At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Written by the business, not verified by us.Shed (www.tryshed.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for providing thorough welcome calls, guiding them patiently through the program, and answering all questions promptly. Consumers consistently note that company communication is exceptionally quick, and the dedicated team makes the overall health journey extremely smooth and reassuring from start to finish. However, some people mentioned specific difficulties regarding subscription cancellations, missing product shipments, and unexpected recurring billing charges. A few reviewers also noted that trying to reach customer support to resolve urgent or time-sensitive issues can sometimes feel challenging and rather impersonal.
Auto-generated from all reviews of this business. For reference only.Great experience with the welcome phone call! I was part of the Shed community before and I am excited to be part of the community again. The call was very informative and friendly. I look forward to my weight loss journey!
Thank you for your kind words! We're excited to welcome you back to the Shed community and be part of your journey. Wishing you all the best as you get started! 😊
The SHED website is easy to navigate Customer service was quick to answer and offer clear information Discounts and free offers are plentiful
Thank you for your feedback! We're glad you've had a positive experience!
Jamika was friendly, professional, and very helpful during my welcome call with SHED. She took the time to explain everything clearly, answered my questions, and made sure I understood the program and available resources. I appreciated her patience, positive attitude, and willingness to help. The call was informative and made me feel supported from the start. Thank you, Jamika, for providing excellent customer service and a great experience!
Thank you for your thoughtful feedback! We're so glad you had a great experience with Jamika. We'll be sure to share your kind words with her. Welcome to Shed! 😊
Gave me the WORST head aches. Moved to another brand and I have 0 head aches and actually see results.
Thank you for sharing your feedback. We're sorry to hear your experience didn't meet expectations, but we appreciate you giving Shed a try and wish you the best on your health journey.
Very thorough. Micheal to the time to walk me through all of my onboarding.
Thank you for the feedback! We're glad Michael took the time to walk you through the onboarding process. Welcome to Shed! 😊
Thank you for your feedback! We're glad you had a great experience. Welcome to Shed! 😊
I've been a customer of Shed for over a year and had awesome results (down 110lbs so far). I've had nothing but positive experiences. Even when a vial broke when I was opening a package. They were so fast to help and the vial was replaced in a matter of a couple days. Awesome service all the way around and I highly recommend Shed.
Thank you for your continued trust and support! Congratulations on your incredible progress, and we're glad we've been able to support you along the way. We truly appreciate your recommendation and being part of your journey! 😊
Clifton called, gave me an intro and jumpstart on what to expect. As well as resources for my journey. Very thankful for that ☺️
Thank you for sharing your experience! We're so glad Clifton was able to provide a helpful introduction and connect you with resources to support your journey. We appreciate your kind words and are excited to be part of your success. Welcome to Shed!
Mike was very helpful & friendly. I’m so excited!
Thank you for your kind words! We're so glad Mike was helpful and friendly. We appreciate your feedback, welcome to Shed!
Ruth T, sales rep, helped w a billing issue when I couldn’t get the website to work. Fabulous and fast!!
Thank you for the kind words! We'll be sure to share your feedback with Ruth.
Tyler made my experience worth wild! He was very informative and helpful with the process! I think the whole reason I upgraded to a 6 month plan is because he made me feel like it was the right choice
Thank you for sharing your experience! We're glad Tyler helped make the process a great one. Welcome to Shed! 😊
I had a very frustrating experience with Shed that I feel others should be aware of. In May 2026, I canceled my medication subscription and all associated services at the same time, including Premium Coaching. However, despite my cancellation, my coaching subscription remained active and I have now been charged for an additional month of services I do not need. What makes this situation worse is the lack of accessible customer support. Shed does not provide a phone number to speak with a representative directly. The only options available are their online portal or email, which makes resolving time-sensitive billing issues unnecessarily difficult and impersonal. It is extremely disappointing that my account history does not appear to have been properly reviewed, as it should clearly show that I canceled my services together. This oversight has resulted in an avoidable charge and a poor customer experience overall. I expected better account management and more responsive customer service. At a minimum, there should be clearer cancellation processes and accessible support channels to prevent issues like this. Based on this experience, I cannot recommend their services.
Thank you for bringing this to our attention. We're sorry to hear about your experience. We'd like the opportunity to review your account and assist with this matter. Please give us a call at 1-877-879-1914, and a member of our team will be happy to help.
My representative was wonderiful and informative. I really enjoyed our conversation.
Thank you for your feedback! We're glad you had a great experience and enjoyed your conversation with our team. Welcome to Shed!
Mike was very nice and explained everything perfectly
Thank you for your kind words! We're glad Mike provided a great experience and made everything easy to understand. Welcome to Shed!
Tyler with Shed was very nice. Called at the right time, gave me all the information I needed to the point I didn’t have to ask anything. Thank you so very much!!! I can’t wait to start my journey!!!
Thank you for your kind words! We're so glad Tyler was able to provide the information and support you needed to feel confident getting started. We appreciate you choosing Shed and are excited to be part of your journey. Welcome to Shed!
Terrible company - do not purchase from this scam of a company!
We're sorry to hear about your experience. We'd appreciate the opportunity to review your concerns and assist further. Please reach out through your patient portal or contact our support team at 877-879-1914 so we can help.
Thank you for your feedback! We're glad Jameka provided great customer service and made your experience a positive one. Welcome to Shed! 💙
Tyler was super helpful and concise with all the information.
Thank you for the feedback! We’re glad Tyler was able to provide clear and helpful information. We appreciate your support!
Tyler with shed was great and informative. He took time to explain all the important information.
Thank you for the kind feedback! We’re glad Tyler took the time to walk you through the important details and provide a helpful experience. We appreciate your support and are excited to be part of your journey. Welcome to Shed!
Had an introduction call with jamika she was sweet and told me everything I needed to know , and asked if I needed any assistance or questions.
Thank you for sharing your experience! We’re glad Jamika made you feel welcomed and took the time to ensure you had all the information you needed. We appreciate your kind feedback and are excited to support you on your journey. Welcome to Shed!
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