Sell Your Music WorldwideTuneCore is the leading independent digital music distribution service worldwide. For over a decade, TuneCore has been dedicated to providing independent musicians the tools they need to get their music out to the world, grow their fan base, and stay in control of their careers. Distribute your music to 150+ digital stores and keep 100% of your rights and sales revenue.GET STARTED How To Get Your Music On Spotify, Apple Music, And More! 1. Upload Your Music To TuneCore 2. We Send Your Music To Stores 3. You Get Paid SELL YOUR MUSIC
TuneCore (www.tunecore.com) has a 2.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers consistently describe the platform as very user-friendly and appreciate the clear dashboards and earnings reports available for tracking music distribution and overall performance. Many independent artists also highlight that getting new tracks out to stores is a straightforward process supported by helpful management and professional mixing tools. However, some customers also noted that customer service can be extremely slow, unhelpful, and difficult to reach when urgent issues or questions arise. Other users similarly mentioned experiencing long, frustrating delays for song reviews along with unexpected track rejections that completely lacked clear explanations or valid reasons.
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there is no way to cancel your subscription there is no way to conduct support I spent one month trying to reach out to them it’s a broken loop there is no way to contact anybody they keep charging me money for six artist in my account but I have one artist and there is no way to cancel all of the subscriptions
DO NOT USE TUNECORE. They are FRAUDS. Takes weeks to get a song out and If you use any AI they will end your account and steal your royalties. They are worst distribution patform out there. Way behind the times and cower to people who complain about people without a band or other means to make music and get a record deal and use AI to make music.
I Asked to Withdraw My Royalties. Then Everything Disappeared 😡😡😡 I used TuneCore for only about six months. During that time, there were no complaints about my account. No warnings, no notices about suspicious activity, no requests for clarification, and no allegations of any kind. I paid for the service, released my music, and continued building my audience like any other independent artist. Everything changed when I submitted my first royalty withdrawal request. Until then, there had been no indication that anything was wrong. The payment never arrived. I contacted support expecting a routine explanation for the delay. Instead, after some time, I received a message stating that TuneCore had conducted an "internal review" and found evidence of "abnormal activity." Based on that conclusion, my entire catalog had been removed from all stores, my account had been permanently closed, and I would no longer be allowed to distribute music through TuneCore. No further explanation was provided. I was not told what this alleged "abnormal activity" actually was. No tracks were identified. No dates were given. No transactions were specified. No evidence was presented. I wasn't asked to explain anything, provide documentation, or respond to the accusations before the decision had already been carried out. In other words, I learned about my supposed violation only after the punishment had already been imposed. The consequences were immediate. My entire catalog disappeared from streaming platforms. Months of work were erased overnight. I had to urgently move to another distributor, rebuild my releases, and deal with the disruption caused by having my music suddenly vanish. What troubled me even more was what happened afterward. I began asking TuneCore what I believed were very simple questions. Who made the decision to permanently close my account? Was it a specific employee, a department, a committee, or another decision-making body within the company? I received no answer. Who authorised the withholding of my royalties? Again, no answer. I then asked what had happened to the royalties that had already accrued but were no longer being paid to me. Were they still being held by TuneCore? Returned to the stores? Transferred elsewhere? Redistributed in some way? Once again, there was no response. As a result, I found myself in a situation where a company not only refused to pay earned royalties, but also refused to explain who had made that decision and what ultimately happened to the money after it had been withheld. I understand that platforms have the right—and sometimes the obligation—to combat fraud. If genuine violations occur, they should absolutely be investigated. But even the most basic standards of fairness require transparency. Artists should be told what they are accused of, given an opportunity to respond, informed about who made the final decision, and provided with a clear explanation regarding the fate of royalties that have already been generated. None of that happened in my case. If I had known that my very first royalty withdrawal request could be followed by the removal of my entire catalog, the permanent closure of my account, the withholding of my earnings, and a complete refusal to disclose either the evidence, the responsible decision-makers, or what became of the withheld royalties, I would have thought very carefully before trusting TuneCore with my music and my income. Perhaps my experience is an isolated case. Perhaps it isn't. But if you distribute your music through TuneCore, ask yourself one question: Are you prepared for the possibility of receiving a final verdict without explanation—and never finding out what happened to the money your work earned?
Account closed, entire catalog erased, funds withheld: accused with zero evidence. I've been an independent artist for several years (150,000+ followers combined across platforms, several million monthly views), and I'd been using TuneCore for a while to distribute my music, in good standing, paid up, without a single incident. Recently, I requested two royalty payouts. The first went through normally. The second never arrived. I opened a support ticket to understand why. Two weeks of silence. Then this reply, copy-pasted word for word: "After an internal review of your account, we have determined that there was evidence of abnormal activity. As a result, all of your content was taken down from all stores (...) We have made an internal decision to close your account for violating these terms, and we will not send any new content from your account to stores." No lead, no date, no track named, no evidence. Just a final verdict dropped by email, with no chance to respond before it was executed. The result: my entire catalog pulled from every platform overnight, account permanently closed, money owed kept with zero refund, and a ban on republishing even under a different account. I offered to prove everything: my real audience, my history, how I actually work. Nobody bothered to check any of it before wiping it all out. You're told you've been found guilty without anyone having actually looked into the case. Reading the other reviews here, I clearly am not an isolated case: same scenario, same template email, same silence afterward. This is starting to look less like an incident and more like a method. I had to rebuild everything in a rush with another distributor, losing the stream history and playlist placements built over months in the process. That's the real cost of trusting TuneCore: your work can vanish overnight on an unexplained suspicion, with no appeal, and they keep your money too. Avoid this if you care about your catalog and your income.
My general experience with Tunecore is simply a Frustration. I am dissatisfied with TuneCore’s service as an independent artist. I have experienced repeated issues where my music failed to appear on selected platforms, such as Boomplay, without clear explanations or effective support. The lack of transparency makes it difficult to trust the distribution process. As an independent musician, I sometimes feel that artists without major industry backing are not treated equally. The recurring distribution problems create the impression that TuneCore and Believe may prioritize or protect artists with closer commercial relationships, while independent artists face unnecessary obstacles. While I cannot prove this, the lack of transparency fuels such concerns. I am also concerned about TuneCore’s restrictive approach toward artwork involving third-party AI tools. Artists and producers who use AI only to enhance or improve their original artwork can still face difficulties, which feels discouraging and unfair. Overall, my experience has been one of limited transparency, inconsistent distribution results, and policies that can leave independent artists feeling disadvantaged and unsupported.
Worst distribution platform. Take your money then refuse to release your music.
It is concerning that a large company would make the cancellation process entirely impossible to locate. The "Cancel Subscription Plan" button appears to be intentionally obscured, compelling users to contact support. In this instance, support's response arrived two weeks after the renewal date. We advise caution when engaging with this company.
STAY AWAY FROM TUNECORE! If you are just starting out in music, do yourself a massive favor and stay far away from TuneCore. They have a predatory clause in their Terms and Conditions that effectively gives them absolute power to steal from you: "By agreeing to the TuneCore Terms and Conditions, you have agreed that in the event that TuneCore has any reason to suspect your account or releases have been subjected to, involved in, or generated revenue through any improper conduct, that we may take down your releases, block your ability to withdraw funds, and/or permanently close your account." Everything seems fine at first—until you actually try to withdraw your money. Suddenly, you’re hit with a "Withdrawals Are Temporarily on Hold" notice. You reach out for support to resolve it, and instead of help, they just permanently shut down your account without providing any real explanation. It’s an absolute joke. Here is my experience: I used Suno to create my music. I released 5 tracks without any issues. When I tried to release my sixth, they rejected it citing "AI content." Fair enough—I stopped using their service immediately. However, since I had already paid their $25 annual fee, I left the first five tracks up while I transitioned to a new distributor, still foolishly trusting them. My first attempt to withdraw $45 failed. I assumed it was just because it didn't meet their minimum threshold. The following month, after clearing the $50 minimum, I tried again. They immediately locked my account. No warning, no justification, just a cold response claiming they have the "right to do it." I stopped using them the moment they blocked my AI content, and even when I tried their recommended "Google-Flow" method, I was still rejected. I’ve been a subscriber since October 21, 2025, but I’ve barely been able to use their services. This has been a total waste of time and money. Avoid this company at all costs. They are unreliable, unprofessional, and they will hold your royalties hostage for no reason.
Tunecore were great when I started because despite their system bugs and error issues, most of the staff were helpful. Some of the staff were downright rude and I did have to make a formal complaint twice about one particular agent. But something has channged. They accused me of using AI in a track that didn't use any AI. I offered to provide them with proof. But even though I emailed back and forth with several agents over several months not a single one would help me. They just kept copy and pasting the same reply that didn't address my help request. Very bad service and would highly recommend you look elsewhere. I have switched over to Distrokid now and have had no problems at all. I don't think Tunecore is a scam but it's a very bad company that doesn't care about its customers at all.
Changed their ToS and stopped distributing AI-created music without offering refunds to customers who signed up previously when they permitted AI music. You can't take someone's money for a yearlong subscription and then decide halfway through that you won't provide the service they paid for any more. Well, I guess these big businesses can....gotta love those corpos!
Poor customer service , poor distribution. Not worth it to somewhere else and not go with them , FLAWD detected , better shop elsewhere wnere
Customer service has beyond slow or no responses. As long as you have no issues, they’re fine. But if there’s an issue with a release, you’re on your own. You’ll remain in a waiting limbo for extended periods of time.
Rejected my songs, no refunds. This company did not provide what they said they would to me and won't give my money back. I do not trust them.
I am very disappointed with TuneCore. They withheld my money and permanently closed my account due to "abnormal activity," but never explained specifically what that abnormal activity was. TuneCore also sent a message saying "you can still release this song on another distributor," which actually signals that there was no issue with my music on other DSPs. As a result, I moved to DistroKid, and everything has been fine with no problems at all. I honestly don't know if TuneCore is truly a scammer that steals money from its artists. I am truly disappointed.
Absolute scam. Doing lots of AI work - also licensed correctly but getting denied with tunecore. And they do not reckon the issue. Stay away.
I am absolutely disgusted by how TuneCore operates. They advertise a "free distribution plan," but the moment you advance through their interface, they use misleading pop-ups to lock you into a yearly subscription, charging $29.24 USD through PayPal without clear consent. Immediately after taking my money, their automated "Content Review" system rejected my fully legitimate, studio-mastered release under a completely false pretext regarding AI usage. They charged me for a yearly subscription and then immediately denied the service I paid for, refusing to distribute my music. This is a complete breach of contract and a scam. I have already filed a formal dispute with PayPal for "Service Not Rendered" (Case ID: PP-R-NCK-630782976) and blocked their automatic billing permissions. I have also emailed their support team demanding a full refund. Do not trust this platform. They bait independent artists with fake free plans, steal your money through hidden subscription walls, and then block your music with broken automated bots. Stay away from TuneCore!
They rejected my release because of Suno AI dataset legality. For Godsake can someone tell me which dataset ChatGPT or Gemini uses? Noone questions those. All internet is legal dataset. On my accepted releases they always work lately. It took approx. two weeks for my releases to be distributed. I also bought best package for TuneCore accelerator. But my songs never accelerated. Stay away from this company because they always make things harder and insult. Work with DistroKid or national company. I am not going to work with them anymore. I decided to work with Turkish company. Also for payouts they force you to use payoneer which is a company that is taking 30$ annual fee besides per withdrawal fees. So if you are new you are going to give what you earn to payoneer as a tribute. payoneer is only option they provide.
They announced the partner with google flow music, while my tracks made with Google flow on paid plan was rejected. What that means ?
When releasing a version of a track which differs from the original it is mandatory under industry standards to enter 'version' info. I did. Tunecore blocked release, repeatedly claiming my version information was wrong, in the wrong format, or unnecessary. MANY emails failed to resolve this.
If their filter flags you as AI incorrectly, the agents don't read your emails. It's impossible to get any help. They can only issue copy/paste responses. I suspect they have been told their AI detector is infallible - so they won't allow you to provide proof of human creation - and will ignore anything you say - basically treating you as a liar! It's infuriating. Ultimately, after continuous contact, numerous agents over a period of 2 months, they still would not address the content of my support request - just kept copy/pasting responses. I'm giving up with them at this point as I have no choice. My future releases will be through Distrokid. And if nothing changes at Tunecore, I'll be moving my whole discography over. Really gutted. For 3 years they were great. All of a sudden I'm experiencing the worst customer service I've ever experienced from any company in my 50 years on this planet. I wouldn't recommend this company right now because mine isn't an isolated case - and judging from these reviews, some people have experienced far worse than I have. UPDATE: After 2 months of nightmares with Tunecore, I went to Distrokid. It's a world of difference. The interface is simple and far less buggy. The whole process is frictionless. I wish I had signed up with Distrokid originally because even when Tunecore was working well, there were tons of errors and delays all the time because their filters would block a release saying it had special characters or something was wrong with the title format when there wasn't an error. It was just very buggy and slow. And some of the agents were unhelpful and rude. If you are sitting on the fence, I highly recommend Distrokid over Tunecore.
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