About TruStage Insurance Agency
Data updated- Website
- www.trustage.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 50% (22/44)
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About this business
We will work with you to select a policy that’s right for your budget and needs, with ongoing support and no hassle. Just click on the link below to get started.Apply online today Not sure if term life or whole life is right for you? Different life insurance products can provide different benefits. Click the links below to learn about each product, coverage details and frequently asked questions. Term life insurance Whole life insurance Differences between term and whole life insuranceNeed to get in touch with us? Make and schedule payments, talk with a member of our customer careteam, view your coverage summary and more.Contact usSIT1, SIT2, WHL-2254863.6-1124-1226
Written by the business, not verified by us.Is TruStage Insurance Agency legit?
TruStage Insurance Agency (www.trustage.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 50% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents for being exceptionally helpful, patient, and thorough when explaining policy details and options. People consistently mention that the overall application process is very simple, well-detailed, straightforward, and very easy to navigate for all new policyholders. Some reviewers were not happy with customer service, noting that it is frequently difficult to reach anyone on the phone or get timely assistance. Consumers also reported problems regarding payment deductions, billing, missing account statements, and delays in receiving insurance payouts.
Auto-generated from all reviews of this business. For reference only.What people say
Because I'm a member of EFCU FINANCIAL…
Because I'm a member of EFCU FINANCIAL Credit Union
They will NOT PAY OUT
I would give them less than 1 star. DO NOT USE THEY WILL NOT PAY OUT. They will find any loophole in their policy to NOT pay. YOU HAVE BEEN warned!
Reply from TruStage Insurance Agency2026-06-16
Hi Kalin. We appreciate you taking the time to leave a review and we apologize for any inconvenience this has caused. We would like to pass your information along to a service resolution team, but need a little more information from you to do so. We will be reaching out via Trustpilot. Thank you.
Future
My experience was great because how easy and fast
Very happy with my experience with this…
Very happy with my experience with this company
This company's application was very…
This company's application was very simple and easy and very upfront with all the information. After I submitted my application through the mail the approval was done very quickly and I was not required to send a check in the mail or put my bank account information on the application at that time through the mailing process, especially with all the issues and theft taking place with the postal system.
Great because of your knowledgeable…
Great because of your knowledgeable workers. Trustful because it is recommended by Sun Coast Credit Union.
Not a complicated process.
Customer service is horrible
Customer service is horrible. No one seems to want to help or assist you much less guide you to someone that can. They lie and never let me talk to management or corporate refuse to help access my own online account.
Reply from TruStage Insurance Agency2026-06-14
Hi, Cecilia. We are committed to providing our customers with the best possible service and we apologize for the inconvenience this has caused you. Could you please call us at 1-888-888-0376? One of our customer care team members will be able to ensure that appropriate steps are taken to address your concerns. Thank you!
New client
It was easy to apply and rates seemed reasonable
Great rates and coverage
Very easy to fill out and coverage was with in my price range.
It was very easy to setup and make…
It was very easy to setup and make automatic payments.
The fine print is not some deceptive…
The fine print is not some deceptive jargon like with many other institutions. The agent I spoke with was so clear and straightforward and patient! He answered all my questions about understanding life insurance over all and what to expect. I feel so confident and prepared.
⭐️⭐️⭐️⭐️⭐️ great service
The coverage starts once you pay the…
The coverage starts once you pay the premium. You don't have to wait two years to get the full coverage. It was very easy to get the right amount of coverage.
You are the best
Easy process and an affordable plan.
TruStage is great
TruStage is great! Glad I signed up.
Very easy process
Good insurance at a good price
It was just a great 👍 experience