At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Written by the business, not verified by us.Shed (www.tryshed.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing thorough welcome calls, guiding them patiently through the program, and answering all questions promptly. Consumers consistently note that company communication is exceptionally quick, and the dedicated team makes the overall health journey extremely smooth and reassuring from start to finish. However, some people mentioned specific difficulties regarding subscription cancellations, missing product shipments, and unexpected recurring billing charges. A few reviewers also noted that trying to reach customer support to resolve urgent or time-sensitive issues can sometimes feel challenging and rather impersonal.
Auto-generated from all reviews of this business. For reference only.Kind. I could understand clearly. Made all my questions clear. Thank you michael
Thank you for your feedback! We’re glad Michael was able to answer your questions clearly and provide a positive experience. We’ll be sure to share your kind words with him.
Jamika was so awesome? She explained everything to me that I needed to my journey.
Thank you for the kind words! We’re so glad Jamika was able to explain everything clearly and help you feel prepared for your journey. We’ll be sure to share your feedback with her. Welcome to Shed!
Mike was very enthusiastic and very informative about what’s expected of myself while I’m apart of the Shed family. 10/10
Thank you for the great feedback! We’re glad Mike provided such an informative and positive experience. We appreciate your kind words and are excited to support you on your journey. Welcome to Shed!
Mike took the time explain the process and wanted me to be well informed. His has a positive attitude and appears to be very passionate about what he doing.
Thank you for the kind feedback! We’re glad Mike took the time to make sure you felt informed and supported. His positive attitude and dedication to helping members truly make a difference. Welcome to Shed!
Akeelah was a great rep and answered all questions and concerns and the company was very precise on my product can't wait to get started !!!
Thank you for the wonderful feedback! We’re glad Akeelah was able to answer your questions and provide the support you needed. We’re excited for you to get started and look forward to being part of your journey. Welcome to Shed!
Tyler was great! He was professional and explained everything and answered all questions.
Thank you for the kind words! We’re glad Tyler provided a great experience and took the time to answer your questions. We’ll be sure to share your feedback with him. Welcome to Shed!
I’m new to shed. I had the pleasure of speaking to Tyler. He was very helpful and knowledgeable about shed and what to expect. Answered my questions before I could ask. He’s great! Spoke very well and clearly made sure I understood everything. Can’t wait to start my new journey with Shed!
Thank you for the kind words! We’re glad Tyler made your introduction to Shed easy and informative. Welcome to Shed, and we’re excited to be part of your journey! 💙
I had a great experience with Tyler from Shed. He was very helpful in helping me understand some things regarding my GLP-1 journey and answered all my questions. Tyler made it very easy for me at the start of my journey with Shed.
Thank you for sharing your experience! We’re glad Tyler was able to provide helpful guidance and answer your questions as you begin your GLP-1 journey. We appreciate your kind words and look forward to supporting you along the way. Welcome to Shed!
I had a great customer service experience with Jamika. She was very helpful, patient, and knowledgeable throughout the call. She took the time to answer all my questions and made sure my concerns were addressed. Her professionalism and friendly attitude made the process smooth and pleasant. Thank you, Jamika, for your excellent service.
Thank you for the wonderful feedback! We’re so glad Jamika was able to provide the support and guidance you needed. We’ll be sure to share your kind words with her and appreciate you taking the time to recognize her excellent service.
I just spoke with Michael he was very energetic professional informative and very thorough.
Thank you for sharing your experience! We’re glad Michael was able to provide such a positive and informative experience. We’ll be sure to pass along your kind words to him!
Michael was very helpful. He went to detail about all my questions, and starting my shed journey couldn’t have asked for more welcoming Call.
Thank you for the kind feedback! We’re so glad Michael was able to answer your questions and provide such a welcoming start to your journey. We look forward to supporting you every step of the way. Welcome to Shed! 💙
They bury the 2 month subscription commitment in the fine print. And then they won't let you cancel. Bait and switch!
We’re sorry to hear about your frustration. The 2-month commitment is outlined in the membership terms and conditions that members agree to during enrollment. After the 2-month commitment has been fulfilled, members are free to cancel their subscription at any time through the patient portal. If you need assistance with your account or the cancellation process, please contact our support team at 877-879-1914 and we’ll be happy to help.
Jamika was great, professional and friendly easy to talk to, she explained to me every step of the process, thank you Jamika
Thank you for sharing your experience! We’re glad Jamika made the process easy to understand and provided such friendly, professional support. We’ll be sure to pass along your kind words!
Had a bit of an issue when I was trying to re-join Shed to take advantage of the “come back” promo. The instructions/promo wasn’t clear. Submitted a case and Ethan initially took over and was passed on to Savannah. They were able to find a resolution for me that is acceptable. Great follow up!
Thank you for sharing your experience! We’re glad Ethan and Savannah were able to work together to find a resolution and provide the follow-up needed. We appreciate your feedback and are happy we could help get things sorted out.
Easy to use and efficient support from customer service, I've been using this for over a year and only have had positive experience throughout.
Thank you for your continued support! We’re thrilled to hear that your experience over the past year has been consistently positive and that our team has been able to provide efficient support whenever needed. We appreciate you being part of the Shed community!
Thank you for the kind words! We’re glad Michael provided such a phenomenal experience. We’ll be sure to share your feedback with him.
I used for at least 6 months..I may be wrong on time frame. Wasn’t seeing results for the price. In April it was time to speak to them again to renew my prescription. I told them I no longer want the meds. They had already billed without my consultation and would not refund $199. I also did not get the meds.
We’re sorry to hear about your experience. As outlined in our membership terms, cancellation requests must be submitted before the next billing cycle to prevent future charges, as orders begin processing once billing occurs. If you believe there was an issue with your account, billing, or medication shipment, please reach out to our support team at 877-879-1914 or through your patient portal so we can review the details and assist further!
I’m happy with products from shed. My problem has been the extreme confusion in navigating the website/platform. It feels like you’re all over the place just to get answers. I wish they had a single app. But through it all, Paige responded to all my questions promptly in the chat group and got the ball rolling to help solve my issue. So if you get a good customer service rep like Paige who will try and get info for you, then it’s great!
Thank you for your feedback. We’re glad to hear you’ve been happy with the products and that Paige was able to assist you promptly and help get your concerns addressed. We also appreciate your comments about the platform experience and navigation, as feedback like this helps us continue improving the member experience!
accidentally my meds had be tossed out and Paige helped me to get my script in sooner to have my medicine. So hopefully it will be here soon
Thank you for sharing your experience! We’re glad Paige was able to assist and help expedite the process! We appreciate your patience and hope your shipment arrives soon.
Great customer service, fast shipping, and my questions get answered. No side effects, very pleased with the dodge each month and ok down 18lbs. No complaints!
Thank you for the great feedback! We’re thrilled to hear you’ve had a positive experience with the service and support. Congratulations on your progress, and we’re excited to continue supporting you on your journey.
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