Sell Your Music WorldwideTuneCore is the leading independent digital music distribution service worldwide. For over a decade, TuneCore has been dedicated to providing independent musicians the tools they need to get their music out to the world, grow their fan base, and stay in control of their careers. Distribute your music to 150+ digital stores and keep 100% of your rights and sales revenue.GET STARTED How To Get Your Music On Spotify, Apple Music, And More! 1. Upload Your Music To TuneCore 2. We Send Your Music To Stores 3. You Get Paid SELL YOUR MUSIC
Is TuneCore legit?
TuneCore (www.tunecore.com) has a 2.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers consistently describe the platform as very user-friendly and appreciate the clear dashboards and earnings reports available for tracking music distribution and overall performance. Many independent artists also highlight that getting new tracks out to stores is a straightforward process supported by helpful management and professional mixing tools.
However, some customers also noted that customer service can be extremely slow, unhelpful, and difficult to reach when urgent issues or questions arise. Other users similarly mentioned experiencing long, frustrating delays for song reviews along with unexpected track rejections that completely lacked clear explanations or valid reasons.
Auto-generated from all reviews of this business. For reference only.
What people say
Team LyriqUnited States · 1 review · Experienced 2026-04-23 ·
★★★★★
Absolutely horrible experience with…
Absolutely horrible experience with TuneCore. They froze my account and withheld over $21,800 of my earnings after falsely telling me that I was named in a lawsuit involving UMG. After reviewing the lawsuit myself, I found out my name was never in it. They used false information to justify locking my account and keeping my money. The song they claimed was the issue only made around $53 over six years, yet they froze over $21,800 in completely unrelated earnings from the rest of my catalog. That makes no sense and feels extremely unethical.
I provided them with a valid beat license, plus an agreement from the producer stating no samples were used. They ignored it. My attorney reached out. Ignored. My manager reached out. Ignored. Multiple attempts to resolve this professionally were met with silence.
Because of TuneCore holding my funds, I’ve lost business opportunities and major momentum in my career.
Artists, be careful. If something goes wrong, don’t expect communication, fairness, or urgency. My experience has been that TuneCore will hold your money, give vague excuses, and then stop responding.
Worst distribution experience I’ve ever had
Professional Artist ignored: 18 months of missing Social Media royalties
I am a professional Italian artist with 20 years of experience. In 2025, I moved my project, Zelda Mab, to TuneCore, subscribing to the Professional Unlimited plan and Publishing Administration.
The service has been a professional nightmare:
Unjustified Penalties: TuneCore removed my standalone single 'Blu Cobalto' based on false accusations of 'artificial streaming'. I was required to pay a mandatory fee to resolve the flag and reinstate my music, yet the single remains deleted and my account is still unfairly penalized. My Spotify for Artists data proves my traffic is 100% organic: 90% comes from Spotify Radio and official algorithmic playlists.
Missing Royalties: I haven't received a single cent from Meta and TikTok in 18 months. My dashboard shows 'zero' revenue despite active use of my music. I am currently blocked: I cannot move my previous catalog to TuneCore or release new high-profile collaborations until I am officially whitelisted.
Inconsistent Support: Support suggested I pay for Meta verification (blue checkmark) to receive royalties. This is technically incorrect: royalties depend on ISRC mapping, not profile status.
I want to continue working with TuneCore, but I demand a manual audit of my ISRC/UPC mapping, the reinstatement of my single, and a retraction of the false claims. I expect the transparency and respect a professional client deserves.
Release ID (EP): 1232310361
UPC: 859707987721
Malibongwe GcwabazaSouth Africa · 5 reviews · Experienced 2025-05-22 ·
★★★★★
Fraudelant Company
Fraudelant Company . Just Know that you won't get your money, stay away from Tunecore.
Tunecore have accused me of using AI. I don't use any AI at all though so their detection system is wrong. But they won't listen. Their replies completely ignore my evidence and offers to give them access to the original project files. I wouldn't mind but the track is from a few years ago - before AI generation.
I'm glad they are weeding out the AI scammers. They create problems for real creators. But now it seems distributors are also creating more AI-related problems for real creators.
As soon as they had a year charge, they said my songs were AI generated and denied publishing. Yes and no, guess you better not use cakewalk either. No arguing with their robot about it. Guess I will try another distributor, what a waist of money. They need a smarter AI filter bot.
They make you also pay separately for Beatport, but basically their service is very poor.
You are always stuck with your releases for annoying stuff like a small detail to fix in the cover art that is irrelevant through other distributors and also the platforms they don't care about almost all the "issues" Tunecore say to fix to deliver the releases.
After a while they will use the excuses that you are using AI for music to get you stuck, it's the same fraud the banks and payment gateways do blocking the transactions and funds because they suppose "you did not respect the terms and conditions" without giving you explanation, in this case Tunecore just blocks your release with no human review..
It sounds very cringe, they suppose you use AI for music and they don't want it but they use a whole system based on AI, maybe the support is all made by AI with no humans at all.
I used it just for a while like a month and they did not want to refund me at least partially.
If you see this review and others and you decide anyway to use their service you are so stupid and you will face the bad consequences of your decision.
Really.
Garbage company that doesn't understand basic laws surrounding music. They do not read email period. I have 5 emails where their response has nothing to do with what was stated in the email. They do not accelerate anything. Thats a fake program that doesn't exist. Everytime you click on it it logs you out and redirects you to log in creating an endless cycle of clicking and logging in. Tune core is a scam. Distrokid is much more professional.
State attenti e voi. Il contratto è fatto da loro e per qualunque motivo, appena arrivano soldi e si inventano qualunque scusa e ti chiedono l account!!Ed i messaggi sono questi: “ Thanks for reaching out. After completing a full review of your account, we’ve confirmed that, due to flags of abnormal activity, your content has been removed from stores, and your funds will remain on hold in accordance with our Terms & Conditions.
This decision includes the permanent closure of your TuneCore account, so we won’t be able to send any additional releases from this account to stores. Please note that uploading new content to this or any other TuneCore account will not be supported.
Thank you for understanding.
Best,“
Questo è tutto quello che ti dicono senza altre spiegazioni. Complimenti Tunecore vi auguro di essere denunciati in Europa e vi succederà. State lontani è il peggior contratto che si possa avere. Ho dovuto spostare tutte le canzoni verso altri distributori e non ho mai più avuto questi problemi con le stesse canzoni da loro eliminate e solo perché sono arrivati soldi dopo 6 mesi. Complimenti e voi
I'd give zero stars if possible. First, they appear to have ceased all human review and customer service and are relying 100% on AI. You can imagine how that goes. No real answers to questions. No phone line to call. 10+ times I've asked in email for a live human to call me, never addressed. The AI will flag a problem, not tell you the specific issue, and then never update the "Release Issue" notification so it never gets released. The irony is if the AI detects AI use in the song such as Suno, even if the entire song is original and written by you, it will reject it within 1 min. You appeal, and it's almost instantly rejected with a "No more appeals". So fast you know it's AI, and since they don't have humans working, guess what. Stuck. Sometimes an email comes in and they have named the AI and will even ask "How'd Frank do", but I've realized the responses are all copy/pasted uninformative information just being pulled by AI yet again. Either that or the employees are mindless husks that don't understand that a specific question actually has a specific answer. Stay away stay away stay away. I'm never renewing my account. There has got to be something better as an option, because you can only go up from here.
I started out very excited to release my meditations on tune core. Very quickly, it became clear it was not for me. They would not allow for hardly any space in the meditations for silence. I asked for my subscription to be canceled and initially they were very good and I got a refund. Then I got an email this year that they were renewing my subscription which I of course had already canceled and would be charging me. I reached out to customer service and the first person just tried to get me to stay and then stopped answering my emails when I told them I wanted it canceled. I emailed again and got one response saying they would do it. But then I got another email saying they were charging me. That was the last time they responded to me. I sent about five emails asking for status and they never responded. I would never go with this company for anything. Very untrustworthy and lacking customer service.
The customer service at Tunecore is incredibly poor. I paid for a one-day support plan, and it took a month for some concerns to even be addressed. The staff is highly unprofessional; they don’t want to help and rely on an AI tool to scan music. If the AI says it’s AI, they accuse the artists. When I offered proof to the contrary, they completely ignored it. I also asked for a phone call back, but they said they don’t do that.
I even got a publishing account, paid the $99/USD fee, and asked for a refund because I can’t log in. Their parent company is ruining what Tunecore used to stand for. I’ve now switched to another distributor, and they have nothing but excellent client service.
Tunecore, do better or get out of the game. Adapt with the times or get out of the game. Holding artists back because an AI tool designed in a “test” environment at 99.9% success rate doesn’t work in a live setting is unacceptable. It seems Tunecore is completely ignoring the fact that their “tool” doesn’t work in the live setting and expecting “test” results to give percentages until live percentages can be verified. Poor service, Tunecore.
I was quite happy... until most of my tracks half ai generated - half recreated was flagged as 100% AI generated. I cant even delete rejected tracks because UI has missing button. Now? I can't even publish organic tracks now because support reply time is a nightmare last time. If anyone is looking for the best way to waste time and money TuneCore is the Best opportunity to do so. Sorry... but no. Quitting, switching to DistroKids.
Accused of using AI. Again! Their software to identify AI-created music in not very good, is it?
Sometimes they say I´ve used AI and sometimes not though I´ve recorded in the same way since 2005 with the same instruments. And needless to say, never used AI.
I bought a yearly membership and put out an album. They unfinalized my album and said the album artwork needed fixed. (I used their program for the artwork) So I did what they said and the album is still unfinalized. I emailed three separate times and still no response. DON'T WAIST YOUR MONEY!!
Everything is flagged now as AI, worst support there is
Everything is flagged now as AI, even 2 Decade old songs. Also it has the worst support there is, they answer weeks later and releases need 4+ weeks till they are live. Absolutely no comparison to Distrokid where there is everything online within hours.
They froze my brother's money and never even told him why a single time.
Now, I am writing comments using his email and account. He took his own life because of poverty.
He told me several times that the company, which is named TuneCore, froze his money and wrote that it was temporary, but he couldn't wait any longer.
If one day I reach Europe or America, I will take this case to court, and I hope the law will prevail
Tunecore was good when I started as they gave artists who aren’t signed to a label a means to release their music. Their customer service was much better when they were a newer platform. Like many platforms they have just been comfortable collecting yearly fee’s
from artists while totally bailing on the customer service. You have to jump through a bunch of hoops just to make a support inquiry.. they will then give you a ticket # and you will be lucky if you ever hear back from them because of “back log”. This is very frustrating. They removed one of my releases without any explanation whatsoever. I switched to distrokid and will be removing my releases from my tunecore account. Distrokid is much less hassle and the customer service has been amazing. Also if you are using royalty free vocals from sites like splice or vocal packs good luck getting your song releases with tunecore. Their review team is ridiculous and doesn’t understand that 80% of EDM producers use these packs. They are a headache to deal with but its hard to even get into dialogue with them when this issue does happen because the customer service has become so unimportant and terrible.
Multiple rejections to AI created content.....mind you after approving and releasing over 30 songs, generated and utilizing the exact same process/platform/etc.
On annual professional plan, supposed to be contacted within 1 day of denial/rejection to publishing to stores....going on 2 weeks that is now affecting over 10-12 songs,
Cannot upload songs (new) until rejected ones are either appoved and or removed, but won't respond back to give concise information on how to go about that process. In meantime service paid for cannot be utilized, so really just dead process/money there.
I have only utilized this format, but as of now, I will be looking for other publishing options as I really just want my work out there, I am not overly worried about making money from my songs.
So everything was great then problem with song ok delete will start again no delete option emailed 6 times no response asking for full refund will go else ware do not use customer service is a joke never respond all chatbot never fixes problems
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