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Hobbies & Crafts

TuneCore

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204 reviews

2.6204 reviews
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About TuneCore

Data updated
Website
www.tunecore.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
0% (0/119)
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About this business

Sell Your Music WorldwideTuneCore is the leading independent digital music distribution service worldwide. For over a decade, TuneCore has been dedicated to providing independent musicians the tools they need to get their music out to the world, grow their fan base, and stay in control of their careers. Distribute your music to 150+ digital stores and keep 100% of your rights and sales revenue.GET STARTED How To Get Your Music On Spotify, Apple Music, And More! 1. Upload Your Music To TuneCore 2. We Send Your Music To Stores 3. You Get Paid SELL YOUR MUSIC

Is TuneCore legit?

TuneCore (www.tunecore.com) has a 2.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-08-11.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers consistently describe the platform as very user-friendly and appreciate the clear dashboards and earnings reports available for tracking music distribution and overall performance. Many independent artists also highlight that getting new tracks out to stores is a straightforward process supported by helpful management and professional mixing tools. However, some customers also noted that customer service can be extremely slow, unhelpful, and difficult to reach when urgent issues or questions arise. Other users similarly mentioned experiencing long, frustrating delays for song reviews along with unexpected track rejections that completely lacked clear explanations or valid reasons.

Auto-generated from all reviews of this business. For reference only.

What people say

Jerow ScheelUnited States · 4 reviews · Experienced 2026-03-26 ·

I signed up with TuneCore a year ago…

I signed up with TuneCore a year ago with a pro membership. At first, they seemed ok but then the issues started not long after with royalties and publishing blocks. I was able to work them out over time but just this week they denied 2 of my songs for no valid reason. They sent their usual blanked jargon email from [Frankie] and the team to say they detected something in the songs not properly licensed. The songs are mine, written by me, my lyrics and none taken from any other song or artist. Nothing resembling any type of copy right specifics. I know I will never get an accurate explanation as I never have. I believe this was due to my complaining about them and their suspicious royalty and publishing tactics and delays. I started with an alternative platform this week over it.

First of all they only offer you to…

First of all they only offer you to take money out from Payoneer and not paypal , you have to get links from them to add your account. Second even when you are on professional plan and promised support within 1 day, they wont reply for weeks. They are going downhill.

never ever

Hey @TuneCore, my withdrawals have been blocked for over 2 months, while my balance (~€3000) is clearly visible. Support only sends generic responses with no explanation or timeline. I’m seeing many artists reporting the same issue. Can you please clarify what is actually going on and when payouts will resume?

I’m extremely disappointed with…

I’m extremely disappointed with TuneCore’s customer support. Despite paying for their most expensive plan, the level of service I’ve received is unacceptable. Responses are either incredibly slow or completely nonexistent. When you’re dealing with your music and your income, waiting days (or longer) for basic support is frustrating and unprofessional. It honestly feels like once they have your money, support becomes a low priority. For a company that positions itself as a premium distribution service, this lack of communication is a huge letdown. If you’re considering TuneCore, be aware that even at the highest tier, you may struggle to get timely help when you need it most.

They are definitely the worst

They are definitely the worst. I've seen several distributors out there and watched many videos about them, but TuneCore is the worst. You want to send an email, they'll ask you a million questions before you can even send it, and it will take them ages to respond. When they do respond, they'll break it down into several steps to solve your problem, it will take forever, and you run the risk of them freezing your money for any reason. They themselves will look for a reason if they see you growing. They'll freeze your money, accuse you, and take down your music, just because they can. Just because they're the type with the weak contract.

Zohan FarbisnerUnited States · 10 reviews · Experienced 2026-03-14 ·

Tech support and timeliness of releases

I've spoken about tunecore in the past but I have something to add. It seems that their tech support doesn't work all that well anymore either. I have to wait 8 days now for them to review my songs before they will release it. They only have support through email too. You can't call them.

Z
Zohan Farbisner美国 · 10 reviews · Experienced 2026-03-12 ·

Tunecore issues

I've only been with tunecore for a week. Overall I think it is good, however there are some issues. First of all, there is no one to call if you have a problem and everything is through email. They seem to get back to you in a pretty timely fashion thru email though. Second, when you release a single, they only offer album covers so your single goes out as an album rather than a single. Finally, the mixing and mastering that they offer makes your music sound great but every time i have tried to purchase it, the payment fails.

Extremely Disappointing Service – Forced to Seek Legal Action

I am deeply disappointed with TuneCore’s handling of my wife’s account and releases. Without warning or clear explanation, all her content was removed from streaming platforms, and her account was permanently closed. Their response cited “abnormal activity” but provided no specifics, evidence, or concrete reasoning. Despite repeated requests for clarification, TuneCore has refused to provide details about which terms were allegedly violated, how, or when. This level of vagueness is unacceptable, especially for a paid service used by independent musicians to distribute their work. As a result of their opaque and heavy-handed approach, we have had no choice but to involve the Musicians Union and pursue legal advice. It is extremely frustrating that a platform meant to support artists instead takes arbitrary actions that jeopardize careers and earnings. Independent musicians, beware: TuneCore’s policies allow them to terminate accounts at their discretion, and they do not provide adequate transparency or recourse when issues arise.

They are not allow to cancel my sub on…

They are not allow to cancel my sub on my acc and the website dont even give you a chance to do that amd they not reply to emails when u want answers and u cant even delete your card cause the website wont allow it ooh amd btw u cant delete your account either cause the website not allow it

Tunecore is extremely bad

Tunecore is extremely bad Please don’t trust this platform so much, they can hold our royalties indefinitely according to its policy. They held my royalties about $4k so far without considering to pay me. I contacted them several times but they still refused my request to withdraw. Stay away from it !!

Very frustrating experience with TuneCore – unclear errors and long delays

I uploaded about 20 songs to TuneCore, and 10 of them were flagged. I received an email with very vague information about what was supposedly wrong. After correcting everything that was mentioned, I assumed the songs would go back into review. However, there were no notifications, no status updates, and no indication of what was happening. I basically had to guess. After three days nothing had happened, and after four days still nothing. This was the case for all affected tracks. How is anyone supposed to plan a release date like this? If proper processing isn’t possible because of workload, then the system simply doesn’t work. The information about the errors is insufficient and unclear. I have a lot of experience with computers and software, but even I reached my limits here. What made it worse was that I couldn’t submit new songs while the previous ones were still unresolved, and there was no indication of when or if anything would actually be processed. For comparison: I have released around 50 songs through DistroKid, and there was not a single issue. No errors, no delays. Everything was reviewed and submitted to the stores the same day. Often the review process only took a few hours. That’s what I call professional service. With TuneCore, however, I often had to guess what the actual problem was during the upload and troubleshooting process. At some point you simply can’t move forward anymore. If I upload a song to my YouTube channel and then submit the same song to DistroKid for distribution, the whole process takes less than five minutes. If there is an issue, I’m immediately told exactly where the problem is during the first step. That’s how a system should work. I will no longer use TuneCore in the future and I will not recommend it. I will also look into getting my money back. Another example: my songwriter registration is still not completed. I was told it would take about two days. It has now been ten days with no progress and no information. Instead, everything is presented as if it’s fine and the blame is put on Apple. But other streaming platforms have similar requirements, so the problem clearly isn’t Apple – it’s TuneCore’s system. If you charge money for a service, you should provide a system that actually works and is transparent, and you shouldn’t make things unnecessarily complicated for people who may be doing this for the first time. DistroKid has very few negative reviews, while TuneCore has many. Based on my experience, it’s easy to understand why.

HORRIBLE SERVICE

They have seemingly decided that customer service didn't matter anymore. Their content flagging system will flag over nonexistent issues and when you need to email them to get anything clarified and fixed you are stuck waiting literal weeks to hear ANYTHING. It's genuinely baffling how bad their service has gotten.

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