader speak with their staff members with complete disrespect. Employees are treated like second class citizens. They drain you of your blood sweat and tears and then will chew you up and spit you out without an ounce of care. My leadership team and direct manager Jhakira Russell completely lied about me in order to terminate my position after another lie he told to cause discord with myself and my business partner. When the truth came to light between me and my partner we were both terminated without real cause. This case was never investigated and provided documented proof. We were never asked our perspective or able to provide a statement of facts. We were just thrown in the trash like no one in this establishment ever cared for us. We even reached out to the company owner to verify a thorough investigation took place and receive cookie cutter responses stating it was!!! HOW??? When we were never interviewed. When I asked Jhakira the reason for termination he got all flustered and hung up on me without providing any valid information. This organization micromanages and bullies. If you are not connected to the right people you might as well kick rocks.. a THEY DO NOT CARE 💔 The sad part about this story is… guess what department we worked in??? HR (Human Resources) so while we know the rules and laws they will throw you away anyway because the little guys has no way to fight back. Everything about this event was deeply shady and full of lies and NO ONE helped us or came to our defense. This company will never get another penny from me and I recommend anyone reading this review boycott Trulieve and don’t give them your money as they do not care about people just the bottom line💔
I was Banned today and i did NOTHING WRONG
i went to Bonita springs location today to get somne products... I waited for ever and there was NO One even in the store... There were at least four employees there. the guy who finally checked me in was very rude and told me i would have to wait til they were done training.. 10 mins later maybe. i finally got called by the manager and i selected my product and he went to grab it... as he reutrned a young boy from the back came out and said he was sorry and i said no problem for what?... then the manager informed me that i was not allowed to purchase anything from there because i had been banned from location so i need to go to another store from here on... i was gicven NO explanation or reasons as to why im bannned. just that i needed to leave and go to anopther store. again i asked why since ive been going to Bonita location since getting my card in January. he gave me no reason for the ban. I did absolouty nothing wrong! except date an employee which we are no longer involved. this is unexceptable and not good customer service... i have anxiety and depression due to the intetaction and will be calling coporate and wink, fox, nbc,abc, BBB and the governors office as well as DAA disablirties act of america there customer service here is Lacking and none exiestant
Bobby and Brad were very knowledgeable…
Bobby and Brad were very knowledgeable and good customer service.
Trulieve at 182 State Road 436
Trulieve at 182 State Road 436, Longwood Florida yesterday 23 July 2026 was like always. Nice polite Professionals. Helpful, informative
I love going to this dispensary,True…
I love going to this dispensary,True leaf i try and go every day because they have good quality, prices and Tenicia Stukes has great customer service I would recommend every single person to go and check out there products thank you Teni Stukes
Today July 19th 2026 I visited one of…
Today July 19th 2026 I visited one of your dispensaries in Cottonwood, AZ. I wanted to commend the Manager and the The Bud Tender that helped me today. You see I suffer from sever P.T.S.D. from my 2 years in Afghanistan and Unfortunately my P.T.S.D. controls me 100% of time and Unfortunately my fits of rage and anger that I have displayed for all to see especially the Manager has lead to some unpleasant interactions all caused by me, myself, and I. You see before the War I was normal I was never ever who I have become now as this disorder is now defining me when in truth it is not who I really am. Thank You to the Manger today for approving my deal even though it was already marked half off You had to authorize it and when I made eye contact with you I knew that even though you did not want to give me the deal You did and You honored the deal and You have constantly taken the high road with me while I have taken the low road. Now whispering in front of customers makes the customer feel as if they are being talked about which was done today in front of me and I don’t blame you for warning your Awesome Bud Tender today about me. I honestly do not blame you as I would of done the same like watch out for this guy. I can tell you this today is first day that I tipped and I dropped $5 because the service was the best under your watch. Thank You for always being Super Cool 2 Me even Though I have been Lesser of Man lately. I vow this point moving forward nothing but positivity and happy thoughts moving forward every single second that I get to step into your fine establishment. THANK YOU and I AM SORRY..,..
Had a awesome experience..
Had a awesome experience... Harris he was great . wonderful help. I love this place 😍
Trulieve Old Kings Rd Palm Coast
Trulieve Old Kings Rd Palm Coast Special shout out to Anthony who provides the best customer service allowing my deliveries to switch to pick up when requested and makes great recommendations based on my preferences ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Englewood store is great
Englewood store is great. Staff always very attentive- appreciate Scott! Product is quality. Enjoy your visit.
The staff at the Port Richey location…
The staff at the Port Richey location are outstanding. Annika was incredibly welcoming, knowledgeable, and took the time to guide me through my order while recommending other products that would enhance my overall experience. Her excellent customer service made the ordering and pickup process smooth and enjoyable. I highly recommend this location to anyone looking for exceptional service and a great overall experience.
I was not happy with the products..I'm…
I was not happy with the products..I'm going to stay with the vape stores
I have always been very satisfied with…
I have always been very satisfied with my experience in your dispensary but on this day Saby was more than happy to help me with everything even went out of her way to help me leave satisfied due to the process of my card being processed right.
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