I am overall satisfied with their…
I am overall satisfied with their services and their response. They reply on time and help with full details . I am open to new opportunities.
TUTOROO (www.tutoroo.co) has a 3.8 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
I am overall satisfied with their services and their response. They reply on time and help with full details . I am open to new opportunities.
My experience with Tuturoo has been extremely disappointing. I completed six hours of trial lessons with a student who paid €92 for the trial period, but did not continue, reportedly because Tutoroo took too long to respond and he had already enrolled in an English school. According to Tutoroo's own policy, tutors are entitled to 50 percent of the trial fee when a student does not continue. In my case, that is €46. Since May, I have spent almost two months trying to receive this payment. I've sent repeated emails and messages, followed up weekly, and was told my case would be escalated multiple times. On June 18, Tutoroo requested my PayPal details, which I immediately provided. Despite that, I still have not received payment or a meaningful update. What has been most frustrating is not just the unpaid €46, the amount of time and effort required to chase a payment that should have been straightforward. Tutors shouldn't have to repeatedly contact support for weeks just to be paid according to the company's own policy. I hope Tutoroo resolves this matter promptly, but based on my experience, I cannot recommend the platform to other tutors.
Hi Alexis, We're sorry to hear about your experience and understand how frustrating it has been to wait for your payout. We sincerely apologize for the delay and appreciate the time you've taken to follow up with us. We have received your messages and have been coordinating with both our Rome team and Finance team regarding your payout request. Our team is actively following up on your case, and we will update you through our Tutor Support channel as soon as we receive further information. Thank you for your patience and understanding while we work to resolve this matter. We remain committed to ensuring your case is handled as quickly as possible. Best regards, The TUTOROO Team www.tutoroo.co
Great platform Support team is very cooperative Thankyou
Awesome app, looking forward to teaching people what I know regarding the beautiful languages that I am good at ;)
Do NOT trust TUTOROO. This is a scam platform that exploits tutors and steals their hard-earned money.I have been waiting for months to receive my payout. They do not have a working customer service phone number, making it impossible to speak to a real person. Everything is intentionally automated to lock you out of your funds. Whenever you try to contact them via email or chat, you receive the exact same copy-pasted, scripted runaround to stall you:"It has been escalated to the relevant team.""We will follow up shortly.""We have reached out to the concerned department."These are malicious, systematic delay tactics. No "concerned department" ever replies, and no payments are ever released. It is a complete black hole.They are illegally withholding money from the people who keep their platform running while continuing to take fees from students. If you are a student, your money is going to a platform that practices wage theft. If you are a tutor, you will work for completely free.TUTOROO Pte Ltd is a fraudulent organization. I am officially reporting them to the Singapore Police Force, ScamShield, and international anti-fraud agencies. Avoid at all costs! I have found a link full of people who were scammed by them.
Hi Sabrine, We're truly sorry to hear about your experience and understand how frustrating the delay has been. We sincerely apologize for the inconvenience caused. We're pleased to confirm that your payout was processed on July 7. We appreciate your patience while our team worked to resolve your case. We would also like to clarify that, when registering with TUTOROO, tutors agree to our payout policy. TUTOROO collects and retains the first two weeks of lesson payments for each new student introduction. If a student discontinues lessons, the tutor receives a payout equal to 50% of the amount paid for the lessons completed with that tutor. This policy is outlined in our Tutor FAQs and is agreed to during registration. If you have any further questions, please contact us at [email protected], and we'll be happy to assist you further. Best regards, The TUTOROO Team www.tutoroo.co
The customer support chat service is really great. Their response is very fast and informative. Keep up the good work.
I paid €60 for an in-person Dutch tutor for my child in Antwerp. After several weeks, my request was not fulfilled as requested. I asked for assistance and later requested a refund. I have not received any response since May 18 despite multiple follow-up messages and emails. I am disappointed with the lack of communication and customer service.
Hi Erjola, We're sorry to hear about your experience and sincerely apologize for the delay in responding. We have received your messages and understand how important it is to find the right Dutch tutor for your daughter. Our team is continuing to search for a suitable in-person tutor in Antwerp and will keep you updated as soon as we have a match. If you'd like your daughter to start learning sooner, your lesson credit can also be used with one of our online Dutch tutors while we continue looking for an in-person tutor. Your lesson credit is non-refundable, has no expiry, and will not be forfeited, so it will remain available for you to use whenever you're ready. If you'd like to discuss the available options, please contact us at [email protected], and we'll be happy to assist you further. Best regards, The TUTOROO Team www.tutoroo.co
My experience with TUTOROO has been very positive. One of the things I enjoy most is meeting students from different countries and helping them learn Urdu for different reasons whether it's to communicate with family, connect with Pakistani culture, travel, or simply learn a new language. What makes TUTOROO special is its focus on real human connections. Instead of a one-size-fits-all approach, students get to learn directly from tutors who understand the language and culture. I have found that students learn much faster when lessons are personalized and based on their interests and goals. Over the years, I have helped learners improve their Urdu speaking, reading, writing, and pronunciation through friendly and interactive lessons. Seeing students gain confidence and start using Urdu in their daily lives is the most rewarding part of teaching. TUTOROO has provided a great platform to make these meaningful learning connections possible, and I look forward to continuing this journey with new students at TUTOROO.
its easy to sign up and it helps me to pay my bills by giving me a side hustle. i am forever grateful
Tutoroo enabled me to quickly find the teacher I was looking for. Their website is well designed, offers a wide selection of teachers, and responses come quickly. The only downside was the somewhat excessive number of emails in my inbox!...
This company's service is very fast and helpful. The chat system is convenient for me to respond and easily connect.
I am urdu teacher and Tutoroo is perfect plaform for my needs. The signup and login process is very easy.
It is a great place for teaching and learning new languages.
improve to connect the students very early for beginner tutor after profile actvated
Hi Madukulu, Thank you for your feedback and suggestion. We understand that receiving student inquiries early is important, especially for new tutors who have just activated their profiles. We continuously work to improve tutor visibility and the matching process so that tutors have the best opportunity to connect with students. Your suggestion has been shared with our team as we continue enhancing the platform. Thank you for being part of TUTOROO, and we wish you every success with your tutoring journey. Best regards, The TUTOROO Team www.tutoroo.co
It was fast to get started and connect with tutor, not too many steps
The speed of communication and response is one of the best things about dealing with you.
I am very grateful to Tutoroo for giving me the opportunity to connect with amazing students from different backgrounds. The platform has helped me find students who are genuinely motivated to learn, making every lesson enjoyable and meaningful. What I appreciate most is how Tutoroo carefully matches tutors with students based on their learning goals and preferences. Because of this, I have been able to build strong relationships with my students and help them improve their English with confidence.
I felt safe and secure throughout the process of connecting to my tutor. The systems protect both tutor and student which is important. My experience with my tutor is that she deeply cares - the vetting process is obviously proper!
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