Charlie, Longwood FL…
Charlie over at the Longwood FL location was able to answer all my questions and provided the best customer service I’ve ever experienced while visiting. Thank you sir for helping your patients!
At Trulieve, we strive to bring you the relief you need in a product you can trust.
Trulieve (www.trulieve.com) has a 3.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the exceptionally friendly and knowledgeable staff who make store visits comfortable and provide great, informative assistance. Many people also appreciate the conveniently located stores and smooth, efficient product purchasing processes available daily. However, some customers also noted frustrating issues regarding product quality, inconsistent strains, and packaging consistency across purchases. A few other people also felt that customer service fell short due to unhelpful or rude staff members during particularly busy times. Others mentioned experiencing long waiting times and feeling dismissed when asking simple questions at specific branches.
Auto-generated from all reviews of this business. For reference only.Charlie over at the Longwood FL location was able to answer all my questions and provided the best customer service I’ve ever experienced while visiting. Thank you sir for helping your patients!
The express is always ignored, you can be number one on express and wait till 30 people are taken care of before you are even if you are next in express, when you inquire about the long wait the girl laughs at you and acts like your a problem for them, I’ve been shopping Riverview fl since the opening and I’ve about had enough with the rude ass people that work there. Number one on the list is number one not number 30 or people being chosen by preference and who they know. After this long wait I will be sure to take my 200 plus dollar a week business somewhere else!
Love the employees…always pleasant and I always look forward to seeing them.
They make ordering in person a breeze, everyone is always so helpful!
Trulieve really has the best selection that i have seen so far and usually has some good daily deals going on
I've been going to trulieve for years, since they first opened. I've never had a problem and trulieve is my go to
This Trulieve is my favorite! The staff is super friendly and very helpful when I have questions ! I love all the products they have to offer . I always recommend my friends here :)
The availability of high quality products and personalized service makes Trulieve the best place to shop for medical cannabis
It’s the best place here in Titusville. You have to watch the site throughout the day to get the best deals.
Trulieve is always tru I say! Great products with the highest terpenes here in town out of all dispensaries. Staff is great always takes care of their people. Shoutout to Juan and T, managers in the Sebring location.
Trulieve in my opinion has the best dispensary. Great deals, helpful employees
Very nice and helpful people! They have great deals everyday.
come to this store probably 2x a week and i cannot say enough that i feel like family in there. i love the atmosphere and the people in there make me feel like im apart of a bigger deal! Best location and only location i go to!
Well the all the staff are great and I had never had a bad experience with them.
William H in Auburndale is amazingly proficient Very knowledgeable and helpful
Its November and nothing hasn't changed the suck ass Suck ass especially when they skip u or give u empty container of flower and u have to go back thats time wasted and ain't cool
Helpful staff High quality products New patient deals Improved service Affordable deals Points rewards system
Everytime I go my flower is either 1( the top isn’t screwed on all the way ) or 2 the plastic sealed top is not sealed - this is a prescription this needs to be taken seriously if my pharmacy meds came back to me and looked tampered I would return it but there is not a clear or none at all return policy Panama City fl location
103 reviews matching